For Information & Knowledge Management Professionals

Single Employee Portal Vision Escapes Many Companies

by Matthew Brown, April 2, 2007

Despite significant investment and 10 years of building employee portals, most large enterprises have failed to realize the vision of a single, unified portal for employees. We recently polled 25 large companies to see if their flame was still burning . . .

For Information & Knowledge Management Professionals

Training Is A Valued Employee Portal Component

Analysis From Employee Benefit News/Forrester Research 2006 Benefits Decisions' Impact Study

by Claire Schooley, December 26, 2006

Although face-to-face training approaches still dominate all business verticals, the use of technology for various forms of online training continues to grow. Forrester recently completed its Employee Benefit News/Forrester Research 2006 Benefits Decisions' . . .

For Business Process & Applications Professionals

Kronos Is A Strong Performer In HR Management Systems For The US Midmarket

The Forrester Wave™ Vendor Summary, Q3 2006

by Paul D. Hamerman, September 28, 2006

Kronos offers a good human resource management systems (HRMS) product that is aligned with its market-leading time and labor solution. The product is well-suited for medium-size US companies via a licensed, on-premise deployment model, and Kronos has . . .

For Business Process & Applications Professionals

Oracle PeopleSoft Remains A Leader In HR Management Systems For Multinational Enterprises

The Forrester Wave™ Vendor Summary, Q3 2006

by Paul D. Hamerman, September 28, 2006

Oracle's PeopleSoft Enterprise Human Capital Management (Enterprise HCM) product has been and continues to be a leading human resource management systems (HRMS) platform for large companies. Oracle has not devoted a great deal of sales and marketing effort . . .

For Business Process & Applications Professionals

ADP Provides Strong US HR Management System Capabilities Via An Outsourced Approach

The Forrester Wave™ Vendor Summary, Q3 2006

by Paul D. Hamerman, September 28, 2006

Automatic Data Processing (ADP), the payroll processing giant, has continued to improve its Enterprise HR product capabilities while achieving seamless integration with its business process outsourcing services. ADP is well-positioned to benefit from . . .

For Business Process & Applications Professionals

Infor Global Solutions Is Investing In Its Future In HR Management Systems

The Forrester Wave™ Vendor Summary, Q3 2006

by Paul D. Hamerman, September 28, 2006

Infor Global Solution's human capital management (HCM) solution was rated as a Strong Performer in both the multinational enterprise and US midmarket versions of the human resource management systems (HRMS) Forrester Wave. Via the recent SSA Global acquisition, . . .

For Business Process & Applications Professionals

Employease Excels As A Pure-Play SaaS Provider In HR Management Systems

The Forrester Wave™ Vendor Summary, Q3 2006

by Paul D. Hamerman, September 28, 2006

In our human resource management systems (HRMS) evaluation, Forrester found Employease to have an innovative offering that is delivered by a software-as-a-service (SaaS) model. The Employease Network solution should appeal to medium-size US companies . . .

For Business Process & Applications Professionals

Sage Software Is A Leading HR Management Systems Choice For SMBs

The Forrester Wave™ Vendor Summary, Q3 2006

by Paul D. Hamerman, September 28, 2006

Although rated as a Strong Performer in our overall US midmarket evaluation, Sage Software's Abra HR management system (HRMS) product clearly leads as the on-premise HR solution of choice for the small and medium-size business (SMB) company segment (businesses . . .

For Business Process & Applications Professionals

Lawson Is Tackling New Frontiers In HR Management Systems

The Forrester Wave™ Vendor Summary, Q3 2006

by Paul D. Hamerman, September 28, 2006

The Lawson Human Capital Management (HCM) Suite offers deep and scalable functionality in core HR transactional processes, including payroll, and an expanding strategic process capability. The solution is a good choice for companies in North America with . . .

For Business Process & Applications Professionals

Oracle E-Business Suite Is A Leader In HR Management Systems For Multinational Enterprises

The Forrester Wave™ Vendor Summary, Q3 2006

by Paul D. Hamerman, September 28, 2006

Oracle's E-Business Suite (EBS) HR management system (HRMS) has steadily improved over the past several years to attain a position as a Leader among enterprise-class HRMS products. The EBS HRMS product has robust functionality in the core transactional . . .

For Business Process & Applications Professionals

Ceridian Offers A Portfolio Approach For HR Management Systems

The Forrester Wave™ Vendor Summary, Q3 2006

by Paul D. Hamerman, September 28, 2006

Ceridian, a front-runner in outsourced payroll and HR services, has a good collection of HR applications delivered via a hosted subscription model. Ceridian offers a strong recruitment capability, time and labor, HR/payroll, self-service, and a leading . . .

Employers Want Benefits Portals To Deliver ROI

by Laura Ramos, Bradford J. Holmes, November 7, 2005

While employers of differing sizes vary in their interest in employee benefits portals, they all have the same expectations out of them: Portals need to show savings and value. Early experiences have left employers justifiably skeptical of portal vendors' . . .

For Information & Knowledge Management Professionals

Most Employee Portals Don't Need Personalization

by Nate L. Root, February 22, 2005

Modern portal server software gives developers two different methods of tailoring site content to meet individual users' needs: personalization and customization. Both features have enjoyed success on consumer-facing eCommerce sites, so buyers often assume . . .

For Business Process & Applications Professionals

Creating The Online Employee Experience

Taking Employee Self-Service To A New Level

by Paul D. Hamerman, October 4, 2004

Most companies have implemented at least a basic capability for Web-based employee self-service by now, and there has been steady growth in the breadth and sophistication of these applications. Best practices have emerged in some companies where the scope . . .

Benefits Portals Don't Deliver On Their Potential

by Bradford J. Holmes, March 15, 2004

As healthcare premiums continue to climb, HR and benefits managers have latched onto employee benefits portals to reinforce employees' accountability for their health choices — and ultimately control costs. Is the benefit portal strategy working? Forrester's . . .

For Business Process & Applications Professionals

B2E Deployment Is Expanding Rapidly to Embrace Strategic and Manager Applications

by Paul D. Hamerman, January 2, 2004

B2E will continue to grow through 2008, as organizations look to combine a broader array of employee-facing applications and services under a comprehensive employee portal.

For Business Process & Applications Professionals

Dealing with B2E Deployment Challenges to Enhance Utilization and ROI

by Paul D. Hamerman, December 11, 2003

Companies often invest significant resources in delivering B2E applications, only to find that the applications are ignored, criticized or sparsely used. Pro-active measures are needed to make the implementation successful and enhance ROI.

For Business Process & Applications Professionals

IT Trends 2003, Midyear Update: Employee Relationship Management

by Paul D. Hamerman, May 22, 2003

Companies deploying advanced ERM application environments are realizing significant cost savings while enhancing employee loyalty and productivity.

Considerations for Internet Access to B2E Portals

by Jonathan Penn, May 1, 2003

Most companies don't make their B2E portals available over the Internet, but the trend is toward greater exposure. In expanding the accessibility of the B2E portal, organizations should strengthen the authentication process with password quality controls.

For Business Process & Applications Professionals

Microsoft Business Solutions Nears Release of Portal Front End to Applications

by Paul D. Hamerman, April 2, 2003

Business Portal provides a browser wrapper for its Windows-based applications and includes employee and manager self-service capabilities that have been previously lacking in the MBS human resources applications.

What Employers Expect From Benefits Portals

by Bradford J. Holmes, Eric G. Brown, Esther H. Yuen, January 31, 2003

By 2004, nearly half of all employers will offer an employee benefits portal. HR executives know what they want - more employee accountability, lower costs, and improved benefits access - but they are divided about how to achieve their goals.

For Business Process & Applications Professionals

Organization Charting Tools Enhance B2E Delivery Strategies

by Paul D. Hamerman, December 10, 2002

Organizational hierarchy information is a useful component of intranet B2E and employee directory strategies, allowing an intuitive navigation structure for obtaining employee information.

For Business Process & Applications Professionals

Survey Data Shows Clear ROI for Human Resources Self-Service

by Paul D. Hamerman, November 27, 2002

Organizations investing in B2E applications in the context of HR and administrative processes can realistically expect average reductions in process costs of 50 percent and a payback period of three years.

For Business Process & Applications Professionals

Key IT Issues and Challenges for Banks: B2E Applications

by Paul D. Hamerman, October 28, 2002

Banks should increase investments in employee-facing technology, not only to improve internal process efficiency, but also to enhance employee communications, loyalty and productivity.

For Business Process & Applications Professionals

Sticky ERM Environments Enhance ROI

by Paul D. Hamerman, September 26, 2002

Delivering high levels of ROI from an employee relationship management environment requires the incorporation of "sticky" content and applications that employees will want to use at least on a daily basis.