For Consumer Product Strategy Professionals

Driving A Contactless Network Effect In The US

Supply Is Strong, But Only Marketing And Usage Rewards Will Drive Demand

by Edward Kountz, October 23, 2009

While recent years have seen increased issuance and merchant acceptance of contactless payments in the US, consumer usage remains low. Some institutions are exploring instant issuance and contactless payment stickers as steps to alter this dynamic, but . . .

For Consumer Product Strategy Professionals

Mobile Contactless Payments In Europe: The Reality Beyond The NFC Hype

by Thomas Husson, July 28, 2009

Many firms in the mobile and financial arena in Europe want to replicate the success of Japan's mobile contactless payments. Many of them are focusing on leveraging a standardized technology — Near Field Communication (NFC). Forrester warns that mobile . . .

For eBusiness & Channel Strategy Professionals

NFC Technology Is Revitalizing Mobile Payments, but Mobile Contactless Payments Face Huge Adoption Hurdles

by Edward Kountz, October 30, 2008

Mobile contactless systems based on Near Field Communication (NFC) offer a much faster way to initiate payments with a mobile phone than SMS or other mobile network-based technologies, providing a clear improvement over earlier mobile payment systems.

For eBusiness & Channel Strategy Professionals

Europeans Show Little Interest In Contactless Payments

by Benjamin Ensor, Alexander Hesse, June 26, 2008

Contactless payments are reaching Europe — as shown by numerous trials in different countries and real rollouts in the UK and Austria. We asked online Europeans how interested they are in using contactless payments. We found that only 23% are interested . . .

For Consumer Product Strategy Professionals

NFC Technology Is Revitalizing Mobile Payments

But Mobile Contactless Payments Face Huge Adoption Hurdles

by Benjamin Ensor, Alexander Hesse, April 22, 2008

Mobile contactless systems based on Near Field Communication (NFC) offer a much faster way to initiate payments with a mobile phone than SMS or other mobile network-based technologies, providing a clear improvement over earlier mobile payment systems. . . .

For Consumer Product Strategy Professionals

The Changing Retail Payment Systems Landscape

Winners Are Emerging From The Flood Of New Payment Systems

by Benjamin Ensor, September 18, 2007

Retail payment systems are going through rapid change as a combination of technology innovation, new transaction types, and fraud drive improvements to existing systems, as well as the development of a large number of new alternative payment methods. . . .

For eBusiness & Channel Strategy Professionals

Contactless Payments

Global Strategy Seeks to Secure High-Potential Markets

by Edward Kountz, July 22, 2007

Banks are issuing contactless payment cards in a number of markets worldwide, in a bid to jumpstart awareness and adoption. This global deployment strategy faces market-specific challenges, but if successful, it will position contactless as a must-consider . . .

Contactless Mission: Impossible

Proximity Bank Cards Won't Displace Nickels And Dimes

by Ivan Remsik, July 5, 2005

Contactless technology promises to accomplish the card industry's long-proclaimed cash-replacement mission; it has triggered press release wars over which solution is the world's first, the fastest, or the truly viable option for low-value payments. Under . . .

What's Near Field Communication Technology?

by Charles Homs, David Metcalfe, Michelle de Lussanet, February 9, 2004

Mobile products that incorporate near field communication (NFC) technology will slowly penetrate the market this year. Consumers will use NFC to access public transport and make mobile payments. Expect slow take-up, not rapid adoption.

Unlike Smart Cards, Contactless Cards Will Succeed

by Catherine Graeber, Bill Doyle, Jeremy Sweeney, December 23, 2003

Consumers are ready for a convenient alternative to cash - and Forrester believes that contactless cards will provide the answer. MasterCard's PayPass pilot demonstrates that RF-enabled cards can benefit card issuers and merchants as well as consumers.

US Consumer ePayments: Watch Them Grow

by Penny Gillespie, December 18, 2003

Electronic payments are increasingly common in the US as paper-based payments continue to decrease, driven by savvy consumers and cost-conscious merchants.

IT Trends 2004: Electronic Payments and Mobile Commerce in the US

by Penny Gillespie, December 5, 2003

The US generally lags behind Asia-Pacific and Europe in electronic payments and mobile commerce. The biggest exceptions are contactless cards for non-transportation purchases, and electronic payments coupled with electronic billing and invoicing.

Contactless Payments: The Illogical Extreme

by Penny Gillespie, Carl Zetie, December 5, 2003

Assuming that the proposal to implant chips under the skin as an improvement over other forms of contactless payment is not merely a spoof to grab attention, it is definitely the most absurd proposal of 2003.

Emerging New Consumer Payments in the US: Finding the Optimum Solution

by Penny Gillespie, September 30, 2003

To identify the optimum consumer payment solution, it is important to understand the value to the consumer and its benefit to the merchant. Payment solutions exist in many shapes and flavors, and not all of them will be successful.

New Consumer Payment Technologies: Implementation Issues Make Some More Promising than Others

by Penny Gillespie, September 29, 2003

Since each new consumer payment method comes with a different level of complexity, merchants and corporations serving consumers need to understand the technologies behind these different methods and the IT impact to their organization.

Mobile and Wireless Payment Momentum Growing In US

by Penny Gillespie, June 9, 2003

Growing customer adoption of new methods reinforces the concept that new electronic payment methods must evolve with minimum consumer change while decreasing merchant processing time.

Can RFID Payments Cross The Chasm?

by Christopher M. Kelley, Kate Delhagen, James Crawford, Esther H. Yuen, April 8, 2003

Twenty-two million US households use RFID gadgets to pay for gas, tolls, and tortilla chips. But with thousands of Mobil stations and select McDonald's and Stop & Shop Supermarkets accepting RFID payments, satisfaction is modest, and limited distribution . . .

Magstripe Cards Still Rule for Retail Payments, but Smart Cards and RFID Devices Have Potential

by Andrew Bartels, December 26, 2002

We would not recommend retailers in North America spend any time or resources on mobile payment technologies at this time, given the immaturity of the technology and the low likelihood of consumer use.

For Infrastructure & Operations Professionals

RFID Close Area Networks for Mobile Payment Systems

by Bernt Ostergaard, September 18, 2002

Combined with other wireless devices, the RFID chip can deliver a secure wireless interface over a very short range (10 centimeters) in what could be termed as a close area network (CAN).

Paying With RFID, Smart Cards, And Biometrics

by James Crawford, Kate Delhagen, Amy Dash, Gregory N. Flemming, Ph.D., July 16, 2002

With debit and stored-value cards already stretching the capabilities of today's POS systems, retailers must also plan for three new payment options beginning to appear at registers. But before launching expensive upgrades, retailers must look beyond . . .