Best Practice Report

Harness The Power Of Your Business Analysts

A Guide To Building Your Business Analysis Program

December 9th, 2008
MG
Mary Gerush
With contributors:
Mike Gilpin , David D'Silva

Summary

IT has long known that business analysis is important, but many shops are just beginning to focus on improving their business analysts' skills and practices. Smart application development leaders recognize that strong business analysis results in increased project success, better products, and improved customer satisfaction. They see that it strengthens the relationships between IT and business partners. And with recent research showing the cost of poor requirements practices, they understand that improving their business analysis practices can save them money. These leaders are establishing business analysis programs to provide adaptable templates, techniques, and tools to optimize business analysis performance, hone their business analysts' skills, and build community and collaboration among their analysts. Whether business analysts are centralized or distributed throughout your organization, a business analysis program can improve your effectiveness and add business value.

Want to read the full report?

Contact us to become a client

This report is available for individual purchase ($1495).

Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.