For Vendor Strategy Professionals

Market Overview: The Advent Of Enterprise Carbon And Energy Management Systems

Sketching The New Opportunities For IT Vendor Strategists

by Christopher Mines, November 17, 2009

A new liability is coming onto the collective balance sheet of companies around the world: carbon. In the context of increasing awareness of the business and societal risks of climate change, corporate carbon emissions (and the energy consumption that . . .

For Application Development & Program Management Professionals

Learn More About Your 2009 Business Analysts  (694 KB PPT)

by Mary Gerush, November 13, 2009

These data charts highlight more data from the Forrester Research/IIBA Q2 2009 Global Business Analyst Online Survey, first reviewed in the July 23, 2009, "Your 2009 Business Analysts: Know Them To Grow Them" report.

For Interactive Marketing Professionals

US Interactive Marketing Forecast By Industry, 2009 To 2014

by Shar VanBoskirk, November 11, 2009

Although interactive marketing is poised to grow at a 16% compound annual growth rate (CAGR) overall, not all industries will match this pace. Retail and financial services will own the largest share of all interactive marketing, while brand advertisers . . .

For B2B Market Research Professionals

The State Of Enterprise IT Services: 2009

Business Data Services North America And Europe

by Pascal Matzke, John C. McCarthy, November 6, 2009

As the global economic downturn continues to put pressure on IT budgets, companies are taking a variety of measures to get more value for the money spent on IT services. But unlike the last recession in 2001 to 2002, when outsourcing and offshoring benefitted . . .

For Marketing Leadership Professionals

Lessons From Online Consultation In Australia

Organizations Worldwide Can Learn From Recent Experiments

by Steven Noble, November 6, 2009

Online consultation can range from the government's hosting an online discussion about policy issues to its co-authoring policy documents with its citizens. It's still a minority practice, but Australia has completed more than 100 online consultations . . .

For Application Development & Program Management Professionals

Modernization Decisions: Should Client Leave Adabas When It Leaves The Mainframe Platform?

by Phil Murphy, October 28, 2009

Applications professionals at a government agency had been operating a suite of custom Adabas applications for decades. The agency was facing mounting economic pressures, it was seeking avenues for cost reduction, and the large bill for the agency's shared-services . . .

For CIOs

IT In The Public Sector In Australia

Benchmarking Your Practice Against Your Global Peers

by Tim Sheedy, October 28, 2009

With the tightening of IT budgets in the Australian federal government due to the review of IT operations by Sir Peter Gershon, the considerable consolidation of public sector agencies at the state level, and the considerable drop in tax revenues brought . . .

For Sourcing & Vendor Management Professionals

Trends: Selective Sourcing For IT Services  (718 KB PPT)

by Euan Davis, October 15, 2009

These data charts from Forrester's Enterprise IT Services Survey highlight market trends for selective sourcing. The data reveals that more firms are moving from selective sourcing to systematic multisourcing approaches and offers an industry insight . . .

For CIOs

State And Local Government: Find ARRA Support In PPM Tools

Keep ARRA In Your PPM Purchasing And Expansion Plans

by Tim DeGennaro, September 30, 2009

The American Recovery and Reinvestment Act (ARRA), signed in February of 2009, has caught many state and local governments unprepared. With billions in available stimulus funds, these entities are faced with the challenge of complying with new ARRA tracking . . .

For Infrastructure & Operations Professionals

Case Study: USA.gov Achieves Cloud Bursting Efficiency Using Terremark's Enterprise Cloud

by James Staten, September 25, 2009

USA.gov, one of the busiest US government Web sites, has achieved significant cost savings by embracing cloud computing. The US General Services Administration (GSA) has migrated all of the core resources of the USA.gov Web portal to Terremark's IaaS . . .

For Infrastructure & Operations Professionals

Best Practices: Infrastructure-As-A-Service (IaaS)

by James Staten, September 9, 2009

It seems as if every CIO comes back from a conference cocktail party demanding IT "move to the cloud." While this can mean many things, including using software-as-a-service, managed hosting, or application service providers, the demand often centers . . .

For Enterprise Architecture Professionals

Market Update: Human And Social Services Enterprise Software

The Large Enterprise Market Is Down To Cúram Software, Oracle, And SAP

by Gene Leganza, August 26, 2009

Forrester last reviewed enterprise software offerings in human and social services in 2006 — what's changed? The shift to installing commercial-off-the-shelf (COTS) software rather than engaging in mammoth custom development projects has gained significant . . .

For Sourcing & Vendor Management Professionals

Seeking Flexible Outsourcing Deals

Australia's Department Of Defence Lays The Groundwork For A New Sourcing Strategy

by Tim Sheedy, August 25, 2009

For many IT sourcing customers, the arguments and potential legal battles concerning what is in scope and what is not — both for project work and managed services engagements — are constant thorns. The Australian Department of Defence, in the design of . . .

For Technology Sales Enablement Professionals

US Government Spending Slows

Sales Teams Need To Be Ready To Have Compelling Financial Conversations

by Eric G. Brown, August 14, 2009

Taking a closer look at Forrester's Enterprise And SMB Global Budgets And Spending Survey, Q2 2009, government IT budget decision-makers are cautious with their spending and planning. Budgets are down, and some staffing cuts should be expected. There . . .

For Application Development & Program Management Professionals

Case Study: The IRS Got Audited, Leading It To Improve Software Requirements Practices

by Mary Gerush, August 10, 2009

When faced with a mandate to improve its software requirements practices, the United States Internal Revenue Service's (IRS) Business Rules and Requirements Management (BRRM) team stepped up to the plate and embraced the opportunity for improvement. It . . .

For B2B Market Research Professionals

The State Of SMB IT Budgets: 2009

Business Data Services North America And Europe

by Heidi Lo, Andrew Bartels, August 7, 2009

This document provides SMB highlights of an extensive data set collected via Forrester's Enterprise And SMB Global IT Budgets And Spending Survey, Q2 2009. Overall, the global recession has made CIOs and IT decision-makers cut back their IT budgets, with . . .

For Business Process & Applications Professionals

Latest BI Adoption Trends - Still Ripe In Opportunities Across Regions, Company Sizes, And Industries  (566 KB PPT)

by Boris Evelson, August 6, 2009

This set of data charts examines BI adoption trends from Forrester's recent Enterprise And SMB Software Survey, North America And Europe, Q4 2008.

For Consumer Product Strategy Professionals

The Best Practices In Online Video Across Industries

by Bobby Tulsiani, July 24, 2009

Today, 71% of the US online audience watches video on the Internet, and the number of streams consumed should more than double by 2013. An explosion of video content from users, professional studios, and marketers is driving this growth. In this second . . .

For B2B Market Research Professionals

Green IT Adoption By Industry, Q2 2009  (460 KB PPT)

by Christopher Mines, July 17, 2009

This data chart highlights green IT adoption and trends by industry.

For Vendor Strategy Professionals

There's Gold For Vendors In Stimulus Packages

But It Will Take Mining To Get At The Opportunities That Exist

by Andrew Bartels, Jennifer Belissent, Ph.D., Heidi Lo, July 7, 2009

As economies around the world slid into recession, governments in the US and many other countries rushed out economic stimulus programs. Many programs have funds explicitly set aside for technology goods and services; others provide implicit opportunities . . .

For Customer Experience Professionals

Consumers Want Healthcare Change, Lack Consensus

by Elizabeth Boehm, June 18, 2009

Healthcare reformers in Washington claim that all options are on the table. But what do consumers want? According to Forrester's Q1 2009 Healthcare Online Survey, the US public remains as divided as its politicians. Consumers' top choice, at 30%, is expanding . . .

For Consumer Market Research Professionals

Technographics® Insight: How Do US Consumers View The Role Of Government Regulation With Their Investment Firm?  (582 KB PPT)

by Gina Zavradinos, Andrew Peach, June 15, 2009

This Technographics Insight takes a look at how US online consumers view the role of government regulation in the relationship with their investment firm.

For B2B Market Research Professionals

Enterprise And SMB Global IT Budgets And Spending Survey, Q2 2009

Business View and IT View Technographics Survey, June 1, 2009

For eBusiness & Channel Strategy Professionals

Assessing Current Pending Legislation Affecting eCommerce In The US

What The New Administration And Congress Are Working On Now

by Patti Freeman Evans, May 29, 2009

With the new Obama administration and a Democratic-led Congress come a new legislative agenda. The big issues prevail, such as economic recovery and healthcare reform. However, various issues that eBusiness professionals have been monitoring for years . . .

For B2B Market Research Professionals

Cloud Infrastructure-As-A-Service: Interest And Adoption By Industry  (394 KB PPT)

by Frank E. Gillett, May 29, 2009

Cloud Computing, Compute-As-A-Service: Interest And Adoption By Industry.