How To Create A Unified Communications Strategy During Challenging Times

Air Date: Wednesday, February 04, 2009

Cost: $250


Purchase

Couldn't Attend This Teleconference?

You can still listen to or watch the teleconference at a time that's convenient for you. We offer the hourlong archived teleconferences in MP3 format (audio only) or in WebEx format (audio with PowerPoint slides). Choose the format that is convenient for you.

Presented By:

Elizabeth Herrell

Elizabeth Herrell
Vice President, Principal Analyst
Forrester Research, Inc.

Who should attend: Infrastructure & Operations professionals

Description:

Unified communications is a major step forward for most organizations, and its solutions provide the ability to improve business processes and worker productivity. However, a major concern for most IT managers is how to prepare and justify UC during times of tight budgets. There are many factors that go into determining the right approach to UC deployments and gaining executive approval for the upgrades. This session examines the necessary steps to successfully launch UC and discusses best practices for developing a business plan for going forward. Additionally, it covers how major vendors approach the market with their UC solutions.

Agenda:

  • Beginning the process for UC adoption
  • Identifying cross-functional support requirements
  • Evaluating core UC applications for short- and long-term benefits
  • Building a business case and identifying costs
  • Mapping vendor's value proposition to your requirements
  • Generating the RFP

Vendors mentioned: Alcatel Lucent, Avaya, Cisco, IBM, Microsoft, NEC, Nortel, and Siemens

Related Research:

Evaluating UC Vendors On Key Applications

by Elizabeth Herrell, December 22, 2008

Take A Close Look At UC Applications

by Elizabeth Herrell, January 6, 2009

Technical requirements:

An Internet connection and a one-time download of the WebEx™ Player are required.

Event Information

Frequently Asked Questions

Contact Us

Email: Forrester Client Services

Americas
+1 866.FORRESTER
(367.7378)
+1 617.613.5730
8 a.m.-5:30 p.m. Eastern time

Europe
+44 20 7323 7730
09:00-17:30 local office time