Mobile Phones: The Great Enabler Of Secure Online And Mobile Banking?
Air Date: Thursday, November 08, 2007
Cost: $250
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Presented By:
Bill Nagel
Senior Editor Forrester Research, Inc.
Who should attend: Security & Risk professionals
Description:
To register please contact Client Support at 617/613-5730 or 1-866-Forrester or at +44 20 7323 7730 (from Europe). Online registration for this teleconference is now closed.
Who should attend: Security & Risk professionals, and eBusiness, Channel & Product professionals.
Description
Financial institutions seeking to expand online and mobile banking to their entire customer base face challenges of balancing security with usability. Many banks feel trapped between the requirements of regulations like FFIEC to implement strong authentication and the often inconvenient ways of doing it. Fearing both customer churn due to security that is effective but onerous and the wrath of regulators for doing nothing, they often compromise on a method that ticks the boxes on audit sheets but fails to completely deliver on the security end. But several vendors are now leveraging the near-ubiquity of mobile phones to provide a range of secure, effective, and convenient methods of customer authentication. Mobile authentication promises to be the linchpin that will hold together online banking, mobile banking, and mobile payments in a method that marries security with convenience.
Agenda
Online banking security: from the "password problem" to the "token problem"
Many banks are currently using authentication techniques that satisfy FFIEC requirements but do not provide strong security
The three methods of mobile authentication ¿ SMS OTP, soft token OTP, and out of band ¿ and their pros and cons
What to look for in a mobile authentication solution so that you please customers and enhance your online and mobile banking offerings