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For Business Process & Applications Professionals
The Forrester Wave™: Business Performance Solutions, Q4 2009
IBM Cognos, Oracle, SAP, And SAS Lead, With Clarity Systems In Close Pursuit
by Paul D. Hamerman, November 19, 2009
In Forrester's 89-criteria evaluation of business performance solutions (BPS) vendors, we found that IBM Cognos, Oracle, SAP, and SAS Institute led the pack because of their breadth of functionality and strength of their business intelligence (BI) foundations. . . .
For Information & Knowledge Management Professionals
The Forrester Wave™: Enterprise Content Management Suites, Q4 2009
Traditional Players Continue To Lead, While Microsoft Makes Inroads
by Stephen Powers, Brian W. Hill, Craig Le Clair, November 12, 2009
In Forrester's 70-criteria evaluation of eight enterprise content management (ECM) suite vendors, we found that IBM, Oracle, EMC, and Open Text lead due to breadth and depth of functionality and a continued focus on end-to-end ECM needs. Strong Performer . . .
For Infrastructure & Operations Professionals
The Forrester Wave™: WAN Optimization, Q4 2009
Blue Coat And Riverbed Lead, With Expand And Cisco Close Behind
by Chris Silva, November 10, 2009
In Forrester's 65-criteria evaluation of wide-area network (WAN) optimization vendors, we found that Blue Coat Systems and Riverbed Technology lead the pack, in part due to the changes these vendors made over the past year through acquisition of complementary . . .
For Consumer Product Strategy Professionals
The Forrester Wave™: US Online Video Platforms, Q4 2009
Brightcove And Ooyala Lead A Maturing Market
by Bobby Tulsiani, November 6, 2009
In Forrester's 37-criteria evaluation of online video platform vendors, Brightcove and Ooyala lead the pack with their end-to-end product offerings that target organizations of all sizes. VMIX and Kaltura follow closely behind with comprehensive offerings . . .
For Security & Risk Professionals
The Forrester Wave™: Identity And Access Management, Q4 2009
Oracle, CA, And IBM Lead, With Novell And Sun Microsystems Close Behind
by Andras Cser, November 3, 2009
In Forrester's 79-criteria evaluation of identity and access management (IAM) vendors, we found that Oracle, CA, and IBM lead the pack because of a rich IAM portfolio (both organically developed and acquired), an understanding of a rapidly changing market, . . .
For Sourcing & Vendor Management Professionals
The Forrester Wave™: Oracle Services Providers, Q4 2009
IBM And Accenture Lead; Infosys, Oracle, and Deloitte Are Strongest In Key Areas
by Liz Herbert, October 30, 2009
In Forrester's 60-criteria evaluation of Oracle services providers, we found that IBM and Accenture led the pack because of the overall breadth and depth of their Oracle services resources across applications and industries, and the breadth of services . . .
For Enterprise Architecture Professionals
The Forrester Wave™: B2B Service Providers, Q4 2009
GXS, Inovis, And Sterling Commerce Lead, With Seeburger, Axway, And Crossgate Close Behind
by Ken Vollmer, October 29, 2009
In Forrester's 85-criteria evaluation of B2B service provider vendors, we found that GXS, Inovis, and Sterling Commerce led the pack due to the comprehensive nature of their business to business (B2B) hosted document exchange and managed services offerings . . .
For Sourcing & Vendor Management Professionals
The Forrester Wave™: Managed Global MPLS Services, Q4 2009
AT&T Leads On Strategy And Market Presence; Orange Has The Best Service Offer
by Brownlee Thomas, Ph.D., October 27, 2009
In Forrester's 54-criteria evaluation of nine managed global MPLS service providers, the Leaders included AT&T, BT Global Services, Orange Business Services, and Verizon Business. AT&T had the highest scores in both strategy and market presence, . . .
For Consumer Market Research Professionals
The Forrester Wave™: Full-Service Market Research Online Community Vendors, Q4 2009
Communispace And Vision Critical Lead In A Space That's Heating Up
by Tamara Barber, October 22, 2009
In Forrester's 46-criteria evaluation of six full-service market research online community (MROC) vendors, we found that Communispace and Vision Critical led the pack because of the former's commitment to high customer service and deliverables and the . . .
For Interactive Marketing Professionals
The Forrester Wave™: Interactive Attribution, Q4 2009
ClearSaleing, Visual IQ, And Atlas Lead, With \[x+1\] And Coremetrics Close Behind
by Emily Riley, October 20, 2009
In Forrester's 44-criteria evaluation of interactive attribution vendors, we found that while no vendor offers a fully formed solution, ClearSaleing, Visual IQ, and Atlas lead the pack. ClearSaleing, a standalone attribution tool with rich modeling, comes . . .
For Sourcing & Vendor Management Professionals
The Forrester Wave™: SAP Implementation Providers, Q3 2009
Accenture and IBM Lead As The Landscape Continues To Evolve
by Liz Herbert, August 10, 2009
In Forrester's 60-criteria evaluation of SAP implementation providers, we found that Accenture and IBM led the pack because of the breadth and depth of their SAP implementation capabilities. Both of these firms are strong across a wide range of industries, . . .
For Interactive Marketing Professionals
The Forrester Wave™: US Interactive Agencies — Strategy And Execution, Q3 2009
R/GA, VML, Sapient Interactive, And OgilvyInteractive Lead With Several Close Behind
by Sean Corcoran, August 7, 2009
Forrester's evaluation of the strategy and execution capabilities of interactive agencies across 39 criteria finds that the market has matured considerably in the past 18 months. The market is now ready to take a big step to join, and in some cases even . . .
For Information & Knowledge Management Professionals
The Forrester Wave™: Collaboration Platforms, Q3 2009
Microsoft And IBM Lotus Lead; Novell Challenges
by Rob Koplowitz, August 6, 2009
In Forrester's 66-criteria evaluation of collaboration platform vendors, we found that Microsoft and IBM Lotus led the pack based on the breadth of functionality in their offerings. Novell edged into the Leaders' quadrant with its Teaming product. MindTouch, . . .
For Application Development & Program Management Professionals
The Forrester Wave™: Complex Event Processing (CEP) Platforms, Q3 2009
The Fledgling CEP Platform Market Is Vibrant, Competitive, And Dynamic
by Mike Gualtieri, John R. Rymer, August 4, 2009
Forrester evaluated nine complex event processing (CEP) platforms using 114 criteria and found Progress Software and Aleri to be standout Leaders because of their top scores in the event processing features and strategy categories. Solid features and . . .
For Interactive Marketing Professionals
The Forrester Wave™: Australian Interactive Marketing Agencies, Q3 2009
Amnesia Razorfish, HotHouse, Hyro, And The White Agency Emerge As Leaders
by Steven Noble, July 30, 2009
Forrester's first-ever evaluation of Australian interactive marketing agencies looked at 36 criteria and revealed a market that is split between its roots in technology and its emerging focus on marketing strategy. Amnesia Razorfish, HotHouse, Hyro, and . . .
For Customer Intelligence Professionals
The Forrester Wave™: Web Analytics, Q3 2009
Omniture, Coremetrics, Unica, And Webtrends Lead, With Nedstat Close
by John Lovett, July 23, 2009
In Forrester's evaluation of eight Web analytics vendors, we reviewed 105 criteria that exposed a tight Leader board because of each vendor's ability to process copious amounts of data and offer robust customization capabilities. Leaders in this field . . .
For Security & Risk Professionals
The Forrester Wave™: Enterprise Governance, Risk, And Compliance Platforms, Q3 2009
BWise, OpenPages, And Thomson Reuters Take The Top Spots, With MetricStream And AXENTIS Rounding Out The Leaders
by Chris McClean, July 1, 2009
The enterprise governance, risk, and compliance (GRC) market is still relatively young, populated primarily by small but solid pure-play vendors. Growing corporate concerns have raised market expectations, however, bringing new competition from startups . . .
For Application Development & Program Management Professionals
The Forrester Wave™: Enterprise Database Management Systems, Q2 2009
Oracle, IBM, And Microsoft Lead, With Sybase Following Closely; Ingres Tops Open Source Databases In Current Offering
by Noel Yuhanna, June 30, 2009
In Forrester's 153-criteria evaluation of enterprise open source and closed source database management systems (DBMSes), we found that Oracle, IBM, Microsoft, and Sybase lead the pack because each offers mature, high-performance, scalable, secure, and . . .
For Information & Knowledge Management Professionals
The Forrester Wave™: Document Output For Customer Communications Management, Q2 2009
No Overall Market Leader Emerges As Vendors Build Out DOCCM Capabilities
by Craig Le Clair, Sheri McLeish, June 25, 2009
In Forrester's 95-criteria evaluation of document output for customer communications management (DOCCM) vendors, we found no overall Leader across all segments; however, numerous Strong Performers and Contenders bring their own strengths to the structured, . . .
For Information & Knowledge Management Professionals
The Forrester Wave™: Records Management, Q2 2009
CA, Autonomy, Open Text, IBM, Oracle, And EMC Lead A Competitive Market
by Brian W. Hill, June 23, 2009
In Forrester's 89-criteria evaluation of records management vendors, we found that CA, Autonomy, Open Text, IBM, Oracle, and EMC lead the pack with strong physical and electronic records management capabilities and a growing, diverse customer base. While . . .
For Infrastructure & Operations Professionals
The Forrester Wave™: Premise-Based IVR/Voice Portals, Q2 2009
Genesys Leads, With Avaya And Cisco Systems Closely Following
by Elizabeth Herrell, June 17, 2009
In Forrester's 52-criteria evaluation of IVR/voice portal premise-based offerings, we found that Genesys, Avaya, Cisco Systems, and Nortel Networks lead the pack. These vendors deliver innovative solutions with advanced capabilities on their end-to-end . . .
For Infrastructure & Operations Professionals
The Forrester Wave™: Network-Based IVR/Voice Portals, Q2 2009
Tellme And Nuance Are Leaders, With Verizon And Voxeo Close Behind As Strong Performers
by Elizabeth Herrell, June 15, 2009
In Forrester's 53-criteria evaluation of network services providers for IVR/voice portal (VP) vendors, we found that Tellme and Nuance lead the pack with their all-inclusive platform support for advanced capabilities and innovative solutions. Verizon . . .
For Customer Experience Professionals
The Forrester Wave™: Interactive Marketing Agencies — Web Design Capabilities, Q2 2009
Sapient, imc2, Razorfish, And Iconnicholson Lead With Ibm Interactive Close Behind
by Vidya L. Drego, June 5, 2009
In Forrester's evaluation of the Web design capabilities of leading interactive marketing agencies across 18 criteria, we found that Sapient, imc2, Razorfish, IconNicholson, and IBM Interactive led the pack for transaction-led projects — due in . . .
For Information & Knowledge Management Professionals
The Forrester Wave™: Web Content Management For External Sites, Q2 2009
SDL Tridion, Interwoven, And FatWire Lead, While Microsoft Makes Inroads
by Stephen Powers, Tim Walters, Ph.D., June 1, 2009
Forrester evaluated 10 leading Web content management (WCM) vendors across approximately 115 criteria and found that SDL Tridion continues its leadership in enabling organizations to deliver persuasive customer experiences on publicly facing Web sites. . . .
For eBusiness & Channel Strategy Professionals
The Forrester Wave™: CDHP Platforms, Q2 2009
Several New Leaders Emerge In A Rapidly Maturing Market
by Carlton A. Doty, May 29, 2009
In Forrester's 60-criteria evaluation of consumer-directed health plan (CDHP) platform vendors, we found a tight group of four Leaders with proven ability to serve multiple stakeholders well and to deliver a subscriber experience that stands out from . . .
