Forrester

For Sourcing & Vendor Management Professionals

Report:The Forrester Wave™: EMEA Workplace Services, Q2 2013

Providers Driving Workplace Services In EMEA

Workplace services are rapidly evolving far beyond their origins in desktop and desk-side management toward a post-desktop future in which end users' consumer-derived expectations dominate the...

• Downloads: 68
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For Infrastructure & Operations Professionals

Report:Habitat For Engagement: Unleash Workforce Potential With Agile Enablement

Vision: The Workforce Enablement Playbook

This report outlines the vision of Forrester's solution for infrastructure and operations (I&O) executives responsible for "end user computing" — the delivery and support of technology and...

• Downloads: 65

For Infrastructure & Operations Professionals

Report:Five Seismic Forces Reshuffle The Workforce Vendor Ecosystem

Landscape: The Workforce Enablement Playbook

2012 brought a tectonic shift in worker technology requirements. Many more employees now purchase their own devices, bring them to work, and use them to conduct personal and professional activities...

• Downloads: 77

For Infrastructure & Operations Professionals

Report:Strategic Benchmarks 2013: IT Infrastructure

Benchmarks: The IT Infrastructure Playbook

This report provides IT infrastructure and operations (I&O) professionals with strategic benchmarks to compare their IT infrastructure budgets, priorities, motivations, and technology adoption to...

For Security & Risk Professionals

Report:2013 Forrester Mobile Security Predictions

The mobile market is evolving rapidly. Both the consumer and enterprise markets are experiencing major changes. Room exists for new innovations as well as for established players to develop new...

• Downloads: 465
• Comments: 1

For Infrastructure & Operations Professionals

Report:Product Spotlight: Microsoft System Center Configuration Manager 2012

An Evolutionary But Not Revolutionary Release

In the first half of 2012, PC shipments have dropped year-over-year as many consumers and employees find the object of their desire to be a tablet or a Mac. In addition, with virtual desktops on the...

• Downloads: 269
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For Infrastructure & Operations Professionals

Report:Hosted Virtual Desktops Versus Physical PCs: Understanding The Operational Cost Differences

When considering hosted virtual desktops (also known as virtual desktop infrastructure, or VDI) as an alternative or in addition to physical PCs, it's difficult to find reliable information about the...

• Downloads: 462

For Infrastructure & Operations Professionals

Report:Optimize IT Infrastructure Around Key Workloads

Landscape: The IT Infrastructure Playbook

The inside-out approach of engineers focused on technology for its own sake must stop: Your business cares about outcomes and holistic services, not server, storage, and network technologies. For too...

• Downloads: 496
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For Infrastructure & Operations Professionals

Report:Strategy Deep Dive: Imbibing Macs In The Enterprise

Apple Mac Shops Share Their Secrets For Success

Chances are that you have employees using Apple Macs at your firm today, and they're doing this without the support and guidance of the infrastructure and operations (I&O) organization. IT...

• Downloads: 245

For Infrastructure & Operations Professionals

Report:TechRadar™ For Infrastructure & Operations Professionals: Client Virtualization, Q3 2012

Burdened With Consumerization Pressures, I&O Turns To Client Virtualization To Deliver Flexible Workforce Computing

Over the past decade, seemingly every new year promised to be the year for client virtualization. But the market never exploded the way vendors and media predicted. Instead, I&O professionals viewed...

• Downloads: 634
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For Infrastructure & Operations Professionals

Report:Case Study: PostNL Delivers On BYOD

Network Investments And VDI Adoption Enable Deployment

Talk about bring-your-own-device (BYOD) and most I&O professionals immediately think about access control for an onslaught of unauthorized devices, from laptops to smartphones to tablets. However,...

• Downloads: 348
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For Application Development & Delivery Professionals

Report:End User Computing Trends In Asia Pacific In 2012 And 2013

From Desktop Virtualization To User Experience Management

Over the next several years, successful organizations across Asia Pacific will radically alter their approach to end user computing. Companies will continue to use desktop virtualization to simplify...

• Downloads: 423

For Infrastructure & Operations Professionals

Report:Five Steps To A Successful BYOC Program

A Pragmatic Approach To Achieve Both Freedom And Security

In 2012, as an I&O workforce computing professional, you will be faced with more people using their own computer for work than ever before. Many highly influential employees are already doing so, and...

• Downloads: 1039
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For Sourcing & Vendor Management Professionals

Report:Sourcing In An Age Of Mobility

Three major trends affect the currents of sourcing for enterprise mobility: virtualization, bring-your-own-device (BYOD) programs, and connected smart devices. Behind these trends lurk chilling...

• Downloads: 592

For Sourcing & Vendor Management Professionals

Report:Desktop Virtualization RFx Readiness Tool

Based on interviews with leading systems integrators, the real struggle in the desktop virtualization RFx process is in creating alignment between a customer's needs and the vendor's offerings. ...

• Downloads: 55

For Sourcing & Vendor Management Professionals

Report:Building A Successful RFP For Desktop Virtualization

Preparation Is The Key To Optimizing The Sourcing Process And Maximizing Your Negotiation Leverage

In pursuit of being better informed on desktop virtualization and partner selection, many organizations turn to the RFP process, a process that can serve simultaneously as an instrument of technical...

• Downloads: 421
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For Infrastructure & Operations Professionals

Report:Client Virtualization Will Fail Without A Hybrid Approach

I&O Leaders Must Recognize That Virtual Desktops Require Hybrid Skills And Tools

Client virtualization does not replace physical clients as many seem to think. You still need a physical client device, creating a complex hybrid environment of both physical and virtual components,...

• Downloads: 775

For Sales Enablement Professionals

Report:Demand Insights: The SMB Hardware Infrastructure Market

SMBs' Plans For Servers, Storage, Virtualization, Form Factors, And Cloud Computing

Suppliers of infrastructure hardware to small and medium-size business (SMB) buyers are poised for better times, given plans by SMBs to upgrade their software and associated hardware infrastructures...

• Downloads: 570

For Enterprise Architecture Professionals

Report:The Top 15 Technology Trends EA Should Watch: 2011 To 2013

An Empowered Report: High-Impact Technologies That You Should Track

Forrester began summarizing technology trends last year to help enterprise architects create their organizations' technology watch lists. For this year's list of top trends, we've used the same...

• Downloads: 6684

For Sourcing & Vendor Management Professionals

Report:Five New Microsoft Licensing Twists That Every IT Buyer Should Know

Buyers May Need To Refine Their Microsoft Licensing And Adoption Strategies

Forrester has studied Microsoft's recent pricing and licensing changes and found several that could have profound implications for enterprise IT departments, including price increases and repackaging...

• Downloads: 984
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For Sourcing & Vendor Management Professionals

Report:EMEA Buyers Need A New Sourcing Recipe For Managed Desktop Services

Global Desktop Technology Trends Require A Localized Response

Taking into account the EMEA-specific sourcing environment and the highly fragmented EMEA service provider landscape, sourcing and vendor management teams need to adapt their approach to align with...

• Downloads: 623

For Infrastructure & Operations Professionals

Report:Predictions 2010: Client Virtualization

Industrywide Adoption, Broader And Richer Use Cases, And Market Enablers Windows 7 And Mac

2009 was a banner year for corporate interest in client virtualization. However, adoption was mostly limited to heavily regulated industries such as government, healthcare, education, finance, and...

• Downloads: 1624

For CIO Professionals

Report:The State Of Emerging Enterprise Hardware: 2009 To 2010

Business Data Services North America And Europe

This report provides sample highlights of an extensive data set collected across North American and European enterprises via our Enterprise And SMB Hardware Survey, North America And Europe, Q3 2009....

• Downloads: 974

For Sales Enablement Professionals

Report:The State Of Emerging SMB Hardware: 2009 To 2010

Business Data Services North America And Europe

This report provides sample highlights of an extensive data set collected across North American and European enterprises and small and medium-size businesses (SMBs) via our Enterprise And SMB...

• Downloads: 842

For Infrastructure & Operations Professionals

Report:TechRadar™ For Infrastructure And Operations Professionals: Infrastructure Virtualization, Q4 2009

I/O Virtualization Enters Its Growth Phase

Every major category of IT infrastructure has been endowed with some virtualization capability. Although virtualization can make your IT environment more cost-effective and agile, the underlying...

• Downloads: 1618