For Infrastructure & Operations Professionals

The Forrester Wave™: Disaster Recovery Services Providers, Q2 2008

HP, SunGard, And IBM Lead, With ICM Close Behind

by Stephanie Balaouras, June 5, 2008

In Forrester's 64-criteria evaluation of disaster recovery vendors, we found that Hewlett-Packard (HP), SunGard, and IBM lead the pack because of their breadth of services, inventory of heterogeneous IT hardware, and global presence. In the UK market, . . .

For Application Development & Program Management Professionals

The Forrester Wave™: Requirements Management, Q2 2008

HP And IBM Lead, With MKS, Telelogic, Compuware, And Borland Close Behind

by Carey Schwaber, Mary Gerush, May 30, 2008

In Forrester's 79-criteria evaluation of requirements management tools vendors, five standalone requirements management tools and four application life-cycle management (ALM) solutions that include requirements management capabilities went head-to-head. . . .

For Information & Knowledge Management Professionals

The Forrester Wave™: Enterprise Search, Q2 2008

Autonomy, Endeca, FAST, And Vivisimo Lead A Competitive Market

by Leslie Owens, May 28, 2008

Forrester evaluated enterprise search vendors against 147 criteria and found that Autonomy, Endeca, FAST (a Microsoft subsidiary), and Vivisimo lead the market with impressive technical capabilities and a diverse customer base pushing for further innovation. . . .

For Sourcing & Vendor Management Professionals

The Forrester Wave™: Australia/New Zealand SAP Implementation Providers, Q2 2008

Accenture Leads Many Excellent Providers

by Tim Sheedy, May 1, 2008

Forrester evaluated seven of the leading SAP implementation providers in the Australia and New Zealand (ANZ) market across approximately 100 criteria and found that Accenture established the leadership position thanks to the breadth, depth, maturity, . . .

For Business Process & Applications Professionals

The Forrester Wave™: Product Life-Cycle Management Applications, Q2 2008

CAD Players Retain Their Lead; ERP Players Are In Hot Pursuit

by Roy C. Wildeman, April 29, 2008

Forrester evaluated leading product life-cycle management (PLM) applications across approximately 70 criteria from the perspectives of both discrete-based and process-based manufacturers. In the established discrete-manufacturing market, we found that . . .

For Infrastructure & Operations Professionals

The Forrester Wave™: Data Center Automation, Q2 2008

HP Is The Unified Data Center Automation Front-Runner; BladeLogic And BMC Follow Close Behind

by Evelyn Hubbert, April 15, 2008

Data center automation (DCA) solutions allow IT organizations to automate a variety of workflows that support configuration and change management processes across IT infrastructure. In Forrester's 80-criteria evaluation of DCA vendors, we found that HP . . .

For Sourcing & Vendor Management Professionals

The Forrester Wave™: European WAN Services, Q2 2008

COLT, Orange, And Verizon Lead In Services; BT Leads In Market Presence

by Phil Sayer, April 11, 2008

In Forrester's 62 criteria evaluation of 12 European MPLS-based WAN service providers, we found that COLT Telecom, Orange Business Services, and Verizon Business led the pack with the best overall combination of current offering and strategy. We ranked . . .

For Application Development & Program Management Professionals

The Forrester Wave™: Business Rules Platforms, Q2 2008

ILOG, Fair Isaac, Pegasystems, Corticon, And Haley Lead, But Innovations Software Technology Is Also Very Strong

by John R. Rymer, Mike Gualtieri, April 8, 2008

Forrester evaluated 13 platforms from 11 vendors using 175 criteria and found ILOG JRules, Fair Isaac Blaze Advisor, and Pegasystems PegaRULES to be resounding Leaders as general-purpose business rules platforms. Haley Limited (Haley Expert Rules), Corticon . . .

For Infrastructure & Operations Professionals

The Forrester Wave™: Service Desk Management Tools, Q2 2008

Axios, BMC, CA, HP, IBM, And Infra Lead For Large Enterprises

by Chip Gliedman, April 7, 2008

In Forrester's 96-criteria evaluation of service desk management tools vendors, we found that BMC Software's Remedy IT Service Management, CA, HP, and IBM lead the pack for large enterprises because of the depth and breadth of their offerings that integrate . . .

For Infrastructure & Operations Professionals

End-Of-Life: The Forrester Wave™ WLAN Infrastructure

by Chris Silva, April 4, 2008

As enterprises become progressively more mobile, the adoption of wireless LAN (WLAN) that's already in place in the majority of North American and European enterprises continues to proliferate in more areas within organizations. Research has found that . . .

For Business Process & Applications Professionals

The Forrester Wave™: Warehouse Management Systems, Q1 2008

HighJump And Manhattan Associates Lead Our WMS Evaluation

by Patrick M. Connaughton, March 21, 2008

Forrester evaluated leading warehouse management systems (WMS) vendors across approximately 50 criteria and found that HighJump and Manhattan Associates established early WMS leadership thanks to their strong core capabilities and strategic road map. . . .

For Security & Risk Professionals

The Forrester Wave™: Identity And Access Management, Q1 2008

Oracle Emerges As Leader, With IBM, Sun Microsystems, Novell, And CA Close Behind

by Andras Cser, March 14, 2008

Forrester evaluated leading identity and access management (IAM) vendors across 117 criteria and found that Oracle has established itself as the IAM market Leader due to its solid technology base across the IAM landscape and its compelling, aggressive . . .

For Sourcing & Vendor Management Professionals

The Forrester Wave™: Oracle Implementation Providers, Q1 2008

Accenture And Deloitte Lead An Extremely Well-Qualified Pack

by Liz Herbert, March 10, 2008

Forrester evaluated major Oracle implementation providers across 107 criteria and found that Accenture and Deloitte lead due to overall strong end-to-end implementation capabilities as well as industry breadth and depth. Oracle and Satyam fare well based . . .

For Information & Knowledge Management Professionals

The Forrester Wave™: Message Archiving Software, Q1 2008

Autonomy ZANTAZ And Symantec Lead A Hotly Contested Market

by Barry Murphy, February 14, 2008

In Forrester's 85-criteria evaluation of message archiving software vendors, we found that Autonomy ZANTAZ and Symantec have a tenuous lead over large vendors such as CA, EMC, IBM, and Open Text with broad enterprise content management (ECM) and storage . . .

For Information & Knowledge Management Professionals

The Forrester Wave™: Enterprise Learning Management Suites, Q1 2008

Saba, SumTotal Systems Tie For Lead With Plateau Systems Hot On Their Heels

by Claire Schooley, February 12, 2008

In Forrester's 90-criteria evaluation of learning management system (LMS) vendors, we found that Saba, SumTotal Systems, and Plateau Systems lead the pack by providing feature-rich offerings and serving a broad international customer base. GeoLearning . . .

For Information & Knowledge Management Professionals

The Forrester Wave™: Message Archiving Hosted Services, Q1 2008

Autonomy ZANTAZ Leads A Pack Not Quite Ready For Prime Time

by Barry Murphy, February 7, 2008

In Forrester's 71-criteria evaluation of message archiving hosted services vendors, we found that Autonomy ZANTAZ leads the pack with strong search functionality and vision for its services. Global Relay Communications is an up-and-comer that, with more . . .

For Infrastructure & Operations Professionals

The Forrester Wave™: Enterprise Open Systems Virtual Tape Libraries, Q1 2008

FalconStor, Fujitsu Siemens Computers, And EMC Are The Top Market Leaders

by Stephanie Balaouras, January 31, 2008

Forrester evaluated 12 virtual tape library (VTL) vendors across 58 criteria and found that FalconStor Software leads for the completeness of its product offering and strategy. Fujitsu Siemens Computers leads for its host support, architecture, and tape . . .

For Business Process & Applications Professionals

The Forrester Wave™: Transportation Management Solutions, Q1 2008

Oracle And i2 Lead In Current Functionality; Sterling Commerce Leads In Strategy

by Patrick M. Connaughton, January 29, 2008

To achieve higher service levels, better asset utilization, and lower logistics costs in the modern supply chain, a new breed of transportation management solution (TMS) is required — one that supports multiple modes and many languages at a reasonable . . .

For Enterprise Architecture Professionals

The Forrester Wave™: SOA Service Life-Cycle Management, Q1 2008

BEA Systems Leads, With Software AG and LogicLibrary Close Behind

by Larry Fulton, January 28, 2008

Forrester evaluated leading service-oriented architecture (SOA) service life-cycle management vendors against 96 criteria and found that BEA Systems, Software AG, and LogicLibrary established leadership, thanks to their SOA service life-cycle management . . .

For Application Development & Program Management Professionals

The Forrester Wave™: Information-As-A-Service, Q1 2008

BEA Systems Leads, With IBM, Oracle, And Red Hat Following Closely

by Noel Yuhanna, Mike Gilpin, January 23, 2008

Forrester evaluated leading enterprise information-as-a-service (IaaS) vendors across 94 criteria and found that BEA Systems, IBM, Oracle, and Red Hat have established leadership positions, thanks to their IaaS capabilities, breadth of focus, and strong . . .

For Business Process & Applications Professionals

The Forrester Wave™: Healthcare Claims Platforms, Q1 2008

TriZetto And DST Health Solutions Lead In A Highly Consolidated Market

by Carlton A. Doty, January 17, 2008

Following significant consolidation in the healthcare claims platform space over the past two years, Forrester evaluated eight products among the remaining four leading vendors across 61 criteria. TriZetto and DST Health Solutions are Leaders, thanks . . .

For Customer Intelligence Professionals

The Forrester Wave™: Enterprise Marketing Platforms, Q1 2008

Unica And Aprimo Are Leaders; Oracle (Siebel) Leads A Pack Of Strong Performers

by Suresh Vittal, January 17, 2008

Eighty-three percent of marketers, a significant majority, tell us that they need a comprehensive marketing suite to improve their effectiveness. Enterprise marketing platform vendors that aspire to deliver this solution suite are currently unable to . . .

For Sourcing & Vendor Management Professionals

The Forrester Wave™: SAP Implementation Providers, Q4 2007

Accenture And IBM Lead An Extremely Well-Qualified Pack

by Liz Herbert, Stephanie Moore, December 28, 2007

Forrester evaluated the leading 16 SAP implementation providers across 108 criteria and found that Accenture and IBM have established leadership positions in this market thanks to the breadth, depth, maturity, and global nature of their SAP implementation . . .

For Security & Risk Professionals

The Forrester Wave™: Enterprise Governance, Risk, And Compliance Platforms, Q4 2007

BWise Is The Frontrunner In Overall GRC Capabilities, Followed Closely By AXENTIS, Paisley, And QUMAS

by Chris McClean, Michael Rasmussen, December 21, 2007

Forrester evaluated 15 leading enterprise governance, risk, and compliance (GRC) platform vendors across approximately 100 criteria. BWise demonstrated the strongest overall offering, with AXENTIS, MetricStream, OpenPages, Paisley, and QUMAS rounding . . .

For Interactive Marketing Professionals

The Forrester Wave™: Email Marketing Service Providers, Q4 2007

Responsys And e-Dialog Lead, With Epsilon And Yesmail Close Behind

by Julie M. Katz, December 20, 2007

The email market is a mature one. Vendors provide similar technologies, and all want to establish email as the pillar of a multichannel marketing program. Forrester evaluated eight leading email marketing service providers across 64 criteria and identified . . .