SAP Jam Session: What Do SAP Clients Need To Know About Implementation And Support Services, SAP's Cloud And On-Demand Services, And Offshoring?

Air Date: Thursday, March 25, 2010

Cost: $250

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Presented By:

Who should attend: Application Development & Delivery professionals, CIOs, Sourcing & Vendor Management professionals, and Business Process professionals

Description:

The Jam Sessions consist of four condensed WebEx panel sessions. Forrester's SAP watchers educate clients on everything they need to know about becoming more successful in working with one of the world's most powerful software firms.

In this final session, participants learn Forrester's view of the SAP services landscape and how SAP clients should maximize value from providers. They learn about the key criteria for vendor selection and the key providers across SAP services.

Agenda:

• Forrester's recommended best practices for contracting and vendor management
• Forrester's view of SAP's cloud computing and on-demand strategy and the cloud offering of its competitors
• Forrester's advice about best practices in establishing SAP competence centers and in most effectively organizing internal and third-party support resources

Related Research:

The Forrester Wave™: SAP Implementation Providers, Q3 2009

by Liz Herbert, August 10, 2009

Best Practices For Selecting And Managing Your SAP Implementation Provider

by Liz Herbert, May 18, 2009

The Three Archetypes Of IT Vendors

by Euan Davis, April 25, 2008

Technical requirements:

An Internet connection and a one-time download of the WebEx™ Player are required.