For Security & Risk Professionals

Know Your Code: How Static Analysis Tools Make Applications More Secure

by Chenxi Wang, Ph.D., Andrew Jaquith, November 20, 2009

Many companies, besieged by audit findings and application vulnerabilities, recognize the benefits of eliminating security vulnerabilities early in the software life cycle. For this reason, static analysis technologies for analyzing code-level security . . .

For B2B Market Research Professionals

What Type Of Market Research Online Community Vendor Should Tech B2B Market Researchers Use?

Three Choices Exist, Dependent On Budget, Usage Pattern, And Support Needs

by Brad Bortner, November 19, 2009

Market research online communities (MROCS) are the next wave in qualitative research, due to their combination of new qualitative research capabilities and ability to provide cheaper faster results. There is, however, buyer confusion about what type of . . .

For Business Process & Applications Professionals

The Forrester Wave™: Business Performance Solutions, Q4 2009

IBM Cognos, Oracle, SAP, And SAS Lead, With Clarity Systems In Close Pursuit

by Paul D. Hamerman, November 19, 2009

In Forrester's 89-criteria evaluation of business performance solutions (BPS) vendors, we found that IBM Cognos, Oracle, SAP, and SAS Institute led the pack because of their breadth of functionality and strength of their business intelligence (BI) foundations. . . .

For CIOs

Inquiry Spotlight: Retail Point-Of-Sale Systems, Q3 2009

by George Lawrie, November 19, 2009

Retail line-of-business executives know that technology plays a central role in helping to deliver improved customer service with increased margin. They look to CIOs to push what were once purely tactical point-of-sale (POS) systems to become solutions . . .

For Technology Product Management & Marketing Professionals

The State Of Global Enterprise IT Budgets: 2009 To 2010

Business Data Services Global

by Jennifer Belissent, Ph.D., November 18, 2009

This document provides enterprise highlights of an extensive data set collected via Forrester's Enterprise And SMB Global IT Budgets And Spending Survey, Q2 2009. The survey covers budget trends and priorities from 2009 through the first half of 2010 . . .

For Infrastructure & Operations Professionals

TechRadar™ For Infrastructure And Operations Professionals: Infrastructure Virtualization, Q4 2009

I/O Virtualization Enters Its Growth Phase

by Galen Schreck, November 16, 2009

Every major category of IT infrastructure has been endowed with some virtualization capability. Although virtualization can make your IT environment more cost-effective and agile, the underlying technologies have matured at different rates. Furthermore, . . .

For Infrastructure & Operations Professionals

The Low-Hanging Fruit That Service Operations Teams Should Consider Now

by Evelyn Hubbert, November 13, 2009

Some IT organizations are confident that they can weather the storm of our current economic situation. Others believe they can maintain their current staffing level, and some are saying that they can maintain their current IT technology investment levels. . . .

For CIOs

CIOs: Develop A Technology Watch List

The Top 15 Technology Trends To Watch

by Sharyn Leaver, November 13, 2009

As IT executives set out their strategies and plan for 2010 and beyond, they must determine what the top technology trends are for their business and gauge IT's ability to support the next phase of technology innovation and growth. To help, Forrester . . .

For Infrastructure & Operations Professionals

Q&A: New Workload Adoption On System z Mainframe

Why Linux, Why Mainframe, What "Best Fit" Workloads?

by Brad Day, November 13, 2009

Over the past six quarters, IBM has been very busy turning out a raft of customer case studies on new workload adoption on its System z mainframe, letting customers tell their feature/function/benefit impetus for deciding on the System z mainframe as . . .

For CIOs

Benchmarking ANZ IT Budgets

Despite A Resilient Economy, IT Spending Plans Remain Conservative

by Tim Sheedy, November 13, 2009

Since the credit crunch began to bite, Australian and New Zealand (ANZ) IT leaders have faced more positive market conditions than their peers in many other countries around the world — particularly those in North America and Europe. This is reflected . . .

For Infrastructure & Operations Professionals

Q&A: The New Math For New Mainframe Workloads

Can IBM's Solution Edition Series Get You To A Beer Budget?

by Brad Day, November 12, 2009

Justifying the transitioning of a wide variety of application types to a mainframe environment requires substantial upfront investigation. Migrating to a mainframe has become increasingly cost-effective thanks to the refresh to IBM's new quad-core System . . .

For Business Process & Applications Professionals

In-Database Analytics: The Heart Of The Predictive Enterprise

by James G. Kobielus, November 12, 2009

Visionary organizations are adopting an emerging practice known as "in-database analytics," which supports more pervasive embedding of predictive models in business processes and mission-critical applications. With in-database analytics, enterprises migrate . . .

For Infrastructure & Operations Professionals

Aligning Your VMware Licensing Strategy With Your Broader Virtualization Plans

by Christopher Voce, Galen Schreck, November 12, 2009

It's not easy for enterprises evaluating their licensing options with VMware. In addition to worrying about the mechanics of how an enterprise licensing agreement (ELA) fits with your internal deployment plans, you need to consider a shifting competitive . . .

For Sourcing & Vendor Management Professionals

Do Your Software Contracts Permit External Use?

Buyers Should Act Now To Avoid Excessive, Unexpected Charges For Basic Third-Party Access To Their Business Systems

by Duncan Jones, November 12, 2009

Many IT sourcing managers are facing unexpected additional software costs because they have used their enterprise systems to work more closely with third parties, only to find that their license agreements include unreasonable extra charges for, or even . . .

For Application Development & Program Management Professionals

SAP Will Retrench With NetWeaver

SAP Will Focus On New Analytics Opportunities, Not Stack Wars

by John R. Rymer, November 12, 2009

Pop quiz: What is SAP's direction with NetWeaver? We couldn't answer that question either, so we traveled to SAP's TechEd conference in October to find out. NetWeaver is an also-ran in enterprise middleware but is vital to the many organizations that . . .

For Information & Knowledge Management Professionals

The Forrester Wave™: Enterprise Content Management Suites, Q4 2009

Traditional Players Continue To Lead, While Microsoft Makes Inroads

by Stephen Powers, Brian W. Hill, Craig Le Clair, November 12, 2009

In Forrester's 70-criteria evaluation of eight enterprise content management (ECM) suite vendors, we found that IBM, Oracle, EMC, and Open Text lead due to breadth and depth of functionality and a continued focus on end-to-end ECM needs. Strong Performer . . .

For Infrastructure & Operations Professionals

Next-Generation Contact Centers

Solutions To Keep Pace With Your Customers

by Elizabeth Herrell, November 11, 2009

Contact center customer support needs to evolve to better serve customers who no longer rely on one venue for receiving information but instead engage multiple sources. In addition to checking a company's Web site and its brochures, many customers research . . .

For Sourcing & Vendor Management Professionals

Looking Beyond Global Providers For SAP Services

Smaller Providers, Regional, And Industry Specialists Offer Strong Options

by Liz Herbert, November 10, 2009

Firms seeking SAP services expertise often ask if smaller, regional providers and industry specialists can fill their needs. Beyond the global multinational consultancies (MNCs) and leading offshore providers featured in The Forrester Wave™: SAP . . .

For Infrastructure & Operations Professionals

Unified Communications Vendor Selection Criteria

Many Categories Of Products Make Vendor Selection Challenging

by Elizabeth Herrell, November 6, 2009

Unlike most commercial software applications that have a preset number of features, unified communications (UC) provides a software framework for linking multiple discrete applications on a common platform. UC integrates enterprise mobility, conferencing, . . .

For Consumer Product Strategy Professionals

The Forrester Wave™: US Online Video Platforms, Q4 2009

Brightcove And Ooyala Lead A Maturing Market

by Bobby Tulsiani, November 6, 2009

In Forrester's 37-criteria evaluation of online video platform vendors, Brightcove and Ooyala lead the pack with their end-to-end product offerings that target organizations of all sizes. VMIX and Kaltura follow closely behind with comprehensive offerings . . .

For Security & Risk Professionals

Market Overview: Network Access Control (NAC)

Evolving NAC Market Focuses On Features That Provide Operational Efficiency

by Usman Sindhu, November 3, 2009

Network access control (NAC) is high on the security professionals' wish list, but few are able to justify the business case for it. Complex deployments, too many architectural options, and a quickly changing vendor landscape have pushed most NAC deployments . . .

For Security & Risk Professionals

The Forrester Wave™: Identity And Access Management, Q4 2009

Oracle, CA, And IBM Lead, With Novell And Sun Microsystems Close Behind

by Andras Cser, November 3, 2009

In Forrester's 79-criteria evaluation of identity and access management (IAM) vendors, we found that Oracle, CA, and IBM lead the pack because of a rich IAM portfolio (both organically developed and acquired), an understanding of a rapidly changing market, . . .

For Business Process & Applications Professionals

The State Of ERP 2009: Market Forces Drive Specialization, Consolidation, And Innovation

by Paul D. Hamerman, November 2, 2009

As the enterprise resource planning (ERP) software market struggles against an unprecedented tide of economic woes, strategic opportunities are surfacing for customers. Soft market conditions mean fewer deals for vendors and better deals for buyers of . . .

For CIOs

CIOs: Business Alignment And BT Enablement Require Business Capability Maps

At Your Level, You Can't Rely On Any Other Single IT Business Model

by Bobby Cameron, October 30, 2009

CIOs are aggressively tackling their planning and management challenges, deploying tools and building models to address a wide variety of functions like asset management, IT services management, application rationalization, business process efficiencies, . . .

For Sourcing & Vendor Management Professionals

The Forrester Wave™: Oracle Services Providers, Q4 2009

IBM And Accenture Lead; Infosys, Oracle, and Deloitte Are Strongest In Key Areas

by Liz Herbert, October 30, 2009

In Forrester's 60-criteria evaluation of Oracle services providers, we found that IBM and Accenture led the pack because of the overall breadth and depth of their Oracle services resources across applications and industries, and the breadth of services . . .