How To Be A Hero: Develop An Enterprise Search Strategy

Air Date: Monday, October 01, 2007

Cost: $250


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Presented By:

Matthew Brown

Matthew Brown
Principal Analyst, Research Director
Forrester Research, Inc.

Who should attend: Information & Knowledge Management professionals

Description:

A decision to implement enterprise search cannot be taken lightly. After all, many companies end up disappointed and frustrated with high-priced products that fail to live up to expectations. Yet, it's surprising how little effort these companies typically put into creating a compelling search experience for employees — especially given the potential productivity gains effective search implies. To avoid the failed search project trap, Information and Knowledge Management pros should follow nine steps to maximize the impact of their search investments, while minimizing the risk of over-investing in the technology.

Agenda:

  • Content growth drives demand for better information access tools.
  • Why consumer search is setting expectations for search in the workplace.
  • Eight steps to a successful search strategy.

Vendors mentioned: Autonomy, Coveo, Endeca, FAST, Google, IBM, Microsoft, Oracle, Recommind, and Vivisimo.

Technical requirements:

An Internet connection and a one-time download of the WebEx™ Player are required.

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