For Infrastructure & Operations Professionals

Client Management Software Adoption Trends, 2009  (445 KB PPT)

by Benjamin Gray, November 17, 2009

This presentation analyzes client management software adoption trends across the North American and European enterprise and SMB market.

For Infrastructure & Operations Professionals

PC Power Management Suites Help Overcome Barriers To Maximize Financial Savings

Adoption And Key Features Of PC Power Management Suite Technology

by Doug Washburn, August 7, 2009

Interest in PC power management suites is on the rise as IT professionals look to overcome many of the common barriers while at the same time maximizing the financial and environmental savings. This technology — now offered by many of the existing client . . .

For Infrastructure & Operations Professionals

The State Of PC Power Management: 2009

Helping IT Pros Succeed At PC Power Management By Getting Up To Speed On Adoption, Methods, And Common Barriers

by Doug Washburn, July 28, 2009

As organizations look to reduce the financial costs and environmental impacts of operating IT, PC power management is proving to be an effective tactic. Although 43% are implementing PC power management and another 48% are considering it, current PC power . . .

For Infrastructure & Operations Professionals

Aligning The People And Process Of PC Power Management

Position The Right People And Process to Create Ownership And Minimize Risk

by Doug Washburn, July 28, 2009

Although the financial and environmental savings from PC power management are compelling, IT professionals must overcome concerns about disrupted user productivity or the lack of project ownership. Aligning the right people and process can help accomplish . . .

For Infrastructure & Operations Professionals

Case Study: Aspirus Lowers IT Costs By Consolidating Client Security And Management

Single-Sourcing Client Security And Management Eases Desktop Management

by Natalie Lambert, July 16, 2009

Companies are constantly challenged by the ever-increasing number of tools needed to ensure the security of their PCs. Aspirus, a Wisconsin-based healthcare provider, found that too many best-of-breed tools were being used to secure and manage its PC . . .

For Infrastructure & Operations Professionals

Bring Your Own PC Reinvents The Corporate PC: A Citrix Systems Case Study

by Natalie Lambert, July 8, 2009

Bring your own PC (BYOPC) programs are becoming increasingly popular for today's businesses. Why? Because they allow individuals to work from the device of their choice, which not only increases employee satisfaction but also lowers IT costs. Getting . . .

For Infrastructure & Operations Professionals

TechRadar™ For I&O Professionals: Green IT 1.0 Technologies, Q2 2009

Helping IT Ops Professionals Understand And Prioritize Green IT Hardware, Software, And Service Investments

by Doug Washburn, June 12, 2009

Green IT is on the rise. Even in the face of a weak economy, twice as many organizations expect to accelerate their green IT plans as expect to slow them down. Why is this? Green IT initiatives are financially motivated, exposing opportunities for cost . . .

For Infrastructure & Operations Professionals

Q&A: PC Encryption

by Natalie Lambert, April 20, 2009

The slew of privacy regulations and publicly disclosed data breaches moves PC encryption to a must-have enterprise IT solution. Why? Because organizations are looking for ways to avoid being the next CNN headline and forking over hundreds of thousands . . .

For Sourcing & Vendor Management Professionals

IT Infrastructure Market And Services Data  (222 KB PPT)

by Paul Roehrig, Ph.D., April 13, 2009

IT Infrastructure Market And Services Data.

For Infrastructure & Operations Professionals

PC Power Management Adoption, Barriers, And Methods, Q2 2009  (432 KB PPT)

by Doug Washburn, April 10, 2009

Data from the recent Q1 2009 PC Power Management Online Survey on the adoption, barriers to adoption, and methods used for PC power management.

For Infrastructure & Operations Professionals

Service Manager — Job Profile And Description  (28 KB XLS)

by Galen Schreck, April 1, 2009

Position overview: The service manager provides IT's face to the business, ensuring that customers receive value from IT.

For B2B Market Research Professionals

The State Of Emerging SMB Hardware Trends: 2008 To 2009

Business Data Services North America And Europe

by Frank E. Gillett, February 27, 2009

This report provides sample highlights of an extensive data set collected across North American and European enterprises via our Enterprise And SMB Hardware Survey, North America And Europe, Q3 2008. Hot topics include server virtualization, cloud computing, . . .

For B2B Market Research Professionals

The State Of Emerging Enterprise Hardware Trends: 2008 To 2009

Business Data Services North America And Europe

by Frank E. Gillett, February 27, 2009

This report provides sample highlights of an extensive data set collected across North American and European enterprises via our Enterprise And SMB Hardware Survey, North America And Europe, Q3 2008. Hot topics include server virtualization, green IT, . . .

For Infrastructure & Operations Professionals

How Much Money Are Your Idle PCs Wasting?

PC Power Management Best Practices And Software Can Save Millions

by Doug Washburn, December 5, 2008

Enterprise PCs are wasting money. Far too many organizations leave economic and environmental value on the table by not reducing PC-related energy costs. Unfortunately, common misconceptions — like alleged power surges when turning on PCs or the presumed . . .

For Security & Risk Professionals

Client Virtualization Improves Security Of The Corporate Desktop

Demystifying Client Virtualization

by Simon Yates, November 12, 2008

The traditional corporate desktop is quickly becoming a thing of the past, because it's difficult to manage, insecure, and inflexible. Thankfully, emerging client virtualization technologies have improved upon the traditional desktop in exactly these . . .

For Infrastructure & Operations Professionals

Calculating The Value Of PC Power Management  (171 KB XLS)

by Doug Washburn, Onica King, October 22, 2008

This calculator quantifies the energy, CO2 emissions, and cost savings of PC Power Management.

For Infrastructure & Operations Professionals

Demystifying Client Virtualization

Desktop And Application Virtualization Increase Security And Streamline Ops

by Natalie Lambert, April 9, 2008

To virtualize or not to virtualize? That is no longer the question. The new question that desktop managers should ask is, "What desktop environment strikes the balance between productive users and IT's need for increased manageability and security?" Emerging . . .

For Infrastructure & Operations Professionals

Topic Overview: IT Management Software

by Natalie Lambert, November 13, 2007

Today's organizations are trying to keep up with the continuous pace of technology change and growing business requirements. The importance of management technologies to monitor and manage the wide array of hardware and software systems deployed in the . . .

For Sourcing & Vendor Management Professionals

Smaller India-Based Infrastructure Providers Can Be The Right Size For The Right Clients

Unlocking Value With Second-Tier Offshore Firms

by Paul Roehrig, Ph.D., September 18, 2007

Although massive IT outsourcers like Atos Origin, ACS, CSC, IBM, and HP still take on the majority of infrastructure management work, and the growth of the India-based service providers has been well-documented, there are cases where bigger isn't better. . . .

For Sourcing & Vendor Management Professionals

T-Systems Shows A Smart Service Offering For Remote Infrastructure Management

The Forrester Wave™ Vendor Summary, Q3 2007

by Richard Peynot, Sonoko Takahashi, August 31, 2007

T-Systems is one of the largest European outsourcers, but it remains mainly focused on serving German clients for remote infrastructure management. The firm still has limited offshore capabilities, but it excels in service management and staff transfer. . . .

For Sourcing & Vendor Management Professionals

EDS Provides Solid Remote Infrastructure Management

The Forrester Wave™ Vendor Summary, Q3 2007

by Richard Peynot, Sonoko Takahashi, August 31, 2007

EDS's reputation for and experience with infrastructure management helps the firm position itself ahead of all other providers in the remote infrastructure management (RIM) market. EDS's strategy for RIM focuses on a utility-based model, derived from . . .

For Sourcing & Vendor Management Professionals

The Forrester Wave™: European Remote Infrastructure Management, Q3 2007

EDS, CSC, Capgemini, And IBM Global Services Lead The Group Of Providers

by Richard Peynot, Sonoko Takahashi, August 31, 2007

Forrester evaluated leading global, regional, and Indian vendors across 37 criteria with regard to their remote infrastructure management (RIM) services for European clients. The difference between global and regional vendors — once very significant . . .

For Sourcing & Vendor Management Professionals

BT Global Services Excels At The Network Part Of Remote Infrastructure Management

The Forrester Wave™ Vendor Summary, Q3 2007

by Richard Peynot, Sonoko Takahashi, August 31, 2007

With its telecom operator roots, BT Global Services has strong network capabilities. Its dense network of European centers allows the UK provider to operate and manage relationships in close proximity to the client. More offshore and transformation capabilities . . .

For Sourcing & Vendor Management Professionals

Getronics Is A Strong Performer In Remote Infrastructure Management

The Forrester Wave™ Vendor Summary, Q3 2007

by Richard Peynot, Sonoko Takahashi, August 31, 2007

Getronics is one of the largest European outsourcers, and it has now digested its acquisitions of RedSiren and PinkRoccade. Getronics continues to cultivate its proximity to clients but is extending its nearshore and offshore capabilities. More flexibility . . .

For Sourcing & Vendor Management Professionals

Atos Origin Is A Strong Performer In Remote Infrastructure Management

The Forrester Wave™ Vendor Summary, Q3 2007

by Richard Peynot, Sonoko Takahashi, August 31, 2007

With significant growth in remote infrastructure management (RIM) and a solid base in methodologies and tools, Atos Origin is building its experience and customer base in the European market. The next step in remaining competitive will be to invest in . . .