For CIOs

CIOs: Develop A Technology Watch List

The Top 15 Technology Trends To Watch

by Sharyn Leaver, November 13, 2009

As IT executives set out their strategies and plan for 2010 and beyond, they must determine what the top technology trends are for their business and gauge IT's ability to support the next phase of technology innovation and growth. To help, Forrester . . .

For Technology Product Management & Marketing Professionals

Gen Y Won't Change Workplace Collaboration; Better Integrated Tools Will

Demystifying The Myth Of A Gen-Y-Led Workplace Revolution

by TJ Keitt, October 28, 2009

Gen Yers in the US workforce, those between the ages of 18 and 29, are a confounding phenomenon. Some employers see their self-assured, authority-wary ways as a detriment to business while others see their tech-savvy as a harbinger of a new collaborative . . .

For Enterprise Architecture Professionals

The Top 15 Technology Trends EA Should Watch

by Alex Cullen, October 6, 2009

IT organizations need to inform their annual and longer-term plans with an understanding of how changes in technology will enable business outcomes. EA groups are the logical leaders for this effort. Forrester has identified 15 technologies with the greatest . . .

For Vendor Strategy Professionals

Making The SaaS And Collaboration Marriage Work

A Framework For Collaboration SaaS Vendors To Capitalize On The Channel

by TJ Keitt, August 31, 2009

Finding collaboration and Web 2.0 technologies to facilitate collaboration between employees and partners is a top business priority. How technology enters businesses is changing as business leaders and individual workers are demanding more say in choosing . . .

For Information & Knowledge Management Professionals

The Forrester Wave™: Collaboration Platforms, Q3 2009

Microsoft And IBM Lotus Lead; Novell Challenges

by Rob Koplowitz, August 6, 2009

In Forrester's 66-criteria evaluation of collaboration platform vendors, we found that Microsoft and IBM Lotus led the pack based on the breadth of functionality in their offerings. Novell edged into the Leaders' quadrant with its Teaming product. MindTouch, . . .

For Vendor Strategy Professionals

Staying Ahead Of SharePoint

How Enterprise 2.0 Vendors Can Remain Viable In 2010 And Beyond

by G. Oliver Young, July 27, 2009

The enterprise 2.0 market — the use of Web 2.0 software for employee productivity and collaboration — has been moving along at a healthy clip for the past few years, allowing specialist enterprise 2.0 software companies to roll up customers and revenue. . . .

For CIOs

Enterprise Software Budgets And Initiatives

Consolidation, Modernization, And Collaboration Are Top Software Priorities

by Sharyn Leaver, July 10, 2009

Budgeting and planning season is right around the corner, and an armful of new and unproven technologies and software initiatives promise to change the way IT conducts its business. IT organizations are wondering what to consider and what to let pass . . .

For Information & Knowledge Management Professionals

Oracle WebCenter Jumps Into The Information Workplace Fray

Oracle Will Leverage Its Applications Position To Become A Player

by Rob Koplowitz, Matthew Brown, July 7, 2009

For organizations with strong strategic ties to Oracle for business applications, content, and business intelligence, the Oracle WebCenter product suite has emerged as a contender in an Information Workplace market previously dominated by IBM and Microsoft. . . .

For B2B Market Research Professionals

Demand Insights: The SMB Software Market

Where Small And Medium-Size Businesses Are Investing

by Tim Harmon, June 15, 2009

Small and medium-size businesses' (SMBs') software priorities, investment levels, vendor relationships, buying processes, and use of IT differ significantly from large enterprises'. Technology marketers must hone their product portfolios and go-to-market . . .

For B2B Market Research Professionals

The State Of SMB Software: 2009

Business Data Services North America And Europe

by Heidi Lo, R "Ray" Wang, Jean-Pierre Garbani, June 5, 2009

This document gives highlights of an extensive data set collected across North American and European small and medium-size businesses (SMBs) via our Enterprise And SMB Software Survey, North America And Europe, Q4 2008. Hot software topics covered include . . .

For B2B Market Research Professionals

The State Of Enterprise Software: 2009

Business Data Services North America And Europe

by Heidi Lo, R "Ray" Wang, Jean-Pierre Garbani, June 5, 2009

This document gives highlights of an extensive data set collected across North American and European enterprises via our Enterprise And SMB Software Survey, North America And Europe, Q4 2008. Hot software topics covered include software-as-a-service (SaaS), . . .

For B2B Market Research Professionals

Demand Insights: The Global Collaboration Market Is Flat

Universal Business Needs Make Collaboration Tools Important Globally

by TJ Keitt, May 19, 2009

Universal business concerns about keeping employees and partners on the same page and productive in an increasingly stratified business environment have business leaders around the world scrambling for solutions. Recognizing this need, vendors have emerged . . .

For Information & Knowledge Management Professionals

LotusLive Drives Knowledge Continuity For Cross-Organizational Collaboration

by Rob Koplowitz, April 30, 2009

Investment in collaboration software within the enterprise continues to grow. Many knowledge workers can now chose from a rich array of tools to connect with and share information and expertise with co-workers. However, the same is rarely true when collaborating . . .

For Vendor Strategy Professionals

Technology Populism Shapes The Collaboration Vendor Landscape

A Bottom-Up And Top-Down Selling Approach Is Required

by TJ Keitt, April 28, 2009

The transition from IT to business technology (BT), technology populism, and the down economy are changing businesses and the collaboration vendors that serve them. The door has opened to new vendors that appeal to the less technically savvy users in . . .

For Information & Knowledge Management Professionals

Microsoft Leads A Hot 2009 Collaboration Market While Oracle Makes Its Move  (394 KB PPT)

by Rob Koplowitz, April 10, 2009

This data chart, based on data from Forrester's Enterprise And SMB Software Survey, North America And Europe, Q4 2008, analyzes the trends in collaboration software purchasing for 2009 and analyzes the vendor landscape in relation to those buying trends.

For B2B Market Research Professionals

Packaged Applications Implementation And Deployment, Including SaaS, Q4 2008  (426 KB PPT)

by Ellen Daley, April 3, 2009

Firms report on their implementation and deployment of different packaged applications, with a specific focus on software-as-a-service.

For B2B Market Research Professionals

Collaboration And Web 2.0 Technology Adoption, Q4 2008  (446 KB PPT)

by TJ Keitt, G. Oliver Young, April 2, 2009

Firms report on their adoption and implementation of collaboration and Web 2.0 technologies.

For B2B Market Research Professionals

Demand Insights: Collaboration Market Healthy Despite Slumping Economy

by TJ Keitt, March 25, 2009

Although 2009 is shaping up to be a tough year for technology vendors, the collaboration market is proving to be vibrant. The tough economy is forcing companies to restrict travel while keeping distributed teams in touch. In addition, changes in the composition . . .

For Sourcing & Vendor Management Professionals

TechRadar™ For Sourcing & Vendor Management Professionals: Software-As-A-Service

CRM And Collaboration Are Growing, And Many New Categories Are On The Horizon, Q1 2009

by Liz Herbert, March 12, 2009

As software-as-a-service (SaaS) becomes increasingly important to firms' application strategies, sourcing and vendor management professionals are taking ownership of the research, purchasing, negotiations, and ongoing vendor relationships for these solutions. . . .

For Information & Knowledge Management Professionals

US Telecommuting Forecast, 2009 To 2016

Telecommuting Will Rise To Include 43% Of US Workers By 2016

by Ted Schadler, March 11, 2009

Today, more than 34 million US adults telecommute at least occasionally. Fueled by broadband adoption, better collaboration tools, and growing management experience, the US telecommuting ranks will swell to 63 million by 2016. Those 29 million new telecommuters . . .

For Information & Knowledge Management Professionals

Vendor Landscape: Innovation Management Software

by Matthew Brown, March 2, 2009

Increasingly, companies tap information and knowledge management (I&KM) professionals for help with corporate innovation programs. In fact, some I&KM pros have already extended traditional collaboration tools, like messaging and team workspaces, . . .

For Information & Knowledge Management Professionals

The ROI Of Telepresence

A Total Economic Impact™ Analysis Uncovers Major Value Of Virtual Presence

by Claire Schooley, February 25, 2009

Telepresence, the life-size, "you are there" meeting experience, is a hefty upfront technology investment — but over five years globally dispersed organizations reap a return on investment (ROI) of 47% or more. Travel reduction provides for the major . . .

For Information & Knowledge Management Professionals

Telepresence Comes In Less Expensive Models

But It May Not Have All The "Bells And Whistles" Of The Expensive Offerings

by Claire Schooley, February 25, 2009

Two vendors, LifeSize Communications and Telanetix, offer telepresence conferencing at substantially lower upfront costs than their higher-priced competitors like Cisco, HP, Polycom, Tandberg, and Teliris. Information and knowledge management (I&KM) . . .

For Business Process & Applications Professionals

Unlock The Potential Of Employee-Generated Videos For HR Initiatives

by Zach Thomas, February 17, 2009

The creation and sharing of user-generated videos has exploded — the YouTube phenomenon is the obvious validation of this. Consumers are now bringing their video sharing habits with them to work, evidenced by employees posting company-confidential videos . . .

For Information & Knowledge Management Professionals

Vendor Snapshot: Boardwalktech Applies Collaboration And Controls To Spreadsheets

by Sheri McLeish, February 12, 2009

As collaboration and enterprise 2.0 vendors promote the latest must-have innovations to improve information worker productivity, Silicon Valley startup Boardwalktech turned its focus to something a little more commonplace: spreadsheets. Boardwalktech's . . .