For B2B Market Research Professionals

IT Services: Banking And Insurance Vendor Management Practices Data  (606 KB PPT)

by Ellen Carney, August 5, 2009

Data chart on IT services vendor management data for banking and insurance industries.

For Sourcing & Vendor Management Professionals

Judging The Maturity Of Your Vendor Management Efforts

Forrester's 20-Question Test Helps Firms Refine Their Vendor Management Approach

by John C. McCarthy, July 23, 2009

Two key vectors define the development sophistication of an organization's vendor management efforts. The first is the overall corporate support and governance acumen, and the second is the sophistication of the underlying processes and the level of automation. . . .

For Enterprise Architecture Professionals

Survey Data Shows Enterprise Architects Are Gatekeepers Of Technology Acquisitions

Despite A Growing Focus On Business Architecture, Data Shows That EA's Technology Role Has Not Diminished

by Gene Leganza, July 13, 2009

Recent Forrester survey data shows that, in most organizations, enterprise architects strongly influence technology purchase decisions. Three-quarters of our respondents said that all or most major technology purchases at their organization require enterprise . . .

For B2B Market Research Professionals

Enterprise Versus SMB: Who Influences Your Software Purchasing Decisions?  (448 KB PPT)

by Ellen Daley, June 5, 2009

Forrester's 2008 software study was fielded to 2,227 IT executives and technology decision-makers located in Canada, France, Germany, the UK, and the US from companies with 2 or more employees. The purpose of this study was to analyze trends in enterprise . . .

For Sourcing & Vendor Management Professionals

A Template For Marketing The Vendor Management Office  (1.1 MB PPT)

by John C. McCarthy, March 27, 2009

The template provides a framework for a senior sourcing or vendor management professional to justify the creation/continuation of a vendor management office (VMO).

For Sourcing & Vendor Management Professionals

Director, Contract Negotiations And Administration - Job Profile And Description  (38 KB XLS)

by John C. McCarthy, February 13, 2009

Job Description for Director, Contract Negotiations And Administration

For Sourcing & Vendor Management Professionals

Contract Administrator - Job Profile And Description  (36 KB XLS)

by John C. McCarthy, February 13, 2009

Job Description for Contract Administrator.

For Sourcing & Vendor Management Professionals

Director, Strategic Vendors - Job Profile And Description  (37 KB XLS)

by John C. McCarthy, February 13, 2009

Job Description for Director, Strategic Vendors

For Sourcing & Vendor Management Professionals

Director, IT Procurement Group - Job Profile And Description  (38 KB XLS)

by John C. McCarthy, February 13, 2009

Job Descriptions for Director, IT Procurement Group

For Sourcing & Vendor Management Professionals

Why You Should Make Training A Priority For Sourcing Teams In The Downturn

Invest Time And Resources To Consolidate Your Operational Cost Efficiencies

by Andrew Parker, Caroline Hoekendijk, December 12, 2008

With the sheer weight and range of economic issues affecting business today, uncertainty looks set to be the norm for sourcing teams for months or even years to come. To extract the most cost-effectiveness from existing initiatives, you should consolidate . . .

For B2B Market Research Professionals

Vendor Management In The Public Sector  (205 KB PPT)

by Tim Sheedy, October 9, 2008

This data chart examines the latest vendor management data from our Enterprise IT Services Survey, North America And Europe, Q2 2008 as it pertains to the public sector.

For B2B Market Research Professionals

Vendor Management In The Finance And Insurance Sectors  (216 KB PPT)

by Tim Sheedy, October 8, 2008

This data chart examines the latest vendor management data from our Enterprise IT Services Survey, North America And Europe, Q2 2008 as it pertains to the finance & insurance sector.

For B2B Market Research Professionals

Vendor Management In The Manufacturing Sector  (208 KB PPT)

by Tim Sheedy, October 3, 2008

This data chart examines the latest vendor management data from our Enterprise IT Services Survey, North America And Europe, Q2 2008 as it pertains to the manufacturing sector.

For B2B Market Research Professionals

2008 IT Services: Vendor Management Organization Landscape By Industry  (306 KB PPT)

by Ellen Daley, September 30, 2008

Firms reporting about their centralized vendor management group, where in the company this group resides, what vendor relationships this group manages, and what the drivers for these firms in establishing an IT vendor management organization.

For B2B Market Research Professionals

Vendor Management In The Retail And Wholesale Sectors  (186 KB PPT)

by Tim Sheedy, September 30, 2008

This data chart examines the latest vendor management data from our Enterprise IT Services Survey, North America And Europe, Q2 2008 as it pertains to the retail and wholesale sectors.

For B2B Market Research Professionals

Vendor Management In The Utilities And Telecommunications Sectors  (185 KB PPT)

by Tim Sheedy, September 30, 2008

This data chart examines the latest vendor management data from our Enterprise IT Services Survey, North America And Europe, Q2 2008 as it pertains to the utilities and telecommunications sectors.

For B2B Market Research Professionals

Vendor Management In The Business Services Sector  (181 KB PPT)

by Tim Sheedy, September 30, 2008

This data chart examines the latest vendor management data from our Enterprise IT Services Survey, North America And Europe, Q2 2008 as it pertains to the business services sector.

For Sourcing & Vendor Management Professionals

Justifying The Vendor Management Office

Clear Hard-Dollar Savings And Soft-Dollar Benefits Make VMOs A Logical Play In A Difficult Economy

by John C. McCarthy, April 15, 2008

As the economic outlook darkens and IT budgets shrink, firms face the challenge of quantifying the benefits of their new vendor management initiatives. Based on our research with early vendor management office (VMO) adopters, Forrester believes that sourcing . . .

For Sourcing & Vendor Management Professionals

Sourcing Groups Must Respond To Change By Adjusting The Sourcing Profile

by Andrew Parker, Caroline Hoekendijk, February 1, 2008

Forrester recently completed a set of interviews with sourcing professionals about the changing issues they face in their work. Among the current challenges discussed, one key issue was maintaining and developing the right level of knowledge and skills . . .

For Business Process & Applications Professionals

Services Procurement Grows Despite Obstacles

Absorbing Contingent Workforce Management Solutions

by Andrew Bartels, September 17, 2007

The services procurement market is an anomaly. In theory, it should be huge, because purchases of services represent 30% to 60% of all company spending, with a high potential for significant savings with more effective management. However, the market . . .

For Technology Product Management & Marketing Professionals

Contract Life-Cycle Management Attracts New Entrants

The CLM Market Is Dynamic, Fragmented, And Competitive

by Andrew Bartels, August 10, 2007

CIOs and their business partners are increasingly looking for contract life-cycle management (CLM) solutions for all of their businesses' contracts, even if they deploy them in stages for buy-side contracts first and later for sell-side contracts. The . . .

For Business Process & Applications Professionals

cc-hubwoo Offers A European-Flavored eProcurement And Supplier Solution

The Forrester Wave™ Vendor Summary, Q2 2007

by Andrew Bartels, April 20, 2007

A series of mergers resulted in the creation of cc-hubwoo, a company with a portfolio of ePurchasing tools and a supplier network that spans Europe, North America, and Asia Pacific. Its cc-Buy product is a hosted and customized version of SAP's version . . .

For Business Process & Applications Professionals

The Forrester Wave™: eProcurement Solutions, Q2 2007

Ariba, BasWare, Oracle/PeopleSoft, And SAP Lead; Fieldglass And IQNavigator Are Tops For Services

by Andrew Bartels, April 20, 2007

eProcurement solutions play a key role in improving purchasing processes in enterprises through automating requisitions and purchase orders for goods and services, decentralizing buying, connecting to suppliers directly, and improving employee compliance . . .

For Business Process & Applications Professionals

SAP Strengthens Its eProcurement Solution

The Forrester Wave™ Vendor Summary, Q2 2007

by Andrew Bartels, April 20, 2007

SAP had been resting on its laurels for a while and, as a result, had started to slip behind its top competitors. However, its SAP SRM 2007 release, which is now available in ramp-up release and becomes generally available in June 2007, has restored its . . .

For Business Process & Applications Professionals

Perfect Commerce's eProcurement Solution Is Good For US Firms That Want A Supplier Network

The Forrester Wave™ Vendor Summary, Q2 2007

by Andrew Bartels, April 20, 2007

Perfect Commerce combines a supplier network, a SaaS eProcurement product, and a sourcing product. While Perfect Commerce's supplier network is primarily in North America, it has suppliers in Europe and has been acquiring clients there as well. Its eProcurement . . .