Trends Report

Pioneer Vendors: Smart, Connected Products For The Internet Of Things

Five Startups Transforming Customer Experience In A Connected World

January 6th, 2014
Frank Gillett, null
Frank Gillett
With contributors:
Julian Keenan , Christopher Mines , Leslie Owens , Tony Costa

Summary

Many companies are rethinking the nature of their products and services as connectivity and control become easier. Smarter, more connected products are being enabled as the Internet of Things (IoT) gains momentum, underpinned by machine-to-machine (M2M) technologies like RFID tags, GPS, and ZigBee sensors. Customers will see drastic changes in how they use products and services in their everyday lives as smart, connected products use context and data to increase their utility and enjoyment. This report introduces business technology leaders to five pioneer vendors that are making products more contextual, more experiential, and more connected by adding voice input, aggregating control and orchestration of multiple smart devices, creating digital identities for physical objects, and personalizing assistance based on an individual's feelings and body state.

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