Enabling Key Business Processes Through ECM
Friday, September 05, 2008, 11:00 a.m.-12:00 p.m. Eastern time (16:00-17:00 UK time)
Presented By:
Sheri McLeish
Analyst
Forrester Research, Inc.
Craig Le Clair
Senior Analyst
Forrester Research, Inc.
Cost: $250
Who should attend: Information & Knowledge Management professionals
Description:
Putting your ECM system to work to enable business processes ignites operations across industries. From HR onboarding, medical records, and AP invoice management to contract and medical records management, using your ECM suite to deliver information more efficiently can speed delivery, drive down costs, improve accuracy, and streamline efforts to manage the information flow. This teleconference will review the major ECM vendors’ offerings to enable business processes, specifically the capture of paper and other unstructured information to aid business processes.
Agenda
- Overview of Methodology and Vendors evaluated
- Assessment of ECM Vendor Offerings in:
- AP invoice management
- Order administration/account opening
- HR onboarding
- Contract management
- Medical record management
- Student records management
- Enterprise applications (e.g. ERP, CRM)
- Trends and Innovations in Enabling Business Processes Through ECM
- Q&A
Vendors mentioned: Alfresco Software, EMC, Hyland, IBM, KnowledgeLake, Kofax, LaserFiche, OpenText, Oracle, Perceptive, and Vignette.
Related Research:
Market Overview: Document Processing Services
by Craig Le Clair, April 29, 2008
The Forrester Wave™: Business Process Management For Document Processes, Q3 2007
by Craig Le Clair, Colin Teubner, July 09, 2007
The Future Of Information Capture
by Barry Murphy, June 02, 2006
An Internet connection with a browser is required for the visual presentation. For the audio component, a separate phone line is required.
You will receive dialing and WebEx instructions via email prior to the Event.
If you have any problems accessing the teleconference presentation, please call the Client Resource Center at +1 866.FORRESTER (367.7378) or +1 617.613.5730 and identify yourself as a teleconference attendee.
