For Vendor Strategy Professionals

A Picture Is Worth 1,000 Words: Business Video Growth

Improved Communications And Collaboration Drive Interest In Business Video

by Henry Dewing, October 26, 2009

Forrester's recent Enterprise And SMB Networks And Telecommunications Survey, North America And Europe, Q1 2009 asking businesses about their video use found that all types of video solutions were of interest — from video surveillance to IP video streaming . . .

For B2B Market Research Professionals

Demand Insights: The Global Collaboration Market Is Flat

Universal Business Needs Make Collaboration Tools Important Globally

by TJ Keitt, May 19, 2009

Universal business concerns about keeping employees and partners on the same page and productive in an increasingly stratified business environment have business leaders around the world scrambling for solutions. Recognizing this need, vendors have emerged . . .

For Infrastructure & Operations Professionals

The 2009 Outlook For Unified Communications In Europe

by Phil Sayer, March 24, 2009

Forrester survey data on unified communications (UC) from Q1 2008 showed great enthusiasm for UC, with 81% of European enterprises reporting that they were at some stage in a UC implementation. Since then the world has changed beyond recognition, with . . .

For Information & Knowledge Management Professionals

The ROI Of Telepresence

A Total Economic Impact™ Analysis Uncovers Major Value Of Virtual Presence

by Claire Schooley, February 25, 2009

Telepresence, the life-size, "you are there" meeting experience, is a hefty upfront technology investment — but over five years globally dispersed organizations reap a return on investment (ROI) of 47% or more. Travel reduction provides for the major . . .

For Information & Knowledge Management Professionals

AT&T And Cisco Systems Announce An Intercompany Telepresence Service

by Claire Schooley, Henry Dewing, June 3, 2008

Cisco Systems recently forged ahead of the competition by making Cisco TelePresence, its lifelike, "you are there" videoconferencing technology, available through AT&T. Information and knowledge management (I&KM) professionals who have contemplated . . .

For Sourcing & Vendor Management Professionals

The State Of Enterprise VoIP And Unified Communications Adoption In Europe: 2007

by Phil Sayer, December 6, 2007

Enterprise implementation of voice over IP (VoIP) in Europe is firmly entering the mass adoption phase. Most enterprises (76%) are going down the IP PBX route — either installing the equipment on their own premises or contracting a managed service from . . .

For Sourcing & Vendor Management Professionals

Videoconferencing: You Need An Enterprisewide Strategy

by Phil Sayer, August 13, 2007

IP videoconferencing systems vendors all predict that videoconferencing is set to be a major growth area, driven by both green corporate agendas and the high-quality user experience of the latest "telepresence" systems. By contrast, end user firms show . . .

For Technology Product Management & Marketing Professionals

Videoconferencing Rises Again

New Business Imperatives And Technology Create Promising Market Opportunities

by Henry Dewing, Claire Schooley, March 30, 2007

Legacy videoconference systems of all types have failed to live up to their promise because of technical complexity and user interface issues. However, an increasingly distributed workplace, growing technical maturity, and real return on investment (ROI) . . .

For Sourcing & Vendor Management Professionals

AT&T's IP Videoconferencing Service: First Quarter 2002

by Lisa Pierce, March 26, 2002

As of mid-June of 2001, no business-class major multiservice provider had introduced a business-quality videoconferencing service using IP. Since then, three providers, including AT&T, have introduced IP videoconferencing services.

For Sourcing & Vendor Management Professionals

Sprint's IP Videoconferencing Service: First Quarter 2002

by Lisa Pierce, March 26, 2002

Last summer, Sprint introduced a reservation-based IP video bridging service. It supports multi-protocol bridging, including IP, ISDN and, on an individual case basis, asynchronous transfer mode (ATM) and frame relay.

Evaluation Criteria of IP Videoconferencing Services

by Lisa Pierce, March 26, 2002

IP-only systems and videoconferencing sessions will comprise the majority of new US enterprise installations by 2006. Key criteria include customer service and support, infrastructure, features, geographic reach, expertise, viability and service portfolio

For Sourcing & Vendor Management Professionals

Equant's IP Videoconferencing Service: First Quarter 2002

by Lisa Pierce, March 26, 2002

Equant's near-term anticipated enhancements will, when actualized, provide evidence of a maturing IP videoconferencing offer. Customer attention should then shift to price, contractual terms, provider quality, customer service and support.

For Sourcing & Vendor Management Professionals

IP Videoconferencing Update for the First-Half of 2001

by Lisa Pierce, June 18, 2001

IP videoconferencing over the public Internet it will likely never be executive-quality, because the performance of the public Internet will never become truly predictable a critical factor in any real time application.