Is IIM For You? Your IT Archetype Is A Good Place To Start

by Margo Visitacion, September 1, 2006

IT organizations, in a bid to gain greater visibility into their demand pipeline and resource capacity, are looking with increasing interest at integrating how they manage and track work activities, but organizations are still determining if doing so . . .

CA Is In Prime Position For IIM In The PPM Market

The Forrester Wave™ Vendor Summary, Q1 2006

by Margo Visitacion, March 13, 2006

CA's Clarity has long had one of the most robust offerings in the project portfolio management (PPM) market. The former Niku product focuses on how IT organizations manage work life cycles, from demand management through maintenance and support. Integrating . . .

IIM's Dashboards Serve Many Constituents

It's All About The Data

by Margo Visitacion, June 13, 2005

Integrated IT management (IIM) has the potential to dramatically raise visibility into the IT work pipeline, allowing management to allocate the most critically needed resources to the right work in a timely manner. To do this, IT organizations must move . . .

The New Troux Must Prepare To Compete In The IIM Market

by Henry Peyret, Phil Murphy, March 7, 2005

In mid-January, enterprise architecture (EA) tools supplier Troux Technologies acquired the products and the North American and European operations of Computas' Metis. The resulting combined product offering makes a lot of sense — it creates a unique . . .

Compuware Walks, Not Runs, Toward IIM

One Step Closer To APM And A Full Integrated IT Management Offering

by Phil Murphy, Margo Visitacion, February 25, 2005

Compuware's announcement that it will resell CAST's application quality product exposes CAST to a rich new field of prospects within Compuware's customer base. It also provides Compuware with an application metrics collection engine to complement the . . .

CA Fills Gaps By Reselling Niku's Clarity

But The Larger Story Is CA's Caution Toward Integrated IT Management

by Margo Visitacion, Phil Murphy, Liz Barnett, February 8, 2005

Computer Associates International (CA) has taken a cautious first step toward integrated IT management (IIM) by announcing a strategic partnership with Niku. CA will resell Niku's Clarity project portfolio management (PPM) application, integrated with . . .

Integrated IT Management Drives Efficiency

Role-Based Dashboard Views Will Make It Happen — Get Ready

by Margo Visitacion, Phil Murphy, Thomas Mendel, Ph.D., February 2, 2005

Dashboard-type views permit business managers and executives to see business events, to understand their subsequent impact, and to take corrective action. It is ironic, then, that IT — the enabler of many dashboard views — lacks any comprehensive view . . .

Service Desk: IT Integrated Resource Planning Is Coming

by Chip Gliedman, December 28, 2004

Most IT staff spend their days looking inward at systems, applications, infrastructure, or other technology resources. However, the IT service desk, or help desk, faces outward, as first- and second-line support people are constantly interacting with . . .

Single-Purpose Repositories Will Consolidate

Enabling Better Application Life-Cycle Management

by Liz Barnett, Phil Murphy, December 9, 2004

Application development (AD) managers are surrounded by single-purpose repositories that manage different metadata about components, models, and other project deliverables and, at the same time, effectively provide the same underlying data management . . .

Euclid Manages the Business of IT

by Jean-Pierre Garbani, September 17, 2002

Euclid's Trinity Service Manager provides real-time views into infrastructure health, quality of service and operational processes. Its several additional benefits include a tool for visualizing the impact of management decisions.