For Information & Knowledge Management Professionals

Smartphones And Telecommuting: Workforce Technology Adoption 2009

Workforce Technographics®

by Ted Schadler, October 20, 2009

There is pent-up demand for smartphone support. Today, only 11% of US information workers (iWorkers) use a smartphone at work, but nearly three times that many say that they use their own mobile phones for work. The logic is clear: Smartphones and laptops . . .

For Technology Product Management & Marketing Professionals

Rewrite The Netbook Story For Business Technology Buyers

Position Netbooks For Business Use — Especially In Emerging Markets

by Jennifer Belissent, Ph.D., October 9, 2009

For a device that originated in the concept of the $100-laptop, the netbook certainly hasn't been fully marketed to emerging markets. Nor have firms really marketed netbooks for serious business use. Netbooks have become known as companion devices for . . .

For Infrastructure & Operations Professionals

Client Virtualization Adoption Trends, 2009  (528 KB PPT)

by Natalie Lambert, October 6, 2009

A look at the most recent client virtualization adoption trends.

For Information & Knowledge Management Professionals

A Day In The Life Of A US Information Worker

A Snapshot Of US Information Worker Devices, Tools, And Activities

by Ted Schadler, September 9, 2009

This is a graphical overview of how US information workers (iWorkers) spend their time with computers, smartphones, and key productivity and collaboration tools. It is our first analysis of Forrester's Workforce Technographics® US Benchmark Survey, . . .

For Sourcing & Vendor Management Professionals

Mobility User Profiles, Apps, And Devices  (98 KB XLS)

by Brownlee Thomas, Ph.D., September 9, 2009

This workbook contains an overview of mobility user profiles (user job roles and tasks, locations, applications, devices, access and support requirements), as well as mobile applications by role (mobile applications supported) and mobile devices by role . . .

For Sourcing & Vendor Management Professionals

Corporate Mobility Policy Outline — A Sample Table Of Contents  (34 KB XLS)

by Brownlee Thomas, Ph.D., September 9, 2009

This workbook is a sample table of contents to aid sourcing professionals in the creation of a formal mobility policy.

For B2B Market Research Professionals

European IT Market Outlook: 2009 To 2010

The European Recession Hurts IT Purchases

by Andrew Bartels, Peter O'Neill, August 28, 2009

The European market for business-purchased technology goods and services (measured in euros) will decline by 6.3% in 2009, and be slow to recover in 2010 with only 4% growth. In both regards, it will lag behind the US tech market, which will have a smaller . . .

For B2B Market Research Professionals

The State Of SMB IT Budgets: 2009

Business Data Services North America And Europe

by Heidi Lo, Andrew Bartels, August 7, 2009

This document provides SMB highlights of an extensive data set collected via Forrester's Enterprise And SMB Global IT Budgets And Spending Survey, Q2 2009. Overall, the global recession has made CIOs and IT decision-makers cut back their IT budgets, with . . .

For Infrastructure & Operations Professionals

PC Power Management Suites Help Overcome Barriers To Maximize Financial Savings

Adoption And Key Features Of PC Power Management Suite Technology

by Doug Washburn, August 7, 2009

Interest in PC power management suites is on the rise as IT professionals look to overcome many of the common barriers while at the same time maximizing the financial and environmental savings. This technology — now offered by many of the existing client . . .

For B2B Market Research Professionals

The State Of Enterprise IT Budgets: 2009

Business Data Services North America And Europe

by Heidi Lo, Andrew Bartels, August 7, 2009

This document provides enterprise highlights of an extensive data set collected via Forrester's Enterprise And SMB Global IT Budgets And Spending Survey, Q2 2009. Overall, the global recession has North American enterprises expecting to decrease 2009 . . .

For B2B Market Research Professionals

Enterprise PC Buying In Emerging Markets, 2009  (398 KB PPT)

by Ellen Daley, August 7, 2009

From: Enterprise Global Technology Adoption Survey, Asia Pacific, Latin America, Middle East, And Africa, Q1 2009.

For Infrastructure & Operations Professionals

The State Of PC Power Management: 2009

Helping IT Pros Succeed At PC Power Management By Getting Up To Speed On Adoption, Methods, And Common Barriers

by Doug Washburn, July 28, 2009

As organizations look to reduce the financial costs and environmental impacts of operating IT, PC power management is proving to be an effective tactic. Although 43% are implementing PC power management and another 48% are considering it, current PC power . . .

For Technology Product Management & Marketing Professionals

Demand Insights: Enterprise Mobility 2009

Prepare For The Rise Of The Mobile Wannabes And The Services To Support Them

by Michele Pelino, July 28, 2009

Forrester's latest Enterprise And SMB Networks And Telecommunications Survey, North America And Europe, Q1 2009, shows continued enterprise mobility momentum — even during these challenging economic times. Buyers are investing in mobile applications for . . .

For Infrastructure & Operations Professionals

Case Study: How PerkettPR — An All-Virtual Organization — Is Powered By Remote Workers

How A Virtual Firm's IT Can Be Greener, More Accessible, And More Redundant Than Traditional Office Environments

by Chris Silva, Doug Washburn, July 28, 2009

PerkettPR made its strategic, and definitive, decision to focus investment on quality staff — not office space. Since its inception in 1998, the company has been a virtual organization with no intent of transitioning to a traditional office environment. . . .

For Infrastructure & Operations Professionals

Aligning The People And Process Of PC Power Management

Position The Right People And Process to Create Ownership And Minimize Risk

by Doug Washburn, July 28, 2009

Although the financial and environmental savings from PC power management are compelling, IT professionals must overcome concerns about disrupted user productivity or the lack of project ownership. Aligning the right people and process can help accomplish . . .

For Infrastructure & Operations Professionals

Bring Your Own PC Reinvents The Corporate PC: A Citrix Systems Case Study

by Natalie Lambert, July 8, 2009

Bring your own PC (BYOPC) programs are becoming increasingly popular for today's businesses. Why? Because they allow individuals to work from the device of their choice, which not only increases employee satisfaction but also lowers IT costs. Getting . . .

For Vendor Strategy Professionals

The Personal Cloud

How Individual Computing Will Shift From Being Device-Centric To Information-Centric

by Frank E. Gillett, July 6, 2009

The personal computing experience is complex and challenging, as individuals wrestle with multiple personal computers (PCs) and online services to manage an increasingly diverse set of information. Existing technologies for online information synchronization, . . .

For Infrastructure & Operations Professionals

TechRadar™ For I&O Professionals: Green IT 1.0 Technologies, Q2 2009

Helping IT Ops Professionals Understand And Prioritize Green IT Hardware, Software, And Service Investments

by Doug Washburn, June 12, 2009

Green IT is on the rise. Even in the face of a weak economy, twice as many organizations expect to accelerate their green IT plans as expect to slow them down. Why is this? Green IT initiatives are financially motivated, exposing opportunities for cost . . .

For CIOs

Australian And New Zealand CIO Priorities In 2009

Managing The Balance Between Cost Cutting And Business Priorities

by Tim Sheedy, June 2, 2009

With IT departments really feeling the pinch in 2009, there is considerable pressure on CIOs to make a concerted effort to cut costs while at the same time delivering the essential capabilities that the business requires. From January to March 2009, Forrester . . .

For Vendor Strategy Professionals

Lessons In Planning The Biggest Show On Earth

How ICT Will Be The Heartbeat Of The London 2012 Olympic Games

by Mike Cansfield, May 14, 2009

Regardless of whether you are a sports fan or not, the Beijing Olympic Games were one of the highlights of 2008. In 2012, it is London's turn to host the summer Olympic Games. Information and communications technology (ICT) is a key enabler in making . . .

For Technology Sales Enablement Professionals

Hardware Tech Marketers Bank On The Small Financial Services Market

by Ellen Carney, May 6, 2009

Not too long ago, IT hardware vendors banked on the business they got from financial services industry giants like Morgan Stanley, The Royal Bank of Scotland, and AIG. When the Wall Street bubble burst, hardware tech vendors like Cisco Systems, Dell, . . .

For Sourcing & Vendor Management Professionals

Why Sourcing Professionals Need To Get Aggressive With "Bring Your Own PC" Programs

IT Initiatives To Allow Self-Provisioned Devices Could Cause Big Headaches For Sourcing Professionals Who Don't Get Involved Early

by Christine Ferrusi Ross, March 25, 2009

Bring your own PC programs are gaining a lot of interest with infrastructure groups today. Why? Because the idea of lower IT costs, less complaints from employees, and overall less conflicts with the business are too much to overlook. Today's employees . . .

For B2B Market Research Professionals

PC Budgets And Operating Systems  (184 KB PPT)

by Benjamin Gray, Frank E. Gillett, February 27, 2009

Firms report on their budget for PC purchases and operating sytems.

For B2B Market Research Professionals

The State Of Emerging SMB Hardware Trends: 2008 To 2009

Business Data Services North America And Europe

by Frank E. Gillett, February 27, 2009

This report provides sample highlights of an extensive data set collected across North American and European enterprises via our Enterprise And SMB Hardware Survey, North America And Europe, Q3 2008. Hot topics include server virtualization, cloud computing, . . .

For B2B Market Research Professionals

The State Of Emerging Enterprise Hardware Trends: 2008 To 2009

Business Data Services North America And Europe

by Frank E. Gillett, February 27, 2009

This report provides sample highlights of an extensive data set collected across North American and European enterprises via our Enterprise And SMB Hardware Survey, North America And Europe, Q3 2008. Hot topics include server virtualization, green IT, . . .