For B2B Market Research Professionals

The State Of Enterprise IT Services: 2009

Business Data Services North America And Europe

by Pascal Matzke, John C. McCarthy, November 6, 2009

As the global economic downturn continues to put pressure on IT budgets, companies are taking a variety of measures to get more value for the money spent on IT services. But unlike the last recession in 2001 to 2002, when outsourcing and offshoring benefitted . . .

For Application Development & Program Management Professionals

Market Overview: PLM Deployment Support

New Offerings From Vendors And Service Providers Lower Implementation Hurdles

by Roy C. Wildeman, October 21, 2009

As companies pursue a more ambitious agenda for product life-cycle management (PLM), the complexity of their application deployments is on the rise, creating a host of new integration, data migration, and customization challenges for application development . . .

For Vendor Strategy Professionals

Market Momentum: Enterprise Mobility Year In Review

Analysis Of Mobility Press Announcements Identify Key Vendor Opportunities

by Michele Pelino, October 7, 2009

An analysis of publicly available enterprise mobility announcements between mid-2008 through mid-2009 highlight opportunities for vendors in the mobility ecosystem, including device manufacturers, network operators, application developers, systems integrators, . . .

For Vendor Strategy Professionals

Market Update: European Systems Integrators Up Their Investments In Green IT Services

by Christopher Mines, September 14, 2009

European systems integrators (SIs) Getronics, Orange Business Services, and Siemens IT Solutions and Services are stepping up their efforts to build consulting and implementation practices helping clients plan and implement green IT programs. These investments . . .

For Vendor Strategy Professionals

The Tier One Middleware Vendors

A SWOT Analysis Of The Leading Business Process Platform Vendors: IBM, Microsoft, Oracle, And SAP

by Stefan Ried, Ph.D., September 4, 2009

The four largest traditional software vendors — IBM, Microsoft, Oracle, and SAP — compete around business process platform software. This broader software segment covers all the components that independent software vendors (ISVs) need to create a packaged . . .

For Infrastructure & Operations Professionals

Q&A: The Value Of TEM Solutions In A Recession

Telecom Expense Management Cuts Costs In Challenging Economic Times

by Phil Sayer, August 28, 2009

Telecom expense management (TEM) solutions aren't new, but with IT budgets and headcount under the microscope they are getting more attention as organizations look for quick wins and to gain greater visibility and control over costs. With telecom expenses . . .

For Vendor Strategy Professionals

Understanding Today's Demand For IT Services

Project Work Is Down But Has Growth Potential; IT Outsourcing Is Just Weak

by Tim Sheedy, Andrew Bartels, August 11, 2009

The IT services market is behaving peculiarly in this tech downturn. While project-based IT consulting and systems integration work is now falling, it: 1) held up remarkably well until Q4 2008; 2) is down less than other categories of IT spending; and . . .

For B2B Market Research Professionals

IT Services: Banking And Insurance Services Budget Data  (542 KB PPT)

by Ellen Carney, August 6, 2009

A data chart on IT services banking and insurance budget data.

For B2B Market Research Professionals

IT Services: Banking And Insurance Service Provider Selection And Satisfaction Data  (546 KB PPT)

by Ellen Carney, August 6, 2009

Data chart on IT services banking and insurance service provider selection and satisfaction data.

For Vendor Strategy Professionals

Platform-As-A-Service Market Sizing

A New $15-Billion-Plus Market Awaits Vendors

by Stefan Ried, Ph.D., July 13, 2009

The increasing adoption of software-as-a-service (SaaS) across the world requires software vendors to look for a more efficient way of deploying business applications on multitenant platforms. Because independent software vendors (ISVs) are starting to . . .

For Vendor Strategy Professionals

SWOT: The Evolution Of IT Service Providers To Business Technology Competitors

The Business Technology Offerings Of Accenture, Capgemini, Cognizant, And IBM

by Chris Andrews, June 22, 2009

The market for traditional IT services will change dramatically over the next five years as more vendors realize the benefits of aligning their technology solutions with the needs of business customers. Unlike other technology trends that come and go, . . .

For CIOs

Australian And New Zealand CIO Priorities In 2009

Managing The Balance Between Cost Cutting And Business Priorities

by Tim Sheedy, June 2, 2009

With IT departments really feeling the pinch in 2009, there is considerable pressure on CIOs to make a concerted effort to cut costs while at the same time delivering the essential capabilities that the business requires. From January to March 2009, Forrester . . .

For Sourcing & Vendor Management Professionals

Industry Knowledge And Company Familiarity Are Key To Selecting SOA Systems Integrators

by Tim Sheedy, May 22, 2009

Many IT projects these days require service-oriented architecture (SOA) skills — however, SOA is one area where internal skills can be very thin on the ground. Therefore, it is often necessary to find a partner with SOA skills to ensure that the project . . .

For Sourcing & Vendor Management Professionals

The Forrester Wave™: EMEA SOA Systems Integrators, Q2 2009

IBM, CSC, And Wipro Lead, With THBS And Accenture Close Behind

by Tim Sheedy, May 8, 2009

In Forrester's 62-criteria evaluation of EMEA service-oriented architecture (SOA) systems integrators, we found that IBM Global Services (IBM), CSC, and Wipro lead the pack because of their broad and deep SOA experience and the quality of their reference . . .

For Sourcing & Vendor Management Professionals

The Forrester Wave™: North American SOA Systems Integrators, Q2 2009

IBM And Infosys Lead The Pack, With Wipro Close Behind

by Tim Sheedy, May 5, 2009

In Forrester's 62-criteria evaluation of North American service-oriented architecture (SOA) systems integrators, we found that IBM Global Services (IBM) and Infosys led the pack because of their broad and deep SOA experience. Accenture, Deloitte, Wipro, . . .

For Vendor Strategy Professionals

Accenture Provides Truly Integrated M&A Services, Backed By Strong Industry Expertise

M&A Services SWOT Analysis: Accenture, Q2 2009

by Daniel Krauss, April 27, 2009

Accenture's mergers and acquisitions (M&A) services portfolio represents a core element of its offerings and is provided through a truly integrated and global go-to-market strategy. Thanks to its deep business expertise as well as its strong and trusted . . .

For Vendor Strategy Professionals

IBM Offers A Broad M&A Services Portfolio With Strong Integration Capabilities

M&A Services SWOT Analysis: IBM Global Business Services, Q2 2009

by Daniel Krauss, Pascal Matzke, April 27, 2009

IBM Global Business Services (IBM GBS) provides a broad mergers and acquisitions (M&A) services portfolio, which is also fueled by IBM's ample M&A knowledge and business expertise. The company benefits not only from its strong brand and global . . .

For Vendor Strategy Professionals

Siemens IT Solutions And Services Evolves A Strong IT-Based M&A Services Proposition

M&A Services SWOT Analysis: Siemens IT Solutions And Services, Q2 2009

by Daniel Krauss, Pascal Matzke, April 27, 2009

Siemens IT Solutions and Services (SIS) has made significant efforts to build out its mergers and acquisitions (M&A) services portfolio over the past two years, with a strong focus on the IT requirements of clients during the course of transactions. . . .

For Vendor Strategy Professionals

Deloitte Offers A Strong Globally Integrated Services Portfolio For Complex M&A

M&A Services SWOT Analysis: Deloitte, Q2 2009

by Daniel Krauss, April 27, 2009

Deloitte provides a highly compelling mergers and acquisitions (M&A) services proposition through its broad portfolio and deep business expertise, which are underpinned by a highly consistent and integrated go-to-market strategy. Deloitte primarily . . .

For Marketing Leadership Professionals

Understanding The Marketing And IT Relationship

by Suresh Vittal, Jennifer Joseph McGann, March 31, 2009

Forrester surveyed 224 direct marketers to understand how relations with internal and external partners affect technology adoption. Across the board, marketers recognize the need to improve customer information systems and measurement technologies in . . .

For Sourcing & Vendor Management Professionals

Don't Let Resourcing Issues Delay Your 2009 Projects

by Tim Sheedy, January 14, 2009

As enterprise appetite for IT project work slows down, systems integrators and IT consultants are trimming staff and reining in growth plans to ensure continued profitability. This might affect their ability to meet requirements for your project work . . .

For Sourcing & Vendor Management Professionals

Satyam's Diversification Failure

Management And Governance Miscues Could Have Long-Term Impact

by Stephanie Moore, Sudin Apte, John C. McCarthy, December 30, 2008

Earlier in December, Satyam's management team made a major miscalculation that will likely haunt the company for years. The firm announced — and then quickly canceled after a shareholder revolt — plans to diversify its business and acquire 100% and 51% . . .

For Business Process & Applications Professionals

Current State Of BI Adoption In Enterprises: Plenty Of Room For Growth And Improvement   (425 KB PPT)

by Boris Evelson, December 18, 2008

Current State Of BI Adoption In Enterprises: Plenty Of Room For Growth And Improvement

For Sourcing & Vendor Management Professionals

European SAP Implementation Providers Are Top Contenders For European Engagements

by Euan Davis, Stephanie Moore, November 26, 2008

Recently, SAP has changed and broadened its product offerings while expanding its relevance to new industries and new buyers. This evolution has fostered increased buyer demand for SAP implementation skills and requirements for more specialized implementation . . .

For Sourcing & Vendor Management Professionals

Health Check For The Software Industry: Software Market Momentum, H1 2008

Is The Financial Crisis The Dawn Of A Technology Depression?

by Stefan Ried, Ph.D., November 20, 2008

The financial crisis is hitting industries across the globe. As a result, the financial industry and other affected industries will clearly spend less on software licenses in 2009 in most regions. But, is this a technology depression comparable with the . . .