About Forrester
Forrester Research, Inc. is an independent research company that provides pragmatic and forward-thinking advice to global leaders in business and technology.
Landscape: The Business Technology Resiliency Playbook
This report defines and dissects the intersections and future directions of the solutions that make up the business technology (BT) resiliency landscape. It also identifies and catalogs the vendors...

Vision: The Business Technology Resiliency Playbook
This report outlines the vision of Forrester's solution for infrastructure and operations (I&O) executives planning their organization's business technology (BT) resiliency strategy — the...

Apple Mac Shops Share Their Secrets For Success
Chances are that you have employees using Apple Macs at your firm today, and they're doing this without the support and guidance of the infrastructure and operations (I&O) organization. IT...
Executive Overview: The Business Technology Resiliency Playbook
In today's world of 24x7x365 global operations and competition, downtime results not only in immediate lost revenue and productivity, but also in lasting damage to corporate reputation that erodes...

"What's the difference between a backup and an archive?" and "Do I need to have separate backups and archives?" are two common questions that Forrester receives from enterprise clients. Despite the...

Road Map: The Business Technology Resiliency Playbook
This report outlines Forrester's solution to help IT infrastructure and operations (I&O) leaders develop their road map of business technology (BT) resiliency tools using Forrester's...

SMBs' Plans For Servers, Storage, Virtualization, Form Factors, And Cloud Computing
Suppliers of infrastructure hardware to small and medium-size business (SMB) buyers are poised for better times, given plans by SMBs to upgrade their software and associated hardware infrastructures...
Spending, Testing, And Maintenance Of DR Plans Are Down, But Confidence Levels Are Up
How would you rate your ability to recover your data center in the event of a site failure or a disaster? The vast majority of your peers surveyed in a 2010 joint Forrester Research/Disaster Recovery...
The First Of Many IT Ops-Focused SaaS Offerings
It's been almost two years since we last produced this report, and during that time the vendor landscape has changed considerably; however, one constant remains true: Backup is a struggle for both...
Backup is not the sexiest process in infrastructure and operations; it's akin to getting your teeth cleaned: necessary, but often painful. Many enterprises struggle with exponential data growth,...

Protecting The Corporate PCs Is As Important As Protecting Servers
What's your reaction to this scenario? Your CEO leaves his laptop, full of mission-critical (but encrypted) data, in a cab. One frantic phone call later and we learn that a far-sighted employee had...
Upgrade Continuity And Recovery With Replication
Tape is not dead, and in fact, a large number of companies still rely heavily on tape for disaster recovery (DR). Tape is affordable and removable, but as the requirement to recover IT services after...
DBAs Gain Advanced Yet Usable Features For Heterogeneous DBMS
Vendors continue adding new and improved database administration features to their database management systems (DBMS) to automate more functions, yet enterprises with large and complex environments...
Current And Planned Adoption Of Storage-As-A-Service Is Minimal For Now
There's been a lot of talk over the past year about moving data to the cloud, from storage vendors and IT professionals alike. Why? Given that data storage capacities are growing at 30% to 40% per...
A remote site can be as small as a branch office location with five employees or as large as a regional sales office with 50 employees. Regardless of a company's size, end users are creating and...
Evolving Computing Market Shifts Focus To Security And Virtualization
Desktop operations managers are watching their computing environment change. There are now more types of devices and more varieties of operating systems entering the enterprise than ever before. This...
Dedupe Your Backups Today, But Plan For Other Environments
While the cost of disk has declined significantly over the past five years, you still can't call it cheap at thousands of dollars per terabyte (TB). IT professionals struggle to keep up with 30% to...
Backup is one of the most critical day-to-day responsibilities for IT operations. You must have a recent backup of your critical data to recover from accidental deletions, system crashes, disk...
How Cloud Services Can Play A Role In Message Continuity And Recovery
Ensuring that your users can access email and keep business moving in the event of a disaster is critical, but it can be complex and costly. Traditional methods carry heavy facility, hardware,...
Disaster recovery solutions have been a critical agenda item for hospital IT organizations, but years of HIPAA regulatory pressure and post-Katrina lessons have brought the sector into relative...
Sun's Innovations Can Improve IBM's Prospects Outside Enterprise Markets
Vendor strategists are calling Forrester asking what we make of the possibility of IBM buying Sun Microsystems. The conventional wisdom is that IBM wants to capture the Solaris/SPARC customer base to...
Whether it's a power grid failure, ice storm, or Category Five hurricane, when disaster strikes, IT must have disaster recovery plans in place to ensure the continuity of IT systems that support...
CRM And Collaboration Are Growing, And Many New Categories Are On The Horizon, Q1 2009
As software-as-a-service (SaaS) becomes increasingly important to firms' application strategies, sourcing and vendor management professionals are taking ownership of the research, purchasing,...
Every year, Forrester receives more than 265 inquiries on topics related to business resiliency such as business continuity, IT continuity, IT high availability, and data backup. Between August 2007...
Massive array of idle disks (MAID) storage, a technology that radically cuts down on the power consumption of disk drives by spinning them down or off when not in use, has barely made a dent in the...