Forrester

For CIO Professionals

Report:A Fact-Based Approach To Workforce Technology Needs Assessment

An Empowered Report: Tools To Assess How Employees Use Technology

To have a fact-based conversation about what your employees need from technology, you have to ask them. Field a survey when you absolutely must have the facts without bias. For a quick and dirty...

• Downloads: 771

For CIO Professionals

Report:The HERO Index: Finding Empowered Employees

Empowered Employees Solve Customer Problems: Find Them And Help Them

Groundswell technologies — social, mobile, video, and cloud — put tremendous power in the hands of customers. Only empowered employees can respond at the speed of empowered customers...

• Downloads: 932

For CIO Professionals

Report:WebCenter Suite Allows Oracle Applications To Embrace The Information Workplace

Oracle is not a company that leaps to mind when you think of knowledge workers — certainly, not in the way that IBM/Lotus or Microsoft might. Yet, with the emergence of the Information...

• Downloads: 220

For CIO Professionals

Tool:Evaluated Vendors: Product Information And Selection Criteria

For CIO Professionals

Report:Four Giants Compete For Your Cloud Email Business

Microsoft And Google Lead; IBM's In The Hunt; Cisco's Just Starting Out

Google jumped into the enterprise email market in 2007 with a $50 annual subscription to its cloud email service and turned the market upside down. Microsoft quickly re-evaluated and repriced its...

• Downloads: 1123

For CIO Professionals

Client Inquiry:Video Adoption In The Workplace?

What is the state of video use by information workers?

For CIO Professionals

Client Inquiry:Creating A Mobile Initiative And Remote Work Best Practices

What are some remote working practices and policies, and how do we create a mobile initiative within our company?

For CIO Professionals

Report:Social Business Strategy: An IT Execution Plan

Using Social Business Maturity To Chart A Course For CIOs

Social technology is coming into every organization whether IT wants it or not. The adoption of social technologies to support business and customer needs has been fastest outside of IT — often...

• Downloads: 1305
• Comments: 1
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For CIO Professionals

Report:The State Of Workforce Technology Adoption: Global Benchmark 2012

Strategic Planning Forrsights For CIOs

CIOs are responsible for the technology tools and services that make employees productive and successful at work. Too often, the CIO organization must make decisions about devices, software licenses,...

• Downloads: 229

For CIO Professionals

Tool:Are You A Build Exception To The Buy Rule?

For CIO Professionals

Tool:TechRadar™: Creation Phase Technologies

For CIO Professionals

Report:Portrait Of A Government Information Worker

Governments Are Playing Catch-Up In Terms Of Mobility And Collaboration

North American and European governments are striving for efficiency, openness, and responsiveness as their constituencies increasingly organize and mobilize using social technologies. However,...

• Downloads: 537

For CIO Professionals

Tool:Forty-One Percent Of US Information Workers Now Use Personal Cloud Services At Work

For CIO Professionals

Report:The Big Deal About Big Data For Customer Engagement

Business Leaders Must Lead Big Data Initiatives To Derive Value

As consumers use multiple touchpoints to obtain information, exchange reviews, and purchase products and services, organizations are struggling to better integrate systems and leverage social...

• Downloads: 2014
• Comments: 3
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For CIO Professionals

Tool:Forecast: US Personal Cloud Subscription Revenue, 2010 to 2016

For CIO Professionals

Report:Asian Urbanization Creates Opportunities For ICT Suppliers

With increasing urbanization, Asian cities will undergo rapid transformation, creating opportunities for vendors that align themselves with city-level objectives. City opportunities are growing...

• Downloads: 272

For CIO Professionals

Tool:Employee Advocacy By Country

For CIO Professionals

Client Inquiry:Providing Employees With The Right Mobile Tools

How do we develop an internal mobile strategy to provide employees with the necessary tools and applications to improve effectiveness and productivity?

For CIO Professionals

Report:IBM Case Manager Productizes The Information Workplace

The Information Workplace is moving from vision to reality. The best evidence is coming in the form of vendors offering broad, previously disparate functionality packaged together to solve common...

• Downloads: 271

For CIO Professionals

Report:Enable Workplaces Of The Future, Now!

Flexible Work And Cowork Redefine Workplace Diversity

If you haven't heard the latest office gossip, you might want to figure out why. As workers increasingly work from home, a coffee shop, a public library, the train, or one of the new coworking...

• Downloads: 145
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For CIO Professionals

Report:Consumerization Will Erase Boundaries Between Corporate And Consumer Technology Markets

Vendor Strategists Must Overhaul Business Units And Products Aimed At Information Workers

Execs plotting new information and communications technology (ICT) products and services face changing information worker behaviors driven by five innovations that empower users to provision and use...

• Downloads: 837

For CIO Professionals

Report:New Dynamics Shape IT Services Spending

Changes Will Accelerate Over The Next 24 Months

The IT services industry is in the middle of a fundamental transformation of who it sells to, what services it sells, and how it delivers those services. Upstart vendors specializing in new...

• Downloads: 367
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For CIO Professionals

Tool:Forrester Wave™: Mobile Collaboration, Q3 '11

For CIO Professionals

Report:The Forrester Wave™: Mobile Collaboration, Q3 2011

Mobile collaboration means putting collaboration workloads onto all-important smartphones and tablets, then delivering a great user experience anywhere, anytime, on any device. This is a high bar to...

• Downloads: 2364

For CIO Professionals

Report:Defining The Boundary Between Business Tech Buying And Consumer Tech Buying

Understanding Who Chooses And Who Pays For Devices That Span Business And Personal Tasks

The spreading bring-your-own-device (BYOD) phenomenon has created a more complex landscape of tech buying. But traditional divisions between consumer tech purchases and business tech purchases still...

• Downloads: 179