For Information & Knowledge Management Professionals

The Critical Role Of A SharePoint Information Architecture

It's A Blank Slate And A Chance To Get It Right This Time

by Leslie Owens, Rob Koplowitz, February 24, 2009

SharePoint buyers expect intuitive navigation, contextual search, and easy administration out of the box. But such benefits depend on how content is structured, labeled, and categorized, and they require a nuanced understanding of how different audiences . . .

For Application Development & Program Management Professionals

Platform-As-A-Service Is Here; Can It Help You?

The Opportunities And Risks Of PaaS For Application Development Shops

by John R. Rymer, February 10, 2009

The nascent and overhyped idea that organizations should move their applications from on-premise data centers to Internet "clouds" has hit platforms. "Platform-as-a-service" (PaaS) isn't theory; Forrester has found 20 products available today — several . . .

For Information & Knowledge Management Professionals

Enterprise Content Management's Next Step Forward

I&KM Pros Need To Push For Organic Support Of Business Context

by Craig Le Clair, Ken Poore, February 29, 2008

Current approaches to enterprise content management (ECM) don't work for most enterprises. Low adoption rates and frustrated users plague enterprise implementations. And expectations for how people create and use content continue to change, thanks to . . .

For Information & Knowledge Management Professionals

Business Context: A Better Way To Define An ECM Strategy

by Kyle McNabb, Craig Le Clair, December 27, 2007

Defining and executing an enterprise content management (ECM) strategy can be frustrating. Tangible needs such as IT cost reduction, system and server consolidation, and keeping the enterprise out of hot water from the mismanagement of content, drive . . .

For Information & Knowledge Management Professionals

Stellent: A Strong Performer For Transactional-, Business-, And Persuasive-Content-Centric Apps

The Forrester Wave™ Vendor Summary, Q1 2006

by Kyle McNabb, March 29, 2006

Enterprise content management (ECM) vendor Stellent qualifies as a Strong Performer across transactional, business, and persuasive content apps. The vendor's ECM breadth — which scored the highest of all ECM suite vendors we evaluated, overcompensates . . .

For Information & Knowledge Management Professionals

Open Text Establishes Business-Content-Centric Application Leadership

The Forrester Wave™ Vendor Summary, Q1 2006

by Kyle McNabb, March 29, 2006

Open Text's once exclusive focus on providing a broad enterprise content management (ECM) platform has now morphed into a strategic focus on ECM solutions — driven by the business need for compliance and productivity gains by managing content more effectively. . . .

For Information & Knowledge Management Professionals

Xerox: Established In Business- And Targeting Transactional-Content-Centric Applications

The Forrester Wave™ Vendor Summary, Q1 2006

by Kyle McNabb, March 29, 2006

Xerox DocuShare, a division of Xerox, does not receive the market recognition of ECM giants such as EMC, FileNet, IBM, and Open Text, yet it has more than 4,500 ECM deployments. DocuShare 4.0, Xerox DocuShare's ECM product, offers competitive document . . .

For Information & Knowledge Management Professionals

Interwoven: Charging Fast And Hard Into Business- And Persuasive-Content-Centric Applications

The Forrester Wave™ Vendor Summary, Q1 2006

by Kyle McNabb, March 29, 2006

Enterprise content management vendor Interwoven's focus on content-centric applications makes it a Leader in business content and a high-scoring Strong Performer in persuasive content. Interwoven has combined its comprehensive document management footprint . . .

For Information & Knowledge Management Professionals

EMC: ECM Platform Supports Transactional- And Business-Content-Centric Application Initiatives

The Forrester Wave™ Vendor Summary, Q1 2006

by Kyle McNabb, March 29, 2006

EMC Documentum, a business unit of EMC, continues to execute on its enterprise content management (ECM) platform strategy while also establishing itself as a Strong Performer for transactional and business content applications. The vendor's comprehensive . . .

For Information & Knowledge Management Professionals

Hummingbird Has A Strong Focus And Early Leadership In Business-Content-Centric Applications

The Forrester Wave™ Vendor Summary, Q1 2006

by Kyle McNabb, March 29, 2006

Enterprise content management (ECM) vendor Hummingbird's focus on business content, strong document management and records management, good team collaboration and business solutions combine to make it a Leader in business-content-centric applications. . . .

For Information & Knowledge Management Professionals

Trends 2006: Web Content Management

Focus Shifts From Managing Content To Supporting Customer Experiences

by Kyle McNabb, February 16, 2006

In the post-bubble era, demand is once again on the rise for Web content management (WCM), fueled by recognition that the Web — and all online channels, including email, wireless channels, and in-store kiosks — has become a primary means of interacting . . .

For Information & Knowledge Management Professionals

Transactional, Business, And Persuasive Content: A Better Way To Look At Enterprise Content

by Kyle McNabb, Connie Moore, December 21, 2005

The conventional way of looking at enterprise content management (ECM) is from the enterprise's need to capture, manage, process, and store different types of content — scanned images, documents, rich media, corporate records, and Web content. But content . . .

For Information & Knowledge Management Professionals

Infrastructure Vendors Will Dominate Digital Rights Management for Business Content

by Erica Driver, October 21, 2003

Digital rights management technology for use with business content will go the same route as collaboration technology ¿ it will become part of the infrastructure and will cease to exist as an independent market

For Information & Knowledge Management Professionals

Get Ahead of the Curve: Plan to Integrate Content With Business Applications

by Connie Moore, May 28, 2002

Within the next two to three years, many existing custom and packaged applications that exclude content (i.e., electronic documents or document fragments, digital images, graphics, video and voice) will expand to become content centric.