For Consumer Product Strategy Professionals

The Forrester Wave™: US Online Video Platforms, Q4 2009

Brightcove And Ooyala Lead A Maturing Market

by Bobby Tulsiani, November 6, 2009

In Forrester's 37-criteria evaluation of online video platform vendors, Brightcove and Ooyala lead the pack with their end-to-end product offerings that target organizations of all sizes. VMIX and Kaltura follow closely behind with comprehensive offerings . . .

For Consumer Product Strategy Professionals

The Re-Emergence Of The PC As A Proper Gaming Platform

by Paul Jackson, Abe Garon, July 9, 2009

Consumer behaviors are becoming increasingly mobile, and many are almost continuously connected to the Internet. Along with the move toward downloadable content, this trend will allow the PC to play an increasingly important role in the video gaming market. . . .

For Consumer Product Strategy Professionals

The Napster Legacy: File Sharing 10 Years On

by Sonal Gandhi, Mark Mulligan, June 5, 2009

After 10 years and numerous attempts to combat it, file sharing remains the biggest thorn in the media industry's side. While the true financial impact of file sharing remains a contentious topic, it has permanently shaped consumers' expectations of digital . . .

For Vendor Strategy Professionals

CDN Road Map: New Solutions Storm The Market

Bundled Services Expand The Business Value Of Content Delivery

by Henry Dewing, May 22, 2009

Content delivery network (CDN) leaders like Akamai Technologies, Limelight Networks, and CDNetworks face a perfect storm. Ever more demanding customers, a burgeoning Web, and new content delivery business models threaten to undermine the leading position . . .

For Consumer Product Strategy Professionals

The US TV Market In Transition: Succeeding In A Multiplatform World

by Bobby Tulsiani, January 20, 2009

With revenues stagnating in the US pay-TV, advertising, and DVD markets, the TV industry is turning to a host of new platforms to drive new growth. Forrester evaluated each of the emerging platforms — PC, mobile, set-top box (STB), and video on demand . . .

For Vendor Strategy Professionals

Hot Companies To Watch: Q3 Update

Profiles of Emerging Companies And Technology Trends That Tech Vendors Should Consider When Planning Strategy

by Chris Andrews, September 10, 2008

In this series, we highlight interesting new vendors and important technology trends. At Forrester, we've seen a strong interest in emerging technologies among our technology strategist clients as vendors seek to stay innovative and identify the "next . . .

For Infrastructure & Operations Professionals

Best Practices: Blazing Fast Web Site Infrastructure

Measure Often, Cache Smart, And Collaborate With App Dev On Performance Tuning

by James Staten, Mike Gualtieri, August 15, 2008

With most enterprises now conducting business on the Web, it has become more crucial than ever that the experience is rich and responsive. Often these two goals conflict. How do you ensure a robust, interactive experience without sacrificing page-loading . . .

For Infrastructure & Operations Professionals

Case Study: How Msnbc.com Is First In News

Vigilant Optimization Of Web Infrastructure Makes It Happen

by Mike Gualtieri, James Staten, August 15, 2008

Blazing Web site performance isn't purely a factor of Web page design. Msnbc.com, a leading online news site, said that the right infrastructure architecture can be the difference in beating its competitors to market with breaking news by as much as two . . .

For Consumer Product Strategy Professionals

How Video Will Take Over The World

What The Rise Of OmniVideo Means For Consumer Product Strategy Professionals

by James L. McQuivey, Ph.D., June 17, 2008

TV is already the world's most powerful medium, yet it is about to evolve into a form that will be even more powerful, something Forrester calls OmniVideo. OmniVideo includes today's TV content experiences and devices but goes far beyond these, creating . . .

For Customer Experience Professionals

Best And Worst Of Cross-Channel Design, 2008

Forrester Applies Its Cross-Channel Review Methodology To 16 Major Firms

by Adele Sage, June 13, 2008

Forrester applied its Cross-Channel Review methodology to the experiences at 16 firms — four of the largest airlines, banks, department stores, and MP3 player manufacturers. While Delta Airlines and United Airlines received the top overall scores, none . . .

For Customer Experience Professionals

Best And Worst Of B2C Site Design, 2008

Forrester Applies Its Web Site Review Methodology To 16 Major Firms

by Vidya L. Drego, June 13, 2008

Forrester applied its Web Site Review methodology to the site experiences at 16 firms — four each of the largest airlines, banks, department stores, and MP3 manufacturers. While Delta received the highest score, all 16 sites failed to pass our usability . . .

For Technology Product Management & Marketing Professionals

Inquiry Insights: Content Delivery Networks, Q4 2007

by Henry Dewing, January 18, 2008

Sites like YouTube, iTunes, and uefa.com (Union of European Football Associations) exploit the now-ready infrastructure to deliver rich experiences over the Internet, leading both consumers and enterprise employees to expect these experiences in all their . . .

For Consumer Product Strategy Professionals

Online Video Syndicator Hulu.com Overperforms At Beta Launch

by James L. McQuivey, Ph.D., October 29, 2007

Today Hulu.com, the NBC Universal and News Corp. online video joint venture, launched a private beta test that beats our expectations of what the company would achieve. It syndicates video, enables sharing, and does it all with top-notch content and a . . .

For Consumer Product Strategy Professionals

CacheLogic

by Ian Fogg, March 8, 2007

Limelight Networks Offers Low-Cost Rich Media Content Delivery

The Forrester Wave™ Vendor Summary, Q2 2006

by Brian Haven, June 9, 2006

Unlike most other vendors, Limelight Networks delivers a balanced mix of streaming and downloadable media. It focuses more of its effort on the core delivery of content and less on reporting and content management tools, relying on integration with third-party . . .

The Forrester Wave™: Rich Media Content Delivery, Q2 2006

Akamai Leads In Our Services Evaluation

by Brian Haven, June 9, 2006

Forrester evaluated leading rich media content delivery vendors across 70 criteria and found that Akamai Technologies' expansive network and media experience established it as a leader in the category. However, robust reporting and delivery management . . .

Nine Systems Leverages Other CDNs For Rich Media Content Delivery

The Forrester Wave™ Vendor Summary, Q2 2006

by Brian Haven, June 9, 2006

Nine Systems offers an impressive suite of tools for monetizing, managing, securing, and monitoring content. It also possesses special capabilities in supporting streaming of live events and is 100% focused on the media industry. Nine Systems leverages . . .

SAVVIS Brings A Large Web-Caching Network To Rich Media Content Delivery

The Forrester Wave™ Vendor Summary, Q2 2006

by Brian Haven, June 9, 2006

SAVVIS comes to the content delivery space with extensive experience in Web caching and recently added content delivery network (CDN) services through an acquisition of Cable & Wireless America. It has a large global infrastructure to leverage as . . .

Akamai Technologies Leads In Rich Media Content Delivery

The Forrester Wave™ Vendor Summary, Q2 2006

by Brian Haven, June 9, 2006

As one of the original content delivery networks (CDNs), Akamai Technologies possesses a broad infrastructure with global reach and a client list that includes Apple's iTunes Music Store, NBC, and Starz Entertainment Group's Vongo. Akamai lacks the tools . . .

Kontiki Offers A P2P Solution For Rich Media Content Delivery

The Forrester Wave™ Vendor Summary, Q2 2006

by Brian Haven, June 9, 2006

Kontiki offers an alternative solution to the traditional content delivery network (CDN) — a peer-to-peer (P2P) architecture — which is best suited for long-form downloadable content today. Kontiki offers strong reporting and content management capabilities . . .

VitalStream Excels In Streaming Services For Rich Media Content Delivery

The Forrester Wave™ Vendor Summary, Q2 2006

by Brian Haven, June 9, 2006

VitalStream provides a robust suite of content management tools for customized reports with deep granularity of data, and one of the longest running offerings of Flash video. While it boasts a large client base (Comcast, The Wall Street Journal Online, . . .

Warner Initiates The Swarm To P2P

Other Media Companies Will Find That Working With BitTorrent Makes Sense

by Brian Haven, May 10, 2006

Warner Bros. Entertainment has announced that it will make legal video content available for sale as downloads through the BitTorrent peer-to-peer (P2P) publishing platform — a platform known mostly for pirate content until now. By this summer, Warner . . .

Content Is The New Must-Have

by Brian Haven, January 9, 2006

Now that two-thirds of North American households are online and broadband has reached 31 million US households, value has begun to shift from the business of connecting pipelines and selling products to the market for content. Home networks and cheap . . .

Court Rules Against Grokster, Piracy Goes On

by Josh Bernoff, June 27, 2005

The US Supreme Court has ruled unanimously that entities that contribute to piracy — such as the Grokster file-sharing network — can be sued. Now, the lawsuits by content companies against these companies will proceed. But piracy will continue. Ultimately, . . .

For Infrastructure & Operations Professionals

Speedera Acquisition: A Smart Move For Akamai

Back To Square One In The Internet Application Acceleration Market

by Thomas Mendel, Ph.D., April 28, 2005

Akamai is acquiring Speedera, its closest rival in the core market for Internet application and content acceleration services. This move confirms Akamai as the dominant player in the space, with its share rising above two-thirds of the market, and puts . . .