About Forrester
Forrester Research, Inc. is an independent research company that provides pragmatic and forward-thinking advice to global leaders in business and technology.
Deliver Blazing-Fast Web, Mobile-Native, And Hybrid Applications
Over the past decade, infrastructure and operations (I&O) teams have focused large amounts of resources on making their customer-facing websites blazingly fast because website experience had a direct...
The operational hub of any well-run and complex organization is a strong operations center. In IT infrastructure and operations (I&O), this function is often fragmented into pockets that tend to be...
Policy And Procedures: The Data Security And Privacy Playbook
Data defense is the fundamental purpose of information security. To defend your data, there are only four levers you can pull — controlling access, inspecting data usage patterns for abuse,...

Vision: The Telecommunications And Mobility Sourcing Playbook
This report outlines Forrester's vision for communications technology and services sourcing. To ensure effective sourcing of telecommunications and mobility (T&M) services, IT sourcing and vendor...

Strategic Plan: The Security Architecture And Operations Playbook
One of our goals with Zero Trust is to optimize the security architectures and technologies for future flexibility. As we move toward a data-centric world with shifting threats and perimeters, we...

Vision: The Security Architecture And Operations Playbook
There's an old saying in information security: "We want our network to be like an M&M, with a hard crunchy outside and a soft chewy center." For a generation of information security...
Executive Overview: The Security Architecture And Operations Playbook
We've all heard about the "evolving threat landscape." In biology, evolution is a process that takes millions of years to occur as a result of small changes in successive generations. Mutations, on...
It's Not Yet Ready For Prime Time, But I&O And Vendors Have A Lot To Do Before It Gets Here
Infrastructure and operations (I&O) teams are aligning themselves and infrastructure around key workloads to drive greater simplicity and efficiency. In kind, the networking industry has responded by...
Assessment: The IT Infrastructure Playbook
Even though spending on server, storage, network, and facilities infrastructure consumes 50% of budgets, IT infrastructure and operations (I&O) leaders struggle to answer two critical questions: 1)...

Forrester's IT infrastructure maturity assessment evaluates your current and desired state maturity across 24 key IT infrastructure elements within four top-level domains: oversight, people, process,...
Burdened With Consumerization Pressures, I&O Turns To Client Virtualization To Deliver Flexible Workforce Computing
Over the past decade, seemingly every new year promised to be the year for client virtualization. But the market never exploded the way vendors and media predicted. Instead, I&O professionals viewed...

Network Investments And VDI Adoption Enable Deployment
Talk about bring-your-own-device (BYOD) and most I&O professionals immediately think about access control for an onslaught of unauthorized devices, from laptops to smartphones to tablets. However,...

Forrester's Data Security And Control Framework
Forrester segments the problem of securing and controlling data into three areas: 1) defining the data; 2) dissecting and analyzing the data; and 3) defending and protecting the data. We refer to...

Networking's Renaissance Breaks Down The Technology Silos And Introduces Teamwork
As infrastructure & operations (I&O) leaders move aggressively to execute on their private cloud plans, they've run headlong into growing frictions between networking professionals and the rest of...

Road Map: The Security Architecture And Operations Playbook
This report outlines Forrester's solution to help security and risk (S&R) leaders develop their road map for Zero Trust network threat mitigation technologies using Forrester's TechRadar™...

Virtualization, Bring-Your-Own-Device, And User Experience Will Reshape Networking Professionals' Roles And Responsibilities
Manual installation of engine pistons had an error rate of around 1%: automation reduced that to 0.00001%. Businesses need infrastructure and operations (I&O) professionals to achieve comparable...
I&O Should Focus Its Energies On DDI Operations, Not Development
When was the last time you heard of a company building its own personal computers for its employees? Cobbling together hard drives, CPUs, memory, and operating systems is not cost-effective or a core...
I&O Must Invest In Configuration And Management, Monitoring, And Monitoring Aggregation To Accelerate Data Center Transformation And Automation
Businesses are pushing their infrastructures to become a standardized, self-service, pay-per-use model giving users rapid access to powerful and more flexible IT capabilities. This means that I&O...
Preparing Your Network For Any Device, Anywhere, Any Time
You are part of an extended enterprise — a new extended ecosystem of customers, clouds, service providers, partners, supply chains, and empowered users. The business expects you, the security...

ForeScout, Juniper, And Bradford Networks Outdistance The Pack, But Cisco, McAfee, And Enterasys Are Close Behind
In Forrester's 72-criteria evaluation of network access control (NAC) vendors, we found few notable points of differentiation between vendor offerings. Thus we have a tight clustering of vendors...
A Mature Space, IPS Is Still The Bulwark Of Network Security
An intrusion prevention system (IPS) complements traditional firewalls by inspecting the entire network packet looking for malicious traffic that is often invisible to Layer 3 firewalls. While...
The community of information workers at large multinational firms (MNCs) who regularly work away from company facilities is growing quickly. As a result, sourcing and vendor management (SVM)...

It is possible to greatly reduce the complexity of your branch office infrastructure, thanks to cheaper bandwidth, desktop virtualization, and cloud computing technologies such as...
Identify The Business Benefits Of IPv6 And Break Deployments Into Three Areas
What's different between electric cars, flux capacitors, and IPv6? Absolutely nothing! They're all hyped technologies that have yet to come to full fruition. For IPv6, that's about to change. The...
To Remain Business-Relevant, I&O Managers Need A New Network Architecture
Networking isn't about applications or technology — it's about users. The business pressure to consolidate IT, support empowered users, and provide customized experiences to customers is...