For CIOs

Benchmarking ANZ IT Budgets

Despite A Resilient Economy, IT Spending Plans Remain Conservative

by Tim Sheedy, November 13, 2009

Since the credit crunch began to bite, Australian and New Zealand (ANZ) IT leaders have faced more positive market conditions than their peers in many other countries around the world — particularly those in North America and Europe. This is reflected . . .

For CIOs

IT In The Public Sector In Australia

Benchmarking Your Practice Against Your Global Peers

by Tim Sheedy, October 28, 2009

With the tightening of IT budgets in the Australian federal government due to the review of IT operations by Sir Peter Gershon, the considerable consolidation of public sector agencies at the state level, and the considerable drop in tax revenues brought . . .

For Sourcing & Vendor Management Professionals

Seeking Flexible Outsourcing Deals

Australia's Department Of Defence Lays The Groundwork For A New Sourcing Strategy

by Tim Sheedy, August 25, 2009

For many IT sourcing customers, the arguments and potential legal battles concerning what is in scope and what is not — both for project work and managed services engagements — are constant thorns. The Australian Department of Defence, in the design of . . .

For Vendor Strategy Professionals

Understanding Today's Demand For IT Services

Project Work Is Down But Has Growth Potential; IT Outsourcing Is Just Weak

by Tim Sheedy, Andrew Bartels, August 11, 2009

The IT services market is behaving peculiarly in this tech downturn. While project-based IT consulting and systems integration work is now falling, it: 1) held up remarkably well until Q4 2008; 2) is down less than other categories of IT spending; and . . .

For CIOs

Examining Changes In IT Spend In Asia Pacific

A Two-Speed IT Economy Is Emerging

by Tim Sheedy, July 20, 2009

IT budgets in the Asia Pacific region are hardly immune to the economic downturn — even in those economies witnessing growth, the IT spend is down. From January to March 2009, Forrester surveyed 774 senior IT executives at enterprises with more than 500 . . .

For CIOs

Australian And New Zealand CIO Priorities In 2009

Managing The Balance Between Cost Cutting And Business Priorities

by Tim Sheedy, June 2, 2009

With IT departments really feeling the pinch in 2009, there is considerable pressure on CIOs to make a concerted effort to cut costs while at the same time delivering the essential capabilities that the business requires. From January to March 2009, Forrester . . .

For Sourcing & Vendor Management Professionals

Industry Knowledge And Company Familiarity Are Key To Selecting SOA Systems Integrators

by Tim Sheedy, May 22, 2009

Many IT projects these days require service-oriented architecture (SOA) skills — however, SOA is one area where internal skills can be very thin on the ground. Therefore, it is often necessary to find a partner with SOA skills to ensure that the project . . .

For Sourcing & Vendor Management Professionals

The Forrester Wave™: EMEA SOA Systems Integrators, Q2 2009

IBM, CSC, And Wipro Lead, With THBS And Accenture Close Behind

by Tim Sheedy, May 8, 2009

In Forrester's 62-criteria evaluation of EMEA service-oriented architecture (SOA) systems integrators, we found that IBM Global Services (IBM), CSC, and Wipro lead the pack because of their broad and deep SOA experience and the quality of their reference . . .

For Sourcing & Vendor Management Professionals

The Forrester Wave™: North American SOA Systems Integrators, Q2 2009

IBM And Infosys Lead The Pack, With Wipro Close Behind

by Tim Sheedy, May 5, 2009

In Forrester's 62-criteria evaluation of North American service-oriented architecture (SOA) systems integrators, we found that IBM Global Services (IBM) and Infosys led the pack because of their broad and deep SOA experience. Accenture, Deloitte, Wipro, . . .

For Sourcing & Vendor Management Professionals

Australian Financial Services Firms Ramp Up Their IT Offshoring Efforts

by Tim Sheedy, February 3, 2009

The move toward IT offshoring is already popular within the finance sector in Australia — particularly in the banking sector. Some firms have moved IT roles offshore to their own captive centers while others use third-party Indian providers and other . . .

For Sourcing & Vendor Management Professionals

Don't Let Resourcing Issues Delay Your 2009 Projects

by Tim Sheedy, January 14, 2009

As enterprise appetite for IT project work slows down, systems integrators and IT consultants are trimming staff and reining in growth plans to ensure continued profitability. This might affect their ability to meet requirements for your project work . . .

For Sourcing & Vendor Management Professionals

Australian Sourcing Pros Must Act Now To Beat The 2009 Price Increase For IT Solutions

by Tim Sheedy, December 10, 2008

The large drop of the Australian dollar against most currencies around the world has effectively increased the price of any IT solution sourced from outside of the country. On that basis, many IT providers are talking about passing on an increase across . . .

For CIOs

Benchmarking IT Budgets In Asia Pacific

Understanding The Complexities Of The Region

by Tim Sheedy, October 24, 2008

IT budgets vary considerably across Asia Pacific countries — driven by diverse levels of IT maturity, large differences in the cost of human resources, and the availability of lower-cost hardware and software in some countries. When setting and reviewing . . .

For B2B Market Research Professionals

Vendor Management In The Public Sector  (205 KB PPT)

by Tim Sheedy, October 9, 2008

This data chart examines the latest vendor management data from our Enterprise IT Services Survey, North America And Europe, Q2 2008 as it pertains to the public sector.

For B2B Market Research Professionals

Vendor Management In The Finance And Insurance Sectors  (216 KB PPT)

by Tim Sheedy, October 8, 2008

This data chart examines the latest vendor management data from our Enterprise IT Services Survey, North America And Europe, Q2 2008 as it pertains to the finance & insurance sector.

For B2B Market Research Professionals

Vendor Management In The Manufacturing Sector  (208 KB PPT)

by Tim Sheedy, October 3, 2008

This data chart examines the latest vendor management data from our Enterprise IT Services Survey, North America And Europe, Q2 2008 as it pertains to the manufacturing sector.

For B2B Market Research Professionals

Vendor Management In The Retail And Wholesale Sectors  (186 KB PPT)

by Tim Sheedy, September 30, 2008

This data chart examines the latest vendor management data from our Enterprise IT Services Survey, North America And Europe, Q2 2008 as it pertains to the retail and wholesale sectors.

For Business Process & Applications Professionals

Enterprise Mobile Apps: More Than A Desktop Replacement

by Tim Sheedy, September 30, 2008

Today's enterprise extends beyond the physical reaches of the office — often to shopping malls, expositions, beaches, homes, and wherever customers need a service that the enterprise provides. However, extending the appropriate business processes to these . . .

For B2B Market Research Professionals

Vendor Management In The Utilities And Telecommunications Sectors  (185 KB PPT)

by Tim Sheedy, September 30, 2008

This data chart examines the latest vendor management data from our Enterprise IT Services Survey, North America And Europe, Q2 2008 as it pertains to the utilities and telecommunications sectors.

For B2B Market Research Professionals

Vendor Management In The Business Services Sector  (181 KB PPT)

by Tim Sheedy, September 30, 2008

This data chart examines the latest vendor management data from our Enterprise IT Services Survey, North America And Europe, Q2 2008 as it pertains to the business services sector.

For B2B Market Research Professionals

2008 Enterprise IT Budget Outlook: Australia And New Zealand

Business Data Services: Asia Pacific

by Tim Sheedy, September 2, 2008

This Data Overview is a graphical analysis of Enterprise And SMB IT Budgets And Spending Survey, North America, Europe, And Asia Pacific, Q4 2007. It explores the 2008 enterprise IT budget outlook for Australia and New Zealand (ANZ). The IT landscape . . .

For Sourcing & Vendor Management Professionals

Enterprise Adoption Of SaaS In China  (262 KB PPT)

by Tim Sheedy, August 6, 2008

This data chart examines the latest Forrester data on SaaS usage in China from the Enterprise Technology Adoption Survey, Asia Pacific, Q4 2007 and the Enterprise And SMB Software Survey, North America And Europe, Q3 2007.

For B2B Market Research Professionals

The Global Information Management Services Forecast: 2007 To 2012

Business Intelligence Services Dominate A $7.3 Billion Market

by Tim Sheedy, July 31, 2008

Information management solutions are moving to the center of IT strategies as a way of driving IT and business alignment and delivering real and visible value to the business. And wherever there is a hot growth market in IT, there are plenty of IT consultants, . . .

For Technology Product Management & Marketing Professionals

2007 SOA Country Adoption Trends In Asia Pacific

China And ANZ Lead A Maturing Region

by Tim Sheedy, July 7, 2008

Service-oriented architecture (SOA) continues to show growth in Asia Pacific as many businesses fulfill their previous plans to move toward an SOA as they aim to enhance their IT agility, integrate internally and with partners, extend the life of legacy . . .

For Sourcing & Vendor Management Professionals

People Management Is Fundamental To The Success Of Large Systems Integration Projects

by Tim Sheedy, June 12, 2008

For large IT projects, firms usually hire IT services partners to assist with the design, implementation, support, and management of the solution. The partners provide simple staff augmentation, technical skills, top-level business consulting, and anything . . .