For Vendor Strategy Professionals

Future Trends In The Enterprise Software Market

Is Hardware The Future Of Software?

by Jean-Pierre Garbani, March 9, 2009

Hardware, software, and people are the three basic ingredients of enterprise business technology. They provide the enterprise with an economic advantage through automated and improved business processes, increased employee productivity, and more accurate . . .

For Technology Product Management & Marketing Professionals

Emerging Energy Technologies Open Opportunities For The Technology Industry

And No, We're Not Talking Just About Green IT

by Tom Grant, Ph.D., January 20, 2009

The global drive to research and deploy new energy technologies creates major opportunities for technology companies. Information technology — from collaboration tools to custom-built research applications, from asset management tools to customer relationship . . .

For B2B Market Research Professionals

2008 IT Services: Consulting And Service Line Spending For North America Versus Europe  (290 KB PPT)

by Ellen Daley, October 1, 2008

European and North American firms reporting on their use of infrastructure outsourcing services, use of application management services and their plans to hire third-party consultant for various projects.

For Sourcing & Vendor Management Professionals

Resilient Applications Outsourcing Demand Will Constrain Buyers' Supplier Options

by Bill Martorelli, September 5, 2008

Despite the prospect of economic uncertainty, demand for applications outsourcing services is robust according to the results of Forrester's Enterprise IT Services Survey, North America And Europe, Q2 2008. Survey findings show that a considerable percentage . . .

For Sourcing & Vendor Management Professionals

Assessing Which Applications To Offshore

A Selection Framework

by Diego Lo Giudice, Stephanie Moore, February 1, 2008

Outsourcing application development and support offshore in a more strategic way is an increasingly important agenda item for IT organizations. Companies have come to realize that they can get more than just labor arbitrage from their outsourcing relationships. . . .

For Sourcing & Vendor Management Professionals

European Software Services Survey, 2006 To 2007

Enterprises Still Favor Custom App Development, But Change Is In The Wind

by Richard Peynot, March 20, 2007

Continued commoditization of business processes has driven enterprises to direct significant budget toward maintaining commercial packaged applications and outsourcing application development. However, Forrester's new annual software services survey finds . . .

Help Wanted: Government Looking For Applications Help

Government Continues To Turn To Outsourcers For Help With Custom Development And COTS Maintenance

by Alan E. Webber, September 19, 2006

Government agencies are more likely to engage with IT outsourcers for application development and packaged application support than firms in other industries, according to respondents from Forrester's Business Technographics® November 2005 North American . . .

Europe's Online Nearshore Software Development Offerings: Handle With Care

by Richard Peynot, March 20, 2006

European IT market watchers have begun to interpret the recent proliferation of "online" nearshore software developers from Central and Eastern Europe as a sign of a dynamic IT services industry in that region. These very small or single-person programming . . .

Pharma Takes Custom App Development Offshore

by Laura Ramos, March 8, 2006

While pharma companies currently send many of the same IT activities, like software maintenance and desk support, offshore as other industries, Forrester's Business Technographics data shows that within the next 12 months, drug firms plan to increase . . .

Identifying Service Providers' SOA Value

IT Services Firms Offer A Spectrum Of SOA Support And Solutions

by Andrew Parker, February 2, 2006

Recent Forrester research with a group of leading IT services firms showed continued strong momentum for SOA projects and services in the global enterprise IT market during the past 12 months. To capitalize on enterprise demand, all of the 10 firms we . . .

Firms' Software Outsourcing Plans For 2006

by Christine Ferrusi Ross, January 3, 2006

Forrester recently surveyed software and services decision-makers at North American firms to understand their plans for outsourcing software-related work in the next 12 months. We found that demand remains strong, and in 2006, clients will continue to . . .

EDS Closes Solution Centers

EDS Announces Closing Of 21 Application Development Centers

by Julie Giera, March 29, 2005

During a security analysts meeting in late February, EDS discussed plans to close 21 of its application development centers (also known as Solution Centers) by the end of 2006. Since that conference, EDS' statements have been misquoted and taken out of . . .

Is Offshore Development a Perennial Phenomenon for the European Market?

by Richard Peynot, July 18, 2003

The ongoing crisis in the IT services market and the high pressure put on prices are amplifying the offshore outsourcing trend. This is unlikely a temporary condition and should be a lasting and irreversible phenomenon.

Which Place for Offshore Development in Europe?

by Richard Peynot, July 10, 2003

Because the European IT services landscape is restructuring, companies need to balance the pros and cons of offshore outsourcing, and define the criteria for offshore supplier selection.

Developing Offshore Applications Outsourcing Criteria

by Stephanie Moore, May 2, 2003

The sky is the limit in terms of the types of work that can be done remotely. However, companies must understand their risk tolerances, internal skills portfolio, process maturity and remote programming experience.

Java Web Development Contractor Rates Continue to Decline

by Uttam Narsu, January 23, 2003

Development contractor rates are down across the board due to the oversupply of qualified developers relative to the demand. The current rate for a Java Web application developer is in the range of $75 to $100/hour based on experience.

How to Control Outsourced Application Development

by Richard Peynot, January 23, 2003

Companies should not accept being kept in the dark during the months of development. The contract with the systems integrator should include the description of the control process. Both client and supplier can benefit if they agree on best practices.

Insourced vs. Outsourced Application Development: Do Not Forget Knowledge Transfer Costs

by Richard Peynot, January 17, 2003

Selecting a systems integrator for its specific expertise and therefore reducing project cost should not overlook two important points in a global project budget: project management and knowledge transfer.

i-flex: The Best-Kept Secret in the Financial Services Professional Services Industry

by Stephanie Moore, December 3, 2001

Part of i-flex s value proposition is its ability to assemble prebuilt components, rather develop custom components for every engagement.

Standards for Software Development Warranty: Useful Yes, Available No

by Jost Hoppermann, November 29, 2001

When negotiating a purchase of commercially available software packages, companies should ensure that adequate language exists within licensing agreements to protect them from software that does not perform as advertised or indicated in the documentation

TCS: Founder of Professional Services Industry in India Encroaches on Top-Tier US Vendor Territory

by Stephanie Moore, November 21, 2001

Given its track record, client base, vertical skills, focus on full IT outsourcing and strategy service delivery, TCS is well on its way to becoming a top-tier global services firm, rather than just a top-tier Indian firm.

Covansys Continues Moving Up the Value Chain: Quality Processes and Training Pay Off

by Stephanie Moore, October 26, 2001

Indian firms have spent 10 years honing their software development and delivery processes these firms are now committed to moving up the value chain to effectively compete with large European and US service providers for more strategic business.

IT Worx a Strong Choice for Complex Application Development and Integration Projects

by Stephanie Moore, October 22, 2001

IT Worx excels not only at developing new applications or platforms, but also at connecting and integrating these applications to customers existing systems, legacy systems or business partner networks.

Lante Survives Dot Com Backlash and Helps Traditional Enterprises Find Their Way in Internet Economy

by Stephanie Moore, August 8, 2001

Former e-services consulting firms that pass the viability test and the external service provider evaluation criteria should be considered top candidates for application development and complex integration work.

Custom Apps Drive Apps And Services Changes

by Christine Ferrusi Ross, Charles Rutstein, Bobby Cameron, July 2, 2001

Firms' increasing use of apps as differentiators is renewing an interest in custom development services. But firms should manage outside help for made-to-order apps carefully, staying involved in the work while insisting on providers with balanced business . . .