How To Measure And Value iWorker Productivity

Air Date: Thursday, November 19, 2009

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Presented By:

Sheri McLeish

Sheri McLeish
Analyst
Forrester Research, Inc.

Who should attend: Information & Knowledge Management professionals

Description:

Improving productivity is up there with cutting costs as a fundamental goal for any organization. But what does productivity really mean for an information worker today? Increasingly complex business relationships, the influence of consumer technologies in the workplace, and competing desires to control the desktop while encouraging innovation make it difficult for business and technology leaders to know where to focus. This presentation looks at the top business goals for today's productivity investments, as well as how to determine those elusive productivity measures. These benchmarks can help enterprises build worker productivity business cases that align efforts with value.

Agenda:

  • Who are today's iWorkers?
  • The tools of the trade
  • The art (and science) of measuring iWorker productivity
  • Benchmarking your business goals to productivity investments
  • Recommendations

Vendors mentioned: Adobe, Corel, Google, IBM/Lotus, Microsoft, Novell, Sun, Thinkfree, Zoho

Technical requirements:

An Internet connection and a one-time download of the WebEx™ Player are required.

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