Forrester

For Enterprise Architecture Professionals

Report:Information Strategies Move Center Stage

Vision: The Information Strategy And Architecture Playbook

A veritable flood of information coming from widespread digitization has created new opportunities and risks that business executives can't ignore. Forrester is seeing a dramatic uptick in the...

• Downloads: 110

For CIO Professionals

Report:The Do's And Don'ts Of Building IT Organization Charts

The reporting structure of an IT organization affects how roles operate in that shop. The structure must support the goals of the organization and be consistent with its culture and capabilities....

• Downloads: 146
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For Application Development & Delivery Professionals

Report:Digital Experience Delivery Maturity Assessment

Assessment: The Digital Experience Delivery Playbook

This report outlines for IT professionals more than 100 essential practices for organizations looking to deliver their digital experience transformation strategies. It asks questions such as: Do you...

• Downloads: 125

For Enterprise Architecture Professionals

Report:Break Down Silos With An Emerging Technology Road Map

Road Map: The Emerging Technology Playbook

Firms increasingly depend on technology to be innovative and disruptive. However, our data indicates that most firms are not doing a good job of getting new technology in the door and ensuring that...

• Downloads: 197
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For Infrastructure & Operations Professionals

Report:Reinvent The Role Of Infrastructure And Operations Executive In 2013

Organization: The I&O Practice Playbook

The use of as-a-service technology, empowered workers, and customer centricity will forever change the IT-business relationship. Forrester expects that successful CIOs will pursue a new operating...

• Downloads: 153
• Comments: 2
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For CIO Professionals

Report:Staffing For Sustained Innovation — Forget Large R&D Teams

Sustained Innovation Succeeds Best Through Broad-Based Involvement

This report identifies the resources and skills business technology (BT) organizations require to successfully manage sustained innovation and establish innovation policies and practices that drive...

• Downloads: 150

For Application Development & Delivery Professionals

Report:Software Innovation In India

How Firms Can Best Capitalize On Software Development And Configuration Opportunities In India

The continued economic viability of software development in India, whether by independent software vendors (ISVs) or "captive" business units, depends less on pure labor arbitrage and more on...

• Downloads: 103
• Comments: 2
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For CIO Professionals

Report:Your Company Needs A Mobile Organization

Organization: The CIO's Mobile Engagement Playbook

Mobile touches every part of your business. Customers crave apps to access your core services. Employees keep work moving forward from any location — meeting room, kitchen table, or soccer...

• Downloads: 291
• Comments: 2
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For Security & Risk Professionals

Report:Build A Strategic Security Program And Organization

Strategic Plan: The S&R Practice Playbook

This report outlines the strategic vision of Forrester's solution for security and risk (S&R) professionals looking to build a high-performance security program and organization. This report is...

• Downloads: 2210

For Security & Risk Professionals

Report:Reinvent Security Awareness To Engage The Human Firewall

Change Management: The S&R Practice Playbook

For too long, creating security awareness has been an afterthought, something CISOs did in their spare time after putting out the operational fires that sprang up around them with alarming...

• Downloads: 166

For Enterprise Architecture Professionals

Report:Assemble A Strong Cross-Functional Team To Achieve ECM Program Excellence

Organization: The Content Management Playbook

Successful enterprise content management (ECM) implementations require an ongoing partnership between IT, compliance, and line-of-business managers. Strict top-down initiatives or monolithic...

• Downloads: 156
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For Enterprise Architecture Professionals

Report:EA Practice Toolkit: Designing Your Operating Model And Structure

Enterprise architecture practices have a number of choices to make when deciding where responsibilities land within their organization. Forrester sees an increasing trend for EA leaders to take more...

• Downloads: 29
• Comments: 5

For Application Development & Delivery Professionals

Report:How To Get Ready For Change

Put "People Change" Front And Center

Change management is an ongoing organizational process due to the continual change that characterizes today's business. The repercussions of not handling change well include lost revenue, lower staff...

• Downloads: 313

For Infrastructure & Operations Professionals

Report:Develop A Strategy To Transform Your IT Infrastructure And Operations Practice

Strategic Plan: The I&O Practice Playbook

The writing is on the wall: As-a-service technology, tech-savvy workers, and increased business complexity are widening the gap between business demand and traditional IT supply. This era is making...

• Downloads: 269

For CIO Professionals

Report:CIOs Are Not Ready To Support Business Innovation

Benchmarks: The Innovation Playbook

While innovation is a hot topic among most of the organizations we work with, our recent survey of IT leaders indicates that a minority of firms have formalized their practices and processes. Only...

• Downloads: 383
• Comments: 1
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For CIO Professionals

Report:New Organizational Models Of IT Balance Efficiency With Responsiveness

To redesign an IT organization, you need to know the potential organizational models, their pros and cons, and how they would meet the needs of your organization. Fortunately, there are a relatively...

• Downloads: 600
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For Enterprise Architecture Professionals

Report:Cut Through Silos With An Agile Technology Introduction Strategy

To succeed in the digital age, enterprise architects must seize opportunities by adopting new approaches for emerging technolgy introduction. This report highlights the technology introduction and...

• Downloads: 84
• Comments: 2

For Enterprise Architecture Professionals

Report:The State Of EA 2013: Information And Business Architecture Take Hold; New Hardships Arise

Landscape: The EA Practice Playbook

Since 2009, Forrester's global state of enterprise architecture (EA) online survey has tracked the trends, priorities, and challenges of the EA practice. In our latest survey, the scale of EA value...

• Downloads: 490
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For CIO Professionals

Report:Social Business And Collaboration Success Hinges On Effective Change Management

Change Management: The Social Business And Collaboration Playbook

It's often said, "You can lead a horse to water, but you can't make him drink." Nowhere in the world of enterprise IT is this adage more fitting than in social business and collaboration. For two...

• Downloads: 323
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For Application Development & Delivery Professionals

Report:Five Questions When Organizing For Digital Customer Experience

Organization: The Digital Experience Delivery Playbook

Application development and delivery (AD&D) leaders now face a number of challenges as they move to support technology that delivers compelling cross-touchpoint customer experiences, rather than just...

• Downloads: 401
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For Application Development & Delivery Professionals

Report:Build An Agile BI Organization

Organization: The Business Intelligence Playbook

Earlier-generation business intelligence (BI) support centers — organized along the same lines as support centers for all other enterprise software — fall short when it comes to taking...

• Downloads: 1258

For Application Development & Delivery Professionals

Report:Consistent Performance In Agile Teams Must Include Testing

Performance Management: The Agile And Lean Playbook

Agile disrupts everything that we know about testing, including what practices to use, what skills are needed, how to set up the testing organization, and how to leverage testing tools. Testing is a...

• Downloads: 408
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For Sourcing & Vendor Management Professionals

Report:SVM Activities, Roles, And Skills Are Evolving

Skills And Staffing: The SVM Practice Playbook

Many sourcing and vendor management organizations (SVMOs) are delivering effectively against their core mandate today, despite resource constraints. However, most SVM professionals are mapping their...

• Downloads: 186
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For Application Development & Delivery Professionals

Report:Organize To Deliver And Manage Application Transformation

Organization: The Business Applications Playbook

This report outlines the organizational component of Forrester's solution for application development and delivery (AD&D) professionals working on business application strategy. Every firm faces a...

• Downloads: 385
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For Enterprise Architecture Professionals

Report:Create A Business Architecture Program That Helps Your Business Manage Change

Executive Overview: The Business Architecture Playbook

Strategic change initiatives are proliferating in organizations. There may be multiple programs to improve customer experience, co-existing alongside projects to reduce costs, streamline internal...

• Downloads: 626
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