For Vendor Strategy Professionals

Inquiry Insights: BSS/OSS For Communications Service Providers, Q2 2009

by Michele Pelino, June 10, 2009

Forrester receives thousands of inquiries each year on a variety of topics that provide insight into the key issues and challenges facing our clients. Analysis of inquiries related to the business and operational support systems (BSS/OSS) issues facing . . .

For Vendor Strategy Professionals

TCS Pushes On NGOSS To Drive Telecom-Sector Growth

SWOT Analysis: TCS, Q2 2008

by Pascal Matzke, Daniel Krauss, August 12, 2008

Over the past two years, Tata Consultancy Services (TCS) has significantly expanded its footprint with telecom service providers, thanks to its strong focus on and expertise in next-generation operational supporting systems (NGOSS). The company has made . . .

For Vendor Strategy Professionals

IBM Is Poised To Attack The NGOSS Market

SWOT Analysis: IBM, Q1 2008

by Michele Pelino, March 28, 2008

As communications service providers begin to implement next-generation operational support system solutions (NGOSS) to enable the efficient provisioning, deployment, and implementation of new types of multimedia services, they will increasingly demand . . .

For Vendor Strategy Professionals

Amdocs Is Positioned For Success In The NGOSS World

SWOT Analysis: Amdocs, Q4 2007

by Michele Pelino, January 22, 2008

Amdocs has extensive experience assisting tier one communication service providers worldwide with BSS/OSS solution implementations, and the company is positioned for continued success in the emerging next-generation operational support system (NGOSS) . . .

For Vendor Strategy Professionals

Wipro Has The Potential To Become A Market Leader For NGOSS

SWOT Analysis: Wipro, Q4 2007

by Pascal Matzke, December 24, 2007

Wipro has the potential to establish itself as a leading player in the market for next-generation operational supporting systems (NGOSS). The company provides a true end-to-end portfolio of NGOSS-related services and solutions and differentiates them . . .

For Vendor Strategy Professionals

The NGOSS World Is HP's Oyster

SWOT Analysis: HP, Q4 2007

by Thomas Mendel, Ph.D., December 12, 2007

As telecom service providers are starting to implement next-generation operational supporting systems (NGOSS), the market for NGOSS solutions and services will experience significant growth in the coming years. HP is already a key player in this market . . .

For Vendor Strategy Professionals

Oracle Is Well Prepared To Address NGOSS Opportunities

SWOT Analysis: Oracle Q4 2007

by Michele Pelino, December 12, 2007

Many telecom operators are beginning to implement next-generation operational support system solutions (NGOSS) to enable more efficient provisioning, deployment, and billing of communications services, and they are looking to vendors like Oracle for assistance. . . .

For Technology Product Management & Marketing Professionals

Inquiry Insights: BSS/OSS For Communications Service Providers, Q3 2007

by Michele Pelino, October 5, 2007

As communications service providers transition their networks to address emerging customer requirements for new types of multimedia services and applications, there is a lot of uncertainty regarding the impact of these new network and service requirements . . .

For Sourcing & Vendor Management Professionals

Service Activation Market Heats Up

Vendor Acquisitions Change The OSS Landscape

by Michele Pelino, December 18, 2006

Service activation solutions configure and provide visibility into network elements and devices that support voice, video, or data services deployed by communications service providers. Oracle's recent $219.2 million cash offer for MetaSolv Software and . . .

A Holistic Approach Required to Survive the Ongoing Battle Against Telecommunication Fraud

by Alice Salpeter, July 8, 2003

For successful fraud prevention, tight cooperation between all the CSP's divisions (including network, IT security, business and operations support systems (BOSS), customer service, sales and marketing divisions) is mandatory.

For Infrastructure & Operations Professionals

MetaSolv Is Weathering the OSS Storm Better Than Its Competitors

by Thomas Mendel, Ph.D., August 26, 2002

MetaSolv has managed the integration of Nortel's business well and now looks likely to be one of the few viable long-term players in the operation support system (OSS) market.

For Application Development & Program Management Professionals

New Perspective on OSS Platform Integration Technology

by Thomas Mendel, Ph.D., Bernt Ostergaard, Will Cappelli, Alice Salpeter, January 30, 2002

Giga clients with significant integration tasks should view first-generation BPM products, which primarily address telcos’ needs for massively scalable (carrier class) solutions, something that plagues present-generation application integrators.