For Vendor Strategy Professionals

Enterprise Platform Trends, H1 2009: Bye-Bye Vista

by Ellen Daley, November 10, 2009

Forrester's six-month study of 75,453 enterprise users during H1 2009 reveals interesting insights into browser type, operating system, screen resolution, color depth, and Java and Flash adoption. These insights are especially useful for enterprise software . . .

For Customer Experience Professionals

How To Survive The Browser Wars

Top Considerations When Designing For Cross-Browser Interoperability

by Harley Manning, September 17, 2009

The browser wars have turned hot! How can companies deliver a high-quality Web experience in a world of proliferating platforms — without breaking the bank? The answer lies in best practices for effective cross-browser design and testing. By embracing . . .

For Consumer Product Strategy Professionals

Mobile Internet: Where Is Your Audience?

Assessing Browser Traffic To Support Good Technology Decisions

by Julie A. Ask, May 6, 2009

Mobile traffic pales in comparison with online traffic, but it is sizeable enough not to be ignored. Handset fragmentation both in the US and globally has stymied the delivery of excellent user experiences to date, resulting in less than 5% of US cell . . .

For Information & Knowledge Management Professionals

The Battle For The Browser In A Web-Based World

New Productivity Features And Multibrowser Use Benefit Information Workers

by Sheri McLeish, April 28, 2009

Microsoft's Internet Explorer still dominates the desktop browser market, but that popularity now faces new threats. Mozilla's Firefox continues to steadily creep up in enterprise adoption, Google has jumped in the game with Chrome, and Apple — no slouch . . .

For Vendor Strategy Professionals

Enterprise Platform Trends, H2 2008: Chrome Arrives And Vista Departs

by Thomas Mendel, Ph.D., March 16, 2009

Forrester's month-on-month study of 51,913 enterprise users in H2 2008 reveals interesting insights into browser type, operating system, screen resolution, color depth, and Java and Flash adoption. These insights are especially useful for enterprise software . . .

For Vendor Strategy Professionals

Enterprise Trends: Vista Is Rejected; Mozilla And Apple Make Small Gains

Enterprise Desktop And Browser Study, H2 2008

by Thomas Mendel, Ph.D., July 23, 2008

Forrester's month-on-month study of more than 50,000 enterprise users throughout H1 2008 reveals interesting insights into browser type, operating system, screen resolution, color depth, and Java and Flash adoption — and should prove especially useful . . .

For Vendor Strategy Professionals

Enterprise Desktop And Web 2.0/SaaS Platform Trends, 2007

by Thomas Mendel, Ph.D., March 27, 2008

Forrester's month-on-month study of more than 50,000 enterprise users throughout 2007 reveals interesting insights into browser type, operating system (OS), screen resolution, color depth, and Java and Flash adoption — essential reading for enterprise . . .

For Customer Experience Professionals

Improve Mobile Site Usability By Addressing Device And Browser Variability

by Vidya L. Drego, September 12, 2007

Experience on the mobile Web is poor. That's no surprise given the confusing landscape of technologies, devices, and browsers that mobile site designers need to support. Every year hundreds of devices flood the market with different browsers, display . . .

For Application Development & Program Management Professionals

Enterprise Browser And Desktop Trends, Q4 2006 And Q1 2007

by Thomas Mendel, Ph.D., August 7, 2007

Building applications and Web experiences for an enterprise audience can be a different game than developing them for the general consumer. Forrester's month-on-month study of more than 50,000 enterprise users reveals some interesting insights into browser . . .

For Security & Risk Professionals

Man-In-The-Browser: Emerging Attacks Exploit Browser Vulnerabilities

by Chenxi Wang, Ph.D., April 17, 2007

A new form of man-in-the-middle attack, called "man-in-the-browser," has surfaced. These attacks can bypass current browser security mechanisms to read, insert, and modify transaction data. Although actual attacks are rare, the technology for launching . . .

Enterprise Browser And Desktop Trends, Q3 2006

by Reedwan Iqbal, Thomas Mendel, Ph.D., October 24, 2006

Building applications and experiences for enterprises can be a whole different game to developing them for the general populace. Forrester's month-on-month study of more than 50,000 enterprise users reveals some interesting insights into browser type, . . .

Internet Explorer 7: Just Do It

by Natalie Lambert, Colin Teubner, October 12, 2006

Microsoft expects to release Internet Explorer 7 (IE7) by the end of 2006. So, what should IT support staff do? IT operations professionals should thoroughly test their line-of-business (LOB) applications on IE7 before deploying the browser to end users. . . .

Who Does Ajax Exclude?

by Carl Zetie, May 8, 2006

The power and widespread potential portability of Ajax make it a tempting direction for many IT shops, but adopters need to be aware that despite its versatility, it is not a universal solution. While as many as 93% of browsers among the general population . . .

Who's Changed Web Browsers, And Why?

And What Keeps The Majority Of Web Users Loyal To Their Browsers?

by Nate L. Root, February 21, 2006

Microsoft's Internet Explorer (IE) has been the king of the Web browser world since the original Netscape gave up the ghost, but alternative browsers — led by Netscape heir Firefox — have tempted some users to switch during the past year. The main reasons . . .

Greasemonkey Primes Firefox For Embarrassment

by Nate L. Root, April 11, 2005

Eager Web users downloaded Firefox more than 25 million times in the 100 days following its public release — and they did it without waiting for IT or anyone else to tell them to. So it's safe to assume many of these self-directed go-getters are going . . .

For Information & Knowledge Management Professionals

What Corporate Buyers Need To Know About Firefox 1.0

by Nate L. Root, Connie Moore, March 8, 2005

Firefox 1.0, the heir to the Mozilla and Netscape thrones, has dazzled the media and captured the hearts of users pining for a real, usable alternative to Internet Explorer. Behind the hype, the new browser actually does provide some tangible benefits . . .

Web Users Toss Their Cookies

Spyware Removal Apps Doom Third-Party Cookies As A Tracking Mechanism

by Bob Chatham, December 9, 2004

Most users take advantage of automated PC housekeeping chores like security and antivirus updates. Now, nearly half of North Americans own spyware removal software and regularly remove the cookies that analytics vendors rely on. Vendors and users both . . .

For Information & Knowledge Management Professionals

How To Decide Which Browsers To Support

by Moira Dorsey, June 25, 2004

Site managers should set analytics tools to gather data from their sites' visitors and optimize designs to support browsers used by the majority of their users. When that data isn't available, firms should look at browser adoption trends for the online . . .

Informing Users of Browser Requirements

by Ron Rogowski, January 5, 2004

The only time sites should require browser upgrades is when there is a clear and understandable benefit to users.

For Information & Knowledge Management Professionals

Microsoft/AOL Settlement: Netscape Will Have a Decreasing Role

by Ken Smiley, June 10, 2003

Organizations that have Netscape deployed to Windows-based desktops or servers should make immediate plans for a migration to IE. Netscape, will, however, continue to play a small role in organizations that require a browser for Unix systems.

Web Browser Functionality: Only Users Should Modify It, Not Web Designers

by Nicolas Buerki, March 18, 2003

The best practice for Web sites is not to change any settings of user preferences and to comply with the established visitor expectations. But if a Web team has decided to change the users' preference, there are specific compromises that can be made.

For Information & Knowledge Management Professionals

Netscape 3 Percent Market Share a Cause for Concern

by Ken Smiley, August 30, 2002

Organizations cannot ignore the activities of AOL in the browser market despite the existing low market share numbers and should continue to monitor for any uptake in the Netscape browser after AOL releases its new client later this year.

SSL Spoof Will Require a Browser Upgrade

by Ken Smiley, Jan Sundgren, August 16, 2002

Internet Explorer (5, 5.5 and 6), Konqueror and Opera do not adequately validate SSL certificates, since they do not check the domain of so-called intermediate certificates. This flaw compromises the authentication function of SSL certificates.

Delivering Reports in Browsers Outside the Enterprise Presents Many Limitations

by Philip Russom, August 15, 2002

When users outside the enterprise are also outside its control, many will have old browsers that cannot support state-of-the-art reports. Hence, you must design reports that rely on older technologies that work well in older browsers.

For Information & Knowledge Management Professionals

How to Justify Interim Browser Upgrades

by Ken Smiley, April 24, 2002

Organizations that face significant security concerns or can derive tangible benefits, such as the ability to deploy new browser-based applications to the desktop, may be prime candidates for interim browser upgrades.