Forrester

For Infrastructure & Operations Professionals

Report:The State And Direction Of Software Asset Management: 2012 To 2013

Despite A Growing Need For SAM, Capabilities Are Still Adrift From Business Need

The costs and risks associated with software purchases and use are a corporate concern. As a result, enterprises consider software asset management (SAM) capabilities as a "must-have" rather than a...

• Downloads: 219

For Infrastructure & Operations Professionals

Report:RFP Template For Software Asset Management Solutions

This template is intended to provide a starting point for thinking about sections to include in an RFP for software asset management (SAM) solutions. This template should be viewed as an...

• Downloads: 26

For Sourcing & Vendor Management Professionals

Report:Accelerate Your Software License Optimization Program By Using Specialist Services Providers

Use Experts' Tools, Processes, And People To Replace Failing SAM

If you've recently had a bad software audit experience, are worried about license compliance, or want to cut wasteful software expenditure, you may need to replace traditional, but obsolete, software...

• Downloads: 231

For Sourcing & Vendor Management Professionals

Report:Managing An IBM Software Audit

Understand Eight Key Steps In The Audit Process, And Be Better Prepared

An unexpected IBM software audit can sow the seeds of partner discontent in a good supplier relationship. With the official arrival of an IBM software audit letter, your IT organization must...

• Downloads: 205
• Rating:

For Sourcing & Vendor Management Professionals

Report:Introducing Software License Optimization

Continuous Improvement: The Strategic Software Sourcing Playbook

This report describes how sourcing and vendor management leaders can practice continuous improvement as part of Forrester's strategic software sourcing approach. Software asset management (SAM), as...

• Downloads: 706

For Sourcing & Vendor Management Professionals

Report:Best Practices For Surviving Software Compliance Audits

Control Each Stage Of The Process To Minimize The Risks

Forrester clients continue to face increasing software audit activity as more publishers institute license compliance processes or expand their existing programs. This report will summarize the best...

• Downloads: 379

For Infrastructure & Operations Professionals

Report:Update 2011: Q&A: SharePoint Licensing Complexities

Licensing SharePoint, And How Federation And Virtualization Play A Role

Microsoft's SharePoint has been a runaway success with many companies: so much so, that it tests the mettle of infrastructure and operations (I&O) professionals who are charged with building and...

• Downloads: 302

For Sourcing & Vendor Management Professionals

Report:Updated Q4 2010: Check Your Software License Agreement For These Common Flaws

Update Familiar Contract Clauses To Accommodate Technology Changes

When working with individual clients, Forrester sees many software license agreements that are seriously flawed. Some common problems: the contracts fail to explain clearly what the buyer has to...

• Downloads: 506

For Application Development & Delivery Professionals

Report:Defuse Software License Time Bombs With Software Asset Management

How To Defuse The Software Asset Management Time Bomb In Your Basement

As large firms place ever more critical reliance on software apps and tools, restructure through mergers and acquisitions, and outsource elements of software development and delivery, they face...

• Downloads: 706

For Application Development & Delivery Professionals

Report:Forrester's Software Asset Management RFP/RFI

Forrester developed the request for proposal/request for information (RFP/RFI) tool based on past experience and research into the widest range of possible environmental requirements. The tool...

• Downloads: 55
• Rating:

For Application Development & Delivery Professionals

Report:Software Asset Management Risk Assessment Tool

In order to build a business case for a software asset management program, app development and delivery professionals will generally need to provide stakeholders with an assessment of risk....

• Downloads: 47

For Sourcing & Vendor Management Professionals

Report:Surviving A Software License Audit

Control The Process To Minimize The Risk Of Unexpected Charges

There's nothing wrong with software companies doing license audits — they have to protect their intellectual property (IP) — but sometimes audits can be painful, or even terminal, for IT...

• Downloads: 731

For Infrastructure & Operations Professionals

Report:Market Overview: Client Management Suites

Evolving Computing Market Shifts Focus To Security And Virtualization

Desktop operations managers are watching their computing environment change. There are now more types of devices and more varieties of operating systems entering the enterprise than ever before. This...

• Downloads: 894

For Sourcing & Vendor Management Professionals

Report:The Real Problem Of Counting Virtual Licenses

Software Sourcing Managers Should Understand The Licensing Impact Of Their Colleagues' Plans For Server Virtualization

Software license agreements that vendors created and buyers accepted years ago fail to make clear how definitions of hardware-based metrics such as per-processor apply to today's virtualized data...

• Downloads: 602

For Infrastructure & Operations Professionals

Report:Q&A: SharePoint's Licensing Complexities

Licensing SharePoint, And How Federation And Virtualization Play A Role

Microsoft's SharePoint continues to spread like wildfire, making it difficult for IT to respond with efficient ways to deploy and manage it. SharePoint is a component in Microsoft's broader...

• Downloads: 660

For Infrastructure & Operations Professionals

Report:Thinking About Desktop Virtualization? Rethink Your Windows Licensing Strategy

As a desktop operations professional, you've managed to avoid getting down in the weeds with Microsoft licensing — unfortunately, times have changed. Desktop virtualization is forcing desktop...

• Downloads: 1310

For Infrastructure & Operations Professionals

Report:Untangling Windows Server Licensing Issues

Windows Server 2008, formerly code-named Longhorn, is finally out in the wild. The new version delivers enhancements in virtualization, manageability, and security that will entice firms to the new...

• Downloads: 486

For Infrastructure & Operations Professionals

Report:Topic Overview: IT Management Software

Today's organizations are trying to keep up with the continuous pace of technology change and growing business requirements. The importance of management technologies to monitor and manage the wide...

• Downloads: 1954