About Forrester
Forrester Research, Inc. is an independent research company that provides pragmatic and forward-thinking advice to global leaders in business and technology.

Sarah Rotman Epps is a Senior Analyst serving marketing leadership professionals, based in San Francisco. She studies the evolution of personal computing: how devices are changing, the new consumer behaviors they produce, and the industries they disrupt. She advises marketing and strategy leaders on how to capitalize on these trends through Forrester’s syndicated research, consulting, public speaking, and blogging.
Sarah's research is quoted frequently in The New York Times, The Wall Street Journal, the Financial Times, BusinessWeek, The Economist, and other leading publications. She has appeared as an expert on CBS Sunday Morning, CNN, CNBC, Bloomberg TV, and NPR. She is a guest blogger on Forbes.com, ReadWrite.com, Ars Technica, PaidContent.org, AdAge, and All Things D. Sarah is a sought-after speaker at industry events.
Sarah joined Forrester in 2004. Prior to her current role, Sarah was an analyst covering media and content, helping publishers optimize their digital content and monetization strategies. Before joining Forrester, Sarah was the publishing director at Let's Go Publications, where she oversaw the publication of the annually updated series of 40 travel guides.
Sarah graduated magna cum laude from Harvard University with a B.A. in visual and environmental studies. She cross-registered at MIT and wrote her thesis on tangible interfaces and alternatives to keyboard and mouse computing.
View this post as it appears on ReadWrite.com. Last week was full of news on wearable devices: First the report from The Wall Street Journal that Microsoft is fabricating a smart...
View this post as it appears on ReadWrite.com. When I talk to marketing executives about the Smart Body, Smart World paradigm — how sensor-laden devices like wearables give us access...
View this post as it appears on ReadWrite.com. Google’s Project Glass deserves plaudits for innovation, not just for the device itself but also for the process by which Google is...
View this post as it appears on ReadWrite.com As part of my research at Forrester, I’ve spent a lot of time getting to know companies developing technology solutions for K-12 and higher...
In the past few days, Wired, the New York Times, and the Wall Street Journal have all published reports of Apple creating a smartwatch -- a multifunctional wrist-based wearable with a curved glass...
View this post as it appears on ReadWrite.com. Wearable devices like the Nike+ FuelBand, Jawbone UP, larklife, and future products like the Misfit Shine and Google...
Sensor-laden wearable devices, with their unique ability to capture data generated by the body, are important components of a larger phenomenon we call “smart body, smart world.” Use...
Today, more than 3,000 vendors and somewhere in the ballpark of 140,000 attendees descend on Las Vegas to attend CES 2013. Continuing the trend of the past several years, this year traditional...
Jawbone, a privately-held company based in San Francisco with a $1.5 billion valuation, today announced the relaunch of its UP wristband, which it discontinued one year ago due to manufacturing...
Today, Apple unveiled a new lineup of devices: new iMacs, Mac Mini, a 13-inch Retina MacBook Pro (which, weighing in at only a half-pound more than the Air, is sure to be a best-seller, as its...
Clients frequently ask me about the big picture: How is consumer computing changing, and what’s coming next? My new Forrester report, published today, takes on that question. It’s called...
Today, Microsoft announced pricing and availability for the Windows RT version of the Microsoft Surface ($499 for 32GB, not including the “Touch Cover,” available for preorder today,...
We’ve seen many dazzling new consumer technology products launch in 2012, with many more expected by year end. Amid the bang of the Microsoft Surface, iPhone 5, and Google Nexus, it would be...
With a few discreet press and analyst briefings but no song and dance event (ahem, Foo Fighters), Barnes & Noble has unveiled its new Nook Tablets: the 7-inch Nook HD and the 9-inch HD+. The prices...
Consumers are up in arms about the "map fail" of the new iOS maps app, collectively blogging screenshots of maps that fall short (http://theamazingios6maps.tumblr.com/). Why is this such a big deal?...
If Apple had a motto for its product strategy, it would be, "Don't take anything for granted." The new iPhone and iPods are re-formed from the guts to the skin: Faster processors, faster...
At its event in Los Angeles today, Amazon announced five new Kindle models: an ultracheap E Ink Kindle; a new "paperwhite" Kindle with a touchscreen and LED light to compete with Barnes & Noble's...
One of the most popular questions clients ask me is, “When will tablets be used for productivity, rather than just consumption?” My answer: They already are, but in different ways than we...
I've spent the day at Microsoft's unveiling of Office 2013 at the Metreon in San Francisco. This product has been years in the making. It was conceived before the iPad hit the shelves,...
Microsoft’s announcement that it is launching its own first-party hardware for a family of Windows tablets is welcome news: If you want a job done right, do it yourself. While Asus, Lenovo,...
Wearable devices, or “wearables” for short, have enormous potential for uses in health and fitness, navigation, social networking, commerce, and media. Imagine video games that happen in...
Analysts and press have paid much attention to the cannibalistic relationship of tablets and PCs — but there’s another screen whose relationship to the TV is worth considering. My...
The Nokia Lumia 900—the hero product from Microsoft’s premier Windows Phone partner — hits AT&T stores on April 8. In advance of the launch, the reviews have come rolling in....
We’ve gotten greedy. We — the media, the industry watchers, the tech enthusiasts — have an insatiable hunger for novelty. The original iPad wowed us because it introduced an...
Apple’s anticipated iPad update comes as the tablet market is white-hot. In a new report published for Forrester clients today, we’ve revised our US consumer tablet forecast upward: We...