Strategies For Successful Telecom Services Sourcing And Vendor Management

Air Date: Wednesday, April 30, 2008

Cost: $250


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Presented By:

Phil Sayer

Phil Sayer
Principal Analyst
Forrester Research, Inc.

Brownlee Thomas, Ph.D.

Brownlee Thomas, Ph.D.
Principal Analyst
Forrester Research, Inc.

Who should attend: Sourcing & Vendor Management professionals, CIOs, and IT Infrastructure & Operations professionals

Description:

Enterprise telecom services sourcing strategies appear to be heading in opposite directions. At one end of the spectrum, a growing number of firms are bringing control over key telecom and network functions back in house and opting for greater use of multisourcing service provisioning. At the other end, some — typically the largest — organizations are choosing to outsource most or all of their telecom services requirements to a single service provider.

Agenda:

  • Global and European network and telecom services procurement trends
  • Multisourcing or single sourcing — which is best?
  • WAN service vendor management examples
  • Recommendations

Vendors mentioned: AT&T, BT Global Services, Cable & Wireless, EDS, HP, IBM, NTT Communications, Orange Business Services, Sprint, T-Systems, Vanco, and Verizon Business.

Related Research:

Set A Balanced Strategy For Successful Telecom Sourcing

by Phil Sayer, March 18, 2008

How To Manage Multiple Telecom Services Providers

by Brownlee Thomas, Ph.D., January 31, 2008

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