Best Practices For Successfully Implementing Unified Communications
Air Date: Thursday, March 13, 2008
Cost: $250
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Presented By:
Elizabeth Herrell
Vice President, Principal Analyst
Forrester Research, Inc.
Who should attend: IT Infrastructure & Operations professionals
Description:
Unified communications (UC) has captured the interest of both IT and business executives as a strategic initiative to improve how business communicates. UC integrates multiple communication applications with desktop applications to deliver new capabilities for core business processes. This session identifies how organizations can successfully implement their UC solution based on best practices from other companies who were early adopters for this technology.
Agenda
- Why UC is strategic for business
- What you need to know before you begin
- How to launch UC successfully
- Best practices for managing UC post deployment
Vendors mentioned: Avaya, Cisco, IBM, Microsoft, Nortel, and Siemens.
Related Research:
Are You Ready For Unified Communications?
by Elizabeth Herrell, August 24, 2007
How To Evaluate Business Value For Unified Communications
by Elizabeth Herrell, December 27, 2007
Technical requirements:
An Internet connection and a one-time download of the WebEx™ Player are required.
