For Infrastructure & Operations Professionals

State Of Enterprise Disaster Recovery Preparedness: Q3 2009

by Stephanie Balaouras, November 4, 2009

Although disaster recovery (DR) was once considered an expensive insurance policy for rare but catastrophic events such as hurricanes and terrorist activity, Forrester survey data suggests that enterprises across North America and Europe are now moving . . .

For Infrastructure & Operations Professionals

Consolidated Backup Strategies For Remote Sites

by Stephanie Balaouras, October 30, 2009

A remote site can be as small as a branch office location with five employees or as large as a regional sales office with 50 employees. Regardless of a company's size, end users are creating and storing critical data at these sites. In some industries . . .

For Infrastructure & Operations Professionals

The Help Desk Is On The Critical Path For Pandemic/Disaster Recovery

Oft-Overlooked Group Is Key To Business Continuity

by Evelyn Hubbert, Chip Gliedman, October 22, 2009

The designation of the H1N1 flu virus as a pandemic by the World Health Organization (WHO) should, once again, prompt organizations to revisit their business continuity planning processes. However, recent conversations with Forrester clients reveal a . . .

For Security & Risk Professionals

Preparing For A Pandemic: What You Need To Know About H1N1

by Stephanie Balaouras, Chris McClean, October 15, 2009

The likelihood and impact of a pandemic are impossible to predict with much accuracy. Regardless, history tells us that there is a potential for widespread and costly disruption — especially for those who aren't adequately prepared. In May 2009, global . . .

For Infrastructure & Operations Professionals

TechRadar™ For Infrastructure & Operations Professionals: Cloud Computing, Q3 2009

As Much Diversity Of Maturity Across Categories As Confusion Among Them

by James Staten, October 2, 2009

The No. 1 challenge in cloud computing today is determining what it really is. What categories of services exist within the definition and business model, and how ready are these options for enterprise consumption? Forrester defines cloud computing as . . .

For Infrastructure & Operations Professionals

How The Cloud Will Transform Disaster Recovery Services

Tape-Based Recovery Services Are Going The Way Of The Dinosaur

by Stephanie Balaouras, July 24, 2009

Regardless of company size or industry, your business can't afford downtime, but it's hard to justify improving your disaster recovery (DR) capabilities when you're under pressure to cut IT costs and when DR is seen as an expensive insurance policy. There . . .

For Infrastructure & Operations Professionals

Business Continuity Management People And Communications Trends  (502 KB PPT)

by Stephanie Balaouras, June 21, 2009

An overview of the people and communication trends revealed by the Forrester/Disaster Recovery Journal Business Continuity Preparedness Survey, Q4 2008.

For Infrastructure & Operations Professionals

Protecting Email With The Cloud

How Cloud Services Can Play A Role In Message Continuity And Recovery

by Stephanie Balaouras, Christopher Voce, June 8, 2009

Ensuring that your users can access email and keep business moving in the event of a disaster is critical, but it can be complex and costly. Traditional methods carry heavy facility, hardware, software, and personnel requirements, and the capital and . . .

For Security & Risk Professionals

Topic Overview: Governance, Risk, And Compliance

by Chris McClean, April 29, 2009

Successful businesses universally strive to achieve better corporate governance, more effective measurement and management of risk, and greater assurance that compliance requirements are met. Whether or not these efforts bear the governance, risk, and . . .

For B2B Market Research Professionals

Disaster Recovery Solutions Remain High On Healthcare's Agenda  (406 KB PPT)

by Eric G. Brown, March 27, 2009

Disaster recovery solutions have been a critical agenda item for hospital IT organizations, but years of HIPAA regulatory pressure and post-Katrina lessons have brought the sector into relative maturity. However, the tail remains, and there's urgency . . .

For Infrastructure & Operations Professionals

Inquiry Spotlight: Disaster Recovery, Q1 2009

by Stephanie Balaouras, March 20, 2009

Whether it's a power grid failure, ice storm, or Category Five hurricane, when disaster strikes, IT must have disaster recovery plans in place to ensure the continuity of IT systems that support critical business processes. If IT isn't prepared, it will . . .

For Security & Risk Professionals

Enterprise IT Security In Europe: 2008

Business Data Services Europe

by Bill Nagel, March 2, 2009

How are European enterprises adopting, using, and managing IT security technologies, including client security, data security, content filtering, and business continuity and disaster recovery? This document highlights an extensive data set collected from . . .

For Security & Risk Professionals

Businesses Take BC Planning More Seriously

But Take The BC Readiness Of Strategic Partners For Granted

by Stephanie Balaouras, February 26, 2009

Business continuity (BC) planning consists of three critical phases: business impact analysis (BIA), risk assessment (RA), and plan documentation. In our Forrester/Disaster Recovery Journal Business Continuity Preparedness Survey, Q4 2008, we found that . . .

For Security & Risk Professionals

IT Security Remains An Integral Part Of The Enterprise

The State Of Enterprise IT Security: 2008 To 2009

by Simon Yates, January 29, 2009

Forrester's recent security survey of North American and European enterprises shows hope for the current state of IT security. Thankfully, we found that the IT security organization continues to be a strong and important part of the business, as is demonstrated . . .

For Security & Risk Professionals

SMBs Struggle To Keep Pace With IT Security

The State Of SMB IT Security: 2008 To 2009

by Simon Yates, January 29, 2009

Forrester's recent security survey of North American and European SMBs provides some insight into the current state of IT security. We found that the IT security organizations for small and medium-size businesses (SMBs) are becoming more similar to those . . .

For Security & Risk Professionals

More Businesses Now Institutionalize Business Continuity Management

by Stephanie Balaouras, January 13, 2009

In our Forrester/Disaster Recovery Journal Business Continuity Preparedness Survey, Q4 2008, 89% of the business continuity (BC) decision-makers and influencers we surveyed said that BC had executive-level support. In addition, about two-thirds of respondents . . .

For Infrastructure & Operations Professionals

State Of Enterprise Disaster Recovery Preparedness: Q3 2008

It's Time For Enterprises To Move Beyond DR To IT Service Continuity

by Stephanie Balaouras, January 7, 2009

Conventional wisdom suggests that North American enterprises spend more on IT disaster recovery (DR) than their European counterparts because of the greater risk in the United States for catastrophic natural disasters. But survey data and customer interviews . . .

For B2B Market Research Professionals

The State Of SMB IT Security: 2008 To 2009

Business Data Services North America And Europe

by Jonathan Penn, December 24, 2008

This document gives highlights of an extensive data set collected across North American and European small and medium-size businesses (SMBs) via our Enterprise And SMB IT Security Survey, North America And Europe, Q3 2008. Hot topics include data security, . . .

For B2B Market Research Professionals

The State Of Enterprise IT Security: 2008 To 2009

Business Data Services North America And Europe

by Jonathan Penn, December 24, 2008

This document gives highlights of an extensive data set collected across North American and European enterprises via our Enterprise And SMB IT Security Survey, North America And Europe, Q3 2008. Hot topics include data security, application security, . . .

For Sourcing & Vendor Management Professionals

Reducing Risk In Global Telecom Services Sourcing

Ask The Right Questions And Follow A Disciplined Process

by Brownlee Thomas, Ph.D., December 12, 2008

Buyers need to address four categories of risk when sourcing global telecommunication services: (1) physical risks to the network and local business operations; (2) geographic risks including local regulations and business practices; (3) commercial risks . . .

For Infrastructure & Operations Professionals

Infrastructure And Operations Professionals: Must-Read Research In An Economic Downturn

by Simon Yates, November 7, 2008

The global economy stands on the brink of a complete meltdown, but the impending threat to the 2009 IT budget is nothing new to infrastructure and operations (I&O) professionals: For years now, you've been asked to do more with less. However, this . . .

For Security & Risk Professionals

Security And Risk Professionals: Must-Read Research In An Economic Downturn

by Simon Yates, October 30, 2008

As the global economy stands on the brink of a complete meltdown, the role of the security and risk management professional is never going to be more important than it is right now. With so many unknown hurdles still ahead, it's up to you to help navigate . . .

For Security & Risk Professionals

CISOs Must Take The Lead On Business Resiliency

Finding Common Ground Among Business Continuity, IT Disaster Recovery, And Information Security

by Stephanie Balaouras, Chris McClean, October 21, 2008

Aggressive global competition, greater service demands, more restrictive regulatory requirements, and increasingly rigid corporate oversight all raise the expectations for achieving and demonstrating business resiliency. Business continuity, IT disaster . . .

For Sourcing & Vendor Management Professionals

Sourcing In The Shadow Of Terrorism

Firms Need To Audit Their Suppliers' Security And Business Continuity Plans

by Sudin Apte, John C. McCarthy, October 10, 2008

Over the past six months, there has been a steady increase in the number of terrorist attacks in India. Over time, continued political turmoil may force more firms to implement an "India Plus One" offshore sourcing strategy. However, in the short term, . . .

For Security & Risk Professionals

Case Study: Vodafone UK Uses Business Continuity As A Competitive Advantage

by Stephanie Balaouras, October 8, 2008

In the highly competitive and regulated industry of mobile communications, business continuity preparedness is critical to ensuring the continuous availability of the wireless services and to bringing new services to market as quickly as possible. Vodafone . . .