CIOs: Plan Effectiveness Reviews To Squeeze More Value From ERP Investments

Air Date: Thursday, September 17, 2009

Cost: $250


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Presented By:

George Lawrie

George Lawrie
Principal Analyst
Forrester Research, Inc.

Who should attend: CIOs

Description:

Most CIOs have inherited mature enterprise resource planning (ERP) implementations. New users and new challenges threaten the quiet order of standardized processes with urgently required modifications or extensions to the core process that once brought so much harmony. To properly manage the chaos without creating an over-controlling and complex governance structure that inhibits innovation, CIOs should recruit external help and plan systematic reviews of the fit between their ERP-enabled processes and the imperatives of their end use colleagues.

Agenda:

  • How do ERP and business get out of step?
  • What are the consequences of ERP and business practices drifting apart?
  • What can CIOs do to better align and demonstrate the value of their core processes?
  • How and when should CIOs conduct systematic ERP effectiveness reviews?
  • Recommendations: Use systematic ERP reviews to build better business alignment.

Vendors mentioned: HCL, Infosys, Lawson Software, Oracle, SAP, Tata Consultancy Services, Troux Technologies

Related Research:

CIOs: Plan Effectiveness Review To Squeeze More Value From ERP Investments

by George Lawrie, August 11, 2009

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