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Bill Nagel

Bill Nagel, Analyst

Bill is based in Amsterdam and serves Security & Risk professionals. His research and client engagement focus on digital identity and how companies can use the technologies, policies, and processes that enable it to secure both internal-facing and . . .
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For Security & Risk Professionals

Case Study: Baker Tilly Virchow Krause Builds Trust With Strong Authentication

Customer Data Is Accessible Yet Safe Whether Users Are Connected Or Not

Matt Jennings at Baker Tilly Virchow Krause needed to overhaul the accounting and advisory firm's security processes and technologies to ensure ongoing regulatory compliance and customer confidence. Replacing the company's use of a single password as . . .

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For Security & Risk Professionals

Case Study: The Smart Card Is King At Deloitte Ireland

A Multifunctional Authentication Credential Is Now Integral To Employees' Daily Lives

John Gray at Deloitte Ireland had a vision for a multifunctional second-factor authentication credential that would not only address the company's need to better protect its data, network, and facilities but also become a positive aspect of the firm's . . .

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For Security & Risk Professionals

Best Practices: Implementing Strong Authentication In Your Enterprise

Kill Two Birds With One Token

The adoption of strong multifactor authentication (MFA) is on the rise. It's often the first port of call on the journey to a fuller identity and access management implementation; MFA directly addresses the password problem, which is a well-known and . . .

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For Security & Risk Professionals

Case Study: For Avaya, Customers Are Not A Token Consideration

A Plug-And-Go Smart Token Combines With PKI For Security And Auditability

Rick Robinson at Avaya had a vision for a multifunctional second-factor authentication credential that would satisfy customer compliance requirements without significant adverse effects on his engineering and technical support staff. By testing how well . . .

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For Security & Risk Professionals

Identity And Access Management Adoption In Europe: 2008

Interest in and adoption of identity and access management (IAM) technologies has been growing steadily over the past few years, fueled both by the desire to streamline processes relating to employee, contractor, partner, and customer access to company . . .

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For Security & Risk Professionals

Inquiry Spotlight: E-Signatures, Q2 2009

The current economic and regulatory climate has made it more important than ever for firms to find ways of streamlining business processes while maintaining the security and integrity of the associated data. E-signatures combine the security of digital . . .

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For Security & Risk Professionals

Enterprise IT Security In Europe: 2008

Business Data Services Europe

How are European enterprises adopting, using, and managing IT security technologies, including client security, data security, content filtering, and business continuity and disaster recovery? This document highlights an extensive data set collected from . . .

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For Security & Risk Professionals

SMB IT Security In Europe: 2008

Business Data Services Europe

How are small and medium-size businesses (SMBs) in Europe adopting, using, and managing IT security technologies, including client security, data security, content filtering, and business continuity and disaster recovery? This document gives highlights . . .

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For Security & Risk Professionals

Case Study: Unisys Takes Its Own Authentication Medicine

Systems Integrator Chooses An Integrated Credential To Solve Global Physical And Logical Access Challenges

Unisys is a large and diversified systems integrator with operations worldwide. In recent years, the firm has seen its global workforce become increasingly mobile. At the same time, techniques to defeat passwords have become more sophisticated, eroding . . .

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For Security & Risk Professionals

European Security Managers Turn Their Gaze Inward In 2008

Key Takeaways From Forrester's Security Forum EMEA

Forrester held its second Security Forum EMEA in Amsterdam on April 2 and 3, 2008, with 125 security and risk management (SRM) professionals in attendance discussing how to tackle transformation and achieve excellence in SRM. We asked many of these delegates . . .

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For Security & Risk Professionals

Market Overview: Strong Authentication For Enterprises In 2008

Securing The Doors To Your IT Environment

Security professionals have long known that passwords are no longer sufficient to act as the sole means of gatekeeping access to enterprise network and data resources. Increasingly, they're putting that knowledge into action: More than half of the enterprises . . .

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For Security & Risk Professionals

Extending Mobile Identity Beyond Authentication

Banks, Mobile Operators, And Vendors Team Up For SIM Card-Based Security

With mobile phones reaching saturation levels in many countries, banks and other service providers are taking a second look at providing financial and commercial services over the mobile channel. Mobile banking and PKI both flamed out spectacularly in . . .

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For Security & Risk Professionals

Government eID Projects Need Private Sector Initiative And Support For Broader Success

A Look At Europe's Experience With PKI-Enabled National ID Cards

To date, at least 12 European countries have either developed or rolled out national electronic citizen IDs (eIDs) based on a government-created and -managed public key infrastructure (PKI) or are in the process of doing so. National governments intended . . .

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For Security & Risk Professionals

Biometrics: Beginning To Fulfill Its Promise

Public uncertainty about biometrics' impact on privacy and civil liberties has long kept the technology from realizing its full potential. However, these concerns have stemmed primarily from an incomplete understanding of the technology and a mistrust . . .

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For Security & Risk Professionals

Case Study: 1 Million Strong For Absa

Rapid Response, Decisive Action, And Forward Thinking Add Up To Mobile Authentication Success

In 2003, the South African bank Absa Group faced a big obstacle: It was the victim of one of the first major phishing attacks on Internet banking that the country had seen. Up to that point, account numbers and PINs had sufficed to safeguard customers' . . .

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For Security & Risk Professionals

Mobile Authentication Marries Security With Convenience

A Token-Killing Form Factor For Secure Consumer Online Banking

Financial institutions seeking to expand their online and mobile banking offerings to their entire customer base face the age-old challenge of balancing security with usability. Many banks feel trapped: Fail to implement strong authentication and incur . . .

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For Security & Risk Professionals

The Evolving Security Organization

Defining An Appropriate Organizational Structure And Staffing Model For Information Security

In the past few years, the siloed IT security role has rapidly added to its responsibilities and transformed itself into the cross-functional information risk management role. This has left many firms scrambling to structure their security and risk organizations . . .

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For Security & Risk Professionals

What's Top Of Mind For European Security Managers?

Key Takeaways From Forrester's Security Forum EMEA

On April 16 and 17, 2007, Forrester held its inaugural Security Forum EMEA in Amsterdam, with more than 100 security and risk (S&R) professionals in attendance. We asked many of these delegates about the issues that matter the most to them in performing . . .

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For Infrastructure & Operations Professionals

Planning Your Next Disaster

Structuring A Successful BC/DR Implementation And Avoiding The Pitfalls

Firms recognize that, for various reasons, they have to build or rebuild their disaster recovery and business continuity (BC/DR) plan and implementation. From the very beginning of this crucial undertaking, companies must consider how to: determine their . . .

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For Security & Risk Professionals

The State Of Security In SMBs And Enterprises

Business Technographics Europe

Forrester surveyed 626 technology decision-makers at European small and medium-size businesses (SMBs) and 643 technology decision-makers at European enterprises to understand the state of IT security. Security remains a high priority for enterprise infrastructure . . .

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For CIOs

European IT Governance Takes A Step Back

Business Technographics Europe

European IT spending stumbled in 2006, with enterprises planning to dedicate a full percentage point less of their total revenues to IT, although execs expect this to rebound in 2007. IT continues to be a mainly centralized function, with improved CIO . . .

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Disaster Recovery: It's Not Just An IT Problem

Businesses Risk Shortchanging Recovery And Continuity Projects

Disaster recovery and business continuity (DRBC) systems allow firms to have contingency plans in place to keep the business running in the aftermath of natural or man-made circumstances that render their primary business premises or data center unusable. . . .

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Navigating The European Security Compliance Jungle

Don't Leave Home Without A Compass

All organizations operate in a context of government regulations and industry standards. EU-wide directives, EU member state laws, and US regulations like Sarbanes-Oxley (SOX) that cut across industries combine with industry-specific regulations like . . .

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Consumer Technology In The Workplace: Blessing Or Curse?

It Can Help The Bottom Line Or Give Away The Store

Today's offices are full of employees' personal technology like iPods, mobile phones, Bluetooth headsets, and thumb drives. This is in marked contrast to 10 years ago, when technology tended to travel from the office to the home — but not the other way. . . .

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Symantec's Acquisition Strategy

Today Security, Tomorrow The World

Since 2000, Symantec has been aggressively acquiring companies — 25 in total. Six years ago, the firm was a relatively small vendor chiefly known for its consumer antivirus software — but acquisitions changed all that, expanding Symantec's remit into . . .

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