For Vendor Strategy Professionals

Case Study: How Vodafone Germany Became A Convergent Operator

Four Lessons In Strategy Implementation

by Mike Cansfield, June 24, 2009

Convergence is happening today in the communications sector at multiple levels. This creates opportunities for telecom companies — notably in information and communications technology (ICT), entertainment, solutions, and services — but also threats as . . .

For Infrastructure & Operations Professionals

Cut Costs On Voice: Prepare For Wi-Fi Calling Now

Market Overview: Firms Will Get Wi-Fi/Cellular Calling

by Chris Silva, December 23, 2008

As mobile device usage continues its uptick — as do its associated carrier costs — many companies are looking at dual-mode devices that can make calls over both carrier cellular and local area wireless networks (WLAN). By using WLAN for mobile calling, . . .

For Consumer Product Strategy Professionals

US Fixed-Mobile Convergence Forecast, 2008 to 2013

Understanding Consumer Demand for FMC Voice Services

by Julie A. Ask, November 10, 2008

A slowing economy and higher unemployment rate will lead to more scrutiny of bills by consumers. Both a home phone and cell phone could become a luxury for some and lead to cord cutting in favor of a single-provider solution.

For Technology Product Management & Marketing Professionals

Market Overview: Firms Will Get Wi-Fi/Cellular Calling

But Adoption Will Take At Least Three Years

by Henry Dewing, Chris Silva, November 4, 2008

A single mobile device that allows calling over a mobile and wireless local area network (WLAN) network promises IT executives a potential way to decrease mounting mobile voice costs as minutes of use continue to increase. Firms face the challenge of . . .

For Infrastructure & Operations Professionals

Forrester TechRadar™: Enterprise Mobility Infrastructure, Q3 2008

Infrastructure And Services Converge To Make The Workplace Place-Agnostic

by Chris Silva, July 14, 2008

Enterprises see mobility as a top priority and seek to provide more mobility support to employees, implement solutions that provide seamless movement between networks, and formalize mobile policies. However, simply making mobility a key success goal is . . .

For Consumer Product Strategy Professionals

It's Time To Tie The Mobile To The PC

by Niek van Veen, October 9, 2007

While mobile phones are becoming ever more powerful in terms of processing power, features, and storage capabilities, connection speeds and usability lagging, and more and more companies in the mobile industry are trying to fuse the mobile and PC. Their . . .

For Consumer Product Strategy Professionals

Will One-Phone Services Survive?

Fixed Telcos' Consumer One-Phone FMC Services Face A Grim Future

by Pete Nuthall, September 26, 2007

One-phone services were designed to be the starting point of fixed-mobile convergence (FMC). But the mixed results from telcos' commercial launches over the past two years have highlighted several lessons, and Forrester has identified the barriers that . . .

For Consumer Product Strategy Professionals

AT&T Leverages FMC as Part of Its Broad Entertainment Initiative

by Ina Sebastian, August 2, 2007

In April 2007, AT&T announced its new mobile remote access feature, which provides remote scheduling and recording capabilities on U-verse DVRs for wireless customers. The feature was developed by AT&T (which provided product requirements and . . .

For Consumer Product Strategy Professionals

Fixed-Mobile Convergence

Evaluating Wi-Fi Demand and Opportunities in an Emerging Market

by Ina Sebastian, August 2, 2007

Operators have recently begun to rollout fixed-mobile convergence (FMC) offerings in Europe as well as the US.

For Consumer Product Strategy Professionals

T-Mobile Launches First US Dual-Mode FMC Service

by Ina Sebastian, August 2, 2007

T-Mobile offers dual-mode Wi-Fi/cellular Hotspot at Home service, partnering with Linksys and D-Link (for routers), and providing Samsung and Nokia handsets.

For Technology Product Management & Marketing Professionals

Topic Overview: Enterprise Mobility

Mobility Becomes An Integral Part Of Firms' Network Strategy

by Maribel D. Lopez, July 20, 2007

Forrester broadly defines enterprise mobility as the ability for an enterprise to communicate with suppliers, partners, employees, assets, products, and customers irrespective of location. Mobility requires firms to build solutions that span devices, . . .

For Consumer Product Strategy Professionals

Use A Targeted Approach To Boost Mobile Usage

How Operators Can Influence Europe's Fixed-Mobile Substitution Trend

by Niek van Veen, June 15, 2007

The ongoing fixed-mobile substitution (FMS) trend doesn't stem from all mobile users equally. We identify mobile users with very low mobile usage patterns, who represent about one-fourth of the mobile base, as well as a much smaller group of users who . . .

For Consumer Product Strategy Professionals

Fixed–Mobile Convergence

Leveraging Services to Differentiate from Competition

by Thomas Husson, June 6, 2007

The rising numbers of home-zone tariffs and dedicated offerings such as Unik from Orange as well as recent investment of T-Mobile in Jajah—an innovative mobile voice over Internet protocol (VoIP) provider—highlight the current focus on cheap voice in . . .

For Vendor Strategy Professionals

Service Delivery Platform Success Requires A Strategic Vision And Corporate Collaboration

SDP Deployment Requires Carriers To Cross Organizational Boundaries

by Michele Pelino, March 23, 2007

Strategy professionals at communications service providers are challenged to expand revenue streams while supporting legacy technologies and next generation network initiatives. To efficiently deploy new applications like mobile data applications and . . .

For Vendor Strategy Professionals

European Telcos Must Look Beyond Simple One-Phone Solutions

by Lars Godell, March 12, 2007

As many as 50% of European online consumers claim to know what integrated fixed and mobile phones are, reflecting a combination of consumer confusion and technology and market realities. The one-phone service comes in two flavors: the one the industry . . .