For Information & Knowledge Management Professionals

Harnessing Social Networking To Drive Transformation

by Rob Koplowitz, November 19, 2009

When one of the world's largest defense contractors says, "We need to move from a culture of 'need to know' to a culture of 'need to share,'" you stop and listen. Competing in an industry driven by the mantra "loose lips sink ships," BAE Systems has identified . . .

For Information & Knowledge Management Professionals

The Forrester Wave™: Collaboration Platforms, Q3 2009

Microsoft And IBM Lotus Lead; Novell Challenges

by Rob Koplowitz, August 6, 2009

In Forrester's 66-criteria evaluation of collaboration platform vendors, we found that Microsoft and IBM Lotus led the pack based on the breadth of functionality in their offerings. Novell edged into the Leaders' quadrant with its Teaming product. MindTouch, . . .

For Information & Knowledge Management Professionals

Oracle WebCenter Jumps Into The Information Workplace Fray

Oracle Will Leverage Its Applications Position To Become A Player

by Rob Koplowitz, Matthew Brown, July 7, 2009

For organizations with strong strategic ties to Oracle for business applications, content, and business intelligence, the Oracle WebCenter product suite has emerged as a contender in an Information Workplace market previously dominated by IBM and Microsoft. . . .

For Information & Knowledge Management Professionals

LotusLive Drives Knowledge Continuity For Cross-Organizational Collaboration

by Rob Koplowitz, April 30, 2009

Investment in collaboration software within the enterprise continues to grow. Many knowledge workers can now chose from a rich array of tools to connect with and share information and expertise with co-workers. However, the same is rarely true when collaborating . . .

For Information & Knowledge Management Professionals

Microsoft Leads A Hot 2009 Collaboration Market While Oracle Makes Its Move  (394 KB PPT)

by Rob Koplowitz, April 10, 2009

This data chart, based on data from Forrester's Enterprise And SMB Software Survey, North America And Europe, Q4 2008, analyzes the trends in collaboration software purchasing for 2009 and analyzes the vendor landscape in relation to those buying trends.

For Information & Knowledge Management Professionals

The Critical Role Of A SharePoint Information Architecture

It's A Blank Slate And A Chance To Get It Right This Time

by Leslie Owens, Rob Koplowitz, February 24, 2009

SharePoint buyers expect intuitive navigation, contextual search, and easy administration out of the box. But such benefits depend on how content is structured, labeled, and categorized, and they require a nuanced understanding of how different audiences . . .

For Information & Knowledge Management Professionals

Notes Versus SharePoint: Which Collaboration Platform Is Right For You?

by Rob Koplowitz, November 7, 2008

The collaboration wars are heating up, and once again, IBM Lotus and Microsoft are the dominant players. Driven by the need to better manage unstructured information for business benefit and risk mitigation, collaboration platforms like IBM Lotus Notes . . .

For Information & Knowledge Management Professionals

Knowledge Continuity: The Next Information Workplace Frontier

by Rob Koplowitz, November 4, 2008

The Information Workplace (IW) is moving from a vision to reality. The convergence of portals, collaboration, content management, productivity, and line-of-business applications is gaining momentum and driving real business value. Even better, the IW . . .

For Information & Knowledge Management Professionals

User-Generated Applications Drive SharePoint Value

But To Maintain Application Reliability And Integrity, You Need To Plan

by Rob Koplowitz, John R. Rymer, July 31, 2008

Defining SharePoint is no easy task. It has components for multiple applications that offer functionality including business intelligence, collaboration, and content management. Beyond application functionality, SharePoint also contains a multilevel development . . .

For Information & Knowledge Management Professionals

SharePoint Shoots For The Cloud

A Perfect Fit For Some, Not So Great For Others

by Rob Koplowitz, July 25, 2008

When is SharePoint not like SharePoint? When it's SharePoint Online, part of Microsoft's recently announced Microsoft Online Services offering. Unlike Microsoft Office SharePoint Server (MOSS) 2007 — a full-blown collaboration platform with collaboration, . . .

For Application Development & Program Management Professionals

Now Is The Time To Determine SharePoint's Place In Your Application Development Strategy

SharePoint Use Is Exploding; How To Get The Most From Its Underlying Platform

by John R. Rymer, Rob Koplowitz, July 16, 2008

As application development managers, you may see Microsoft SharePoint as a collaboration application. But as many shops are discovering, SharePoint is also a development platform that people both inside and outside of IT use to create intranets, outward-facing . . .

For Information & Knowledge Management Professionals

SharePoint Success Will Take a Village

by Rob Koplowitz, Craig Le Clair, June 24, 2008

With the introduction of Microsoft Office SharePoint Server (MOSS) 2007, Microsoft moved SharePoint well beyond its traditional roots in portal and collaboration. SharePoint now includes broad, robust middleware capabilities. Achieving business value . . .

For Information & Knowledge Management Professionals

Social Computing Changes The Enterprise Collaboration Landscape

by Rob Koplowitz, April 30, 2008

Social Computing is increasingly becoming a part of the enterprise computing fabric, and one of the major benefits is more natural collaboration. As the industry continues to strive for better tools to allow team collaboration, knowledge capture, and . . .

For Information & Knowledge Management Professionals

Topic Overview: Microsoft Office SharePoint Server 2007

by Kyle McNabb, Rob Koplowitz, April 24, 2008

Forrester's Microsoft Office SharePoint Server (MOSS) 2007 research helps information and knowledge management (I&KM) professionals get to grips with the sometimes viral adoption of Microsoft's collaboration, enterprise content management (ECM), search, . . .

For Information & Knowledge Management Professionals

Get Ready For Collaboration In the Cloud

A Microsoft/Yahoo! Deal Will Help Drive This Trend

by Rob Koplowitz, Kyle McNabb, March 18, 2008

While Microsoft's move to acquire Yahoo! attacks Google's extraordinarily profitable search and advertising business, another angle could hold even larger implications for the Redmond giant. Google has moved tentatively into the enterprise software market, . . .

For Information & Knowledge Management Professionals

Embrace The Risks And Rewards Of Technology Populism

by Matthew Brown, Kyle McNabb, Rob Koplowitz, February 22, 2008

Thanks to an advancing technology-native workforce, ubiquitous broadband, and abundant collaboration and Social Computing tools, information workers can now provision their own software tools, information sources, and social networks via the Web to support . . .

For Information & Knowledge Management Professionals

Walking The Fine Line Between Chaos And Control In The World Of Enterprise Web 2.0

by Rob Koplowitz, Erica Driver, February 21, 2008

Information and knowledge management professionals (I&KM pros) have long focused on gaining greater control over information across the enterprise. This imperative has only grown stronger in an era affected by compliance, security, and privacy requirements. . . .

For Information & Knowledge Management Professionals

Web 2.0 Pure Plays Might Be The Right Answer For Your Organization

by Rob Koplowitz, January 30, 2008

Web 2.0 is moving to the enterprise with increasing speed. There is particular interest in content generation tools like blogs and wikis. Big traditional vendors like IBM Lotus and Microsoft are reacting with offerings that leverage their existing strengths . . .

For B2B Market Research Professionals

SharePoint Redefines Document Management  (351 KB PPT)

by Rob Koplowitz, January 3, 2008

This data chart will be an overview of data related to SharePoint, collaboration software, and content management software from the 2007 enterprise software survey.

For B2B Market Research Professionals

Web 2.0: From Disruption To Part Of The Enterprise Fabric  (366 KB PPT)

by Rob Koplowitz, December 13, 2007

This data chart will be an overview of the Web 2.0-related data we gleaned from the 2007 Enterprise Software Survey.

For Information & Knowledge Management Professionals

The Forrester Wave™: Enterprise Instant Messaging, Q4 2007

IBM Leads, Followed Closely By Microsoft

by Rob Koplowitz, October 30, 2007

Forrester evaluated four leading enterprise instant messaging (IM) products across 69 criteria and found that IBM and Microsoft established themselves as Leaders thanks to their overall functionality and robust integration with key technology partners. . . .

For Information & Knowledge Management Professionals

Jabber Is A Leader In Enterprise Instant Messaging

The Forrester Wave™ Vendor Summary, Q4 2007

by Rob Koplowitz, October 30, 2007

Jabber is 100% focused on instant messaging with a strong enterprise user base and a unique focus on carrier-class deployments. Jabber's instant messaging offerings are built on native Extensible Messaging and Presence Protocol (XMPP), and Jabber contributes . . .

For Information & Knowledge Management Professionals

Microsoft Is A Leader In Enterprise Instant Messaging

The Forrester Wave™ Vendor Summary, Q4 2007

by Rob Koplowitz, October 30, 2007

In the fall of 2007, Microsoft released Office Communication Server (OCS) as a major upgrade to its existing Live Communication Server offering. New to OCS are on-premise Web conferencing, videoconferencing, improved presence capabilities, and a host . . .

For Information & Knowledge Management Professionals

IBM Leads Enterprise Instant Messaging With Robust Functionality And Market Presence

The Forrester Wave™ Vendor Summary, Q4 2007

by Rob Koplowitz, October 30, 2007

IBM overhauled the architecture of its enterprise instant massaging offering in the summer of 2006 with the release of Lotus Sametime 7.5. The fundamental repositioning of Sametime as a real-time development platform resonated with the market, and, in . . .

For Information & Knowledge Management Professionals

Jive Software Is A Contender And The Best Open Source Option For Enterprise Instant Messaging

The Forrester Wave™ Vendor Summary, Q4 2007

by Rob Koplowitz, October 30, 2007

Jive Software is a front-runner in open source enterprise instant messaging with Openfire. The offering has thrived in the market as both an open source IM application and a platform for building real-time functionality into new and existing business . . .