Business Case Presentations That WOW

Air Date: Tuesday, May 19, 2009

Cost: $250

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Presented By:

Who should attend: Customer Experience professionals

Description:

Need more money to improve your company’s customer experience? Get it by exciting executives with the economic benefits of a great customer experience. In this session you’ll learn how to break free of typical, boring presentations by mastering five ways to shake things up. When you do you’ll get — and keep — the attention of those with the power to sign the checks.

Agenda

• Why is it important to present business cases face to face?
• What makes presentations interesting, memorable, and persuasive?
• What five things should customer experience professionals do to turn their business case presentations from boring to WOW?

Related Research:

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Fixing Known Usability Problems Pays Off

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Top Decision Criteria For Execs Who Approve Web Customer Experience Budgets

by Megan Burns, June 4, 2008

Technical requirements:

An Internet connection and a one-time download of the WebEx™ Player are required.