About Forrester
Forrester Research, Inc. is an independent research company that provides pragmatic and forward-thinking advice to global leaders in business and technology.
Assessment: The Mobile App Development Playbook
Demand for the creation of new mobile applications is increasing rapidly — will you be ready to meet these new challenges? If you think that satisfying business demands for mobile apps simply...
With the advent of Agile development, business analysts (BAs) have to prove their worth in a developer-centric environment where their role may be seen as nonessential. BAs need to navigate the...

Requirements Go From Unfortunate Necessity To Strategic Asset
Requirements have undergone a quiet revolution — the conversations have moved from a focus on the high cost of bad requirements to the positive value of good requirements. Not satisfied with...
Tell Your Partners To Remove The Do Not Disturb Sign And Join The Team
Despite the fact that organizations initiate most technology projects to meet business goals, project teams find it difficult to engage business stakeholders at the right times and in the r ight...
Use Serious Games To Generate New Insights About Your Customer
One of the most popular uses for serious games is requirements collection. Serious games change the rules for conversations about requirements, engaging stakeholders in a new (and, yes, fun) way. By...
Take A Strategic Approach To These Requirements For Greater Impact
The old concept of the marketing funnel has become passé, requiring firms to make a dramatic shift to focus on the full customer life cycle and customer relationship. To help enable the...
The key to a successful business architecture (BA) practice is developing strong business architects. Technology architects can be successful with narrow domain knowledge, but business architects...
Are you still using prescriptive, template-driven business analysis and requirements approaches? Do you continue to see projects delivered late and over budget? Incomplete or incorrect software...
In Q3 2010, Forrester Research and the International Institute of Business Analysis (IIBA) partnered to survey 1,461 business analysts (BAs), systems analysts, software requirements engineers, and...
Forrester's AD&D Community Offers Relevant Insight And Pragmatic Advice
In traditional app dev shops, business analysts (BAs) create standardized, lengthy, text-heavy Microsoft Word documents to represent software requirements, but creating and consuming this...
Think "Outside The Project" To Deliver Value From The Customer's Point Of View
Recent attention to improving software quality through better requirements has led to a lot of debate about exactly what "requirements" are and how we can extract the most value from them. While many...
The need to develop applications that return high value at a reasonable cost is driving applications organizations to assemble highly productive teams that can deliver high-quality outcomes....
Incremental Changes Can Have A Big Impact On Quality
All software has bugs. Application development teams do the best they can to avoid and fix them. But developing quality software is hard. Why? Virtually all application development teams are squeezed...
The Market Expands And Diversifies To Address Diverse Problems
The requirements tools market has expanded and diversified as the business problems that compel teams to consider adopting a requirements tool have multiplied and intensified. Gone are the days in...
A Market Overview Of Tools That Support Improved Software Requirements
Smart application development leaders are catching on: Good software requirements are critical to delivering high-quality software. Requirements tool vendors are getting the message too. They're...
Make A Big Difference To Your Organization By Focusing On Its Customers
Is anything more important than how users experience your Web sites and software applications? If your customers can't effectively and efficiently meet their goals by using your sites and apps, they...
High-quality software requirements sit at the foundation of good software deliverables — those that meet business needs, satisfy customers, and fit into existing technology architectures. Yet...
Get Past The Execution Challenges, Focus More On Market Requirements
In the technology industry, requirements not only guide development plans, they also explain and justify decisions regarding delivery of products and services. Forrester's research shows that...
These data charts highlight more data from the Forrester Research/IIBA Q2 2009 Global Business Analyst Online Survey, first reviewed in the July 23, 2009, "Your 2009 Business Analysts: Know Them To...
When faced with a mandate to improve its software requirements practices, the United States Internal Revenue Service's (IRS) Business Rules and Requirements Management (BRRM) team stepped up to the...
A recent survey of approximately nine hundred current business analysts (BAs) indicates that business analysts are alive and kicking in organizations of all sizes and in all industries. They report...
Understanding Your SOA Security Requirements And Iterative Solution Design
In industry discussions about SOA, external integration is treated as the benchmark indicator of SOA security maturity: If it's secure enough for external integration, SOA must be secure. By that...
The Choice Of Social Media Depends On The B2B Question Asked
"Location" — the "L" in Forrester's PLOT method for applying social media to product management decision-making — deserves special attention. The landscape of social media is now so...
Social Media Compel Product Managers To Learn A New Requirements Discipline
Social media provide a wealth of information that might help technology vendors make better decisions about products and services. To maximize the value of the answers, and the speed with which...
Product Managers Must Master The Inbound Side Of The Groundswell
To date, technology vendors have based product decisions on meager, skewed, and unreliable information, with predictable results. Schedule slips, user rejection, and other expensive problems are...