What Are Your Best Options For Managed Global MPLS Services?

Air Date: Wednesday, December 02, 2009

Cost: $250

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Presented By:

Who should attend: Sourcing & Vendor Management professionals

Description:

To assess the state of the managed global MPLS services market and see how facilities-based service providers of these services to MNCs stack up against each other, Forrester evaluated the strengths and weaknesses of nine large international network operators that offer these services in at least three geographic regions. They were compared against 56 high-level evaluation criteria that measure provider capabilities related to current offer, strategy, and market presence.

Managed global MPLS services transfer the responsibility for monitoring the wide-area network (WAN) service on an end-to-end basis from corporate IT to the service provider. When provided by a network operator, this always includes their international WAN, access and egress, and the demarcation devices or routers that interface with the provider's service. The provider monitors the customer's end-to-end network performance, detects and identifies the sources of network performance troubles, and reports external as well as network-related problems to the customer. Depending on the type or level of managed global MPLS service purchased, the service provider often owns as well as maintains and manages the customer's edge routers.

Agenda:

• Trends in MNC adoption of MPLS technologies and interest in managed global MPLS services.
• Review of evaluation criteria in the current offering, strategy, and market presence categories.
• Review of providers across the Forrester Wave™ evaluation criteria.
• How to decide which provider(s) will provide a good fit for managing your global MPLS WAN.

Vendors mentioned: AT&T, BT Global Services, Cable & Wireless, Global Crossing, NTT Communications, Orange Business, Services, Sprint, T-Systems, and Verizon Business.

Related Research:

The Forrester Wave™: Managed Global MPLS Services, Q4 2009

by Brownlee Thomas, Ph.D., October 27, 2009

Enterprises Need Innovative Telecom Service Options And Flexibility To Address Cost Pressures

by Brownlee Thomas, Ph.D., June 29, 2009

Reducing Risk In Global Telecom Services Sourcing

by Brownlee Thomas, Ph.D., December 12, 2008

Global WAN Services Options Are Maturing And Expanding

by Brownlee Thomas, Ph.D., January 23, 2009

Technical requirements:

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