Trends 2008: Enterprise Software Licensing And Pricing

Air Date: Friday, February 15, 2008

Cost: $250

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Presented By:

Who should attend: Business Process professionals, CIOs, and Sourcing & Vendor Management professionals

Description:

Forrester interviewed 25 clients of leading enterprise applications providers and surveyed 215 business process and applications professionals about their software licensing and pricing experiences. According to these users, software licensing and pricing continues to be marred by complexity, soaring maintenance costs, and a lack of flexibility and alignment with business goals. While vendors work to find the balance that works for them and their clients, a number have made progress by simplifying the process, offering customer focused management, and empowering clients. Forrester believes future application innovation trends like service-oriented architecture (SOA) and software-as-a-service (SaaS) will be the impetus behind a shift in how firms view apps licensing and pricing and what they demand from apps providers. In the meantime, business process and applications professionals must arm their firms to mitigate licensing pain points.

Agenda

• Why apps users remain dissatisfied with the state of licensing
• How some vendors are responding to client pain points
• What customers are demanding
• How to take the long view on software licensing and pricing

Vendors mentioned: Agresso, Deltek, Epicor Software, IFS, Infor, Lawson, Microsoft, Oracle, QAD, Sage Software, SAP, and Sterling Commerce.

Technical requirements:

An Internet connection and a one-time download of the WebEx™ Player are required.