The Current State Of Global IT Infrastructure Outsourcing
Air Date: Thursday, June 11, 2009
Cost: $250
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Presented By:
Paul Roehrig, Ph.D.
Who should attend: Sourcing & Vendor Management professionals
Description:
Forrester evaluated leading global IT infrastructure outsourcing service providers across 31 criteria — including an additional 25-item reference client survey — and found that IBM and the combined HP/EDS firm both stand out from the rest in their current offerings for clients. India-based giant Wipro had among the best overall scores based on a sound current offering, good market presence, and an excellent strategy for the infrastructure space. Not surprisingly, the leaders also included Accenture and Capgemini, both of which have a solid legacy foundation of consulting and technical capability. Although dwarfed in size by the legacy global service provider firms, India-centric firms — including Cognizant, HCL Technologies, Infosys, and TCS — also landed among the leaders by showing good delivery capability and generally strong, forward-looking strategies for the global infrastructure services business.
Agenda:
Infrastructure service clients seek cost savings and higher productivity.
The global economic crisis is shaping IT infrastructure sourcing decisions.
Global IT infrastructure outsourcing evaluation overview
Evaluation criteria focus on provider strengths and differentiation.
All providers evaluated have a strong market presence.
Does size matter? Comparing smaller providers against huge services firms
Traditional powerhouses IBM and HP are joined by Wipro at top of the pack.
Vendors mentioned: Accenture, Capgemini, Cognizant, CSC, Fujitsu, HCL Technologies, HP (including EDS), IBM, Infosys, Logica, Siemens IT Solutions and Services, TCS, T-Systems, Unisys, and Wipro