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Presented By:
Henry Dewing Principal Analyst Forrester Research, Inc.
Who should attend: Information & Knowledge Management professionals
Description:
Managed Services take many forms - hosted or onsite, professional services and even “as a service.” Demand for managed services is gathering steam as firms recognize that they cannot manage their rapidly evolving IT infrastructure, or they simply chose not to dedicate resources and attention to IT infrastructure management. Insights from end user survey data and Forrester Inquiries will illuminate market tends in this market.
Agenda
Managed Services Evolution
Managed Services Business Value and User Demand
Buyer Insights
Vendors mentioned: Accenture, AT&T, CapGemini, EDS/HP, and IBM.