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1671 results in Reports

  • IT Services
  • For Application Development & Delivery Professionals

    Report:Developing Modern Applications With Agile Outsourcing: Part One

    Best Practices For Successful Partnerships

    Agile development (or simply "Agile") continues to see consistent, strong adoption. However, Forrester survey data shows that only a small percent of firms are outsourcing Agile application...

    • Downloads: 98
  • For CIO Professionals

    Report:Four Reasons For Sluggish Tech Market Growth And The Rationale For Future Optimism

    Weak Economies, A Changing Hardware Market, Cloud, And CEO Aversion To Investment Have Kept A Lid On Tech Buying

    Forrester's projected 5.5% growth in the global tech market in 2014 in local currency terms (6.2% in US dollars) is certainly an improvement over the more feeble growth of 2012 and 2013. Still, these...

    • Downloads: 66
  • For Application Development & Delivery Professionals

    Report:The State Of Digital Experience Delivery, 2014

    Benchmarks: The Digital Experience Delivery Playbook

    Forrester recently surveyed 148 technology, marketing, and business professionals with decision-making roles in digital experience (DX) delivery technologies, and asked them about their strategies...

    • Downloads: 195
    • Comments: 1
    • Rating:
  • For CIO Professionals

    Report:Debunking Two Myths About Tech Budgets

    CIOs Will Still Control Most Tech Spending, Which Will Still Be Two-Thirds MOOSE

    The CIO's job is hard enough delivering reliable, secure, and user-friendly technologies while meeting and anticipating business needs for new technologies to support strategic initiatives. But that...

    • Downloads: 158
  • For Sourcing & Vendor Management Professionals

    Report:The Forrester Wave™: Software Product Development Services, Q1 2014

    In A Shifting Software PDS Market, HCL And EPAM Systems Emerge As Leaders

    In Forrester's 14-criteria emerging market evaluation of software product development services (PDS) vendors, we identified the 11 most significant providers — EPAM Systems, GlobalLogic, HCL,...

    • Downloads: 105
    • Rating:
  • For Sourcing & Vendor Management Professionals

    Report:Brazil In Transition: The Impact On Your Sourcing Decisions

    Segments like retail and consumer packaged goods, oil and energy, telecoms, and automotive are witnessing dramatic growth in Brazil, leading to an increasing number of enterprises entering Brazil...

    • For Sourcing & Vendor Management Professionals

      Report:The Forrester Wave™: Oracle Application Services Providers, Q1 2014

      The Nine Providers That Matter Most And How They Stack Up

      In Forrester's 35-criteria evaluation of Oracle application services (hereafter referred to simply as "Oracle services") providers, we identified the nine largest global partners in terms of...

      • Downloads: 137
      • Rating:
    • For Infrastructure & Operations Professionals

      Report:State Of Cloud Platform Standards: Q1 2014

      OpenStack Steps Forward To Become The New De Facto Model

      Enterprises look to cloud computing services to enable flexibility and scalability for agile applications, but many fear vendor lock-in, which would mitigate these benefits. Without standardization,...

      • Downloads: 237
    • For Sourcing & Vendor Management Professionals

      Report:Rimini Street Challenges Big Software Maintenance Fees

      The Company Proposes To Reduce Your Oracle And SAP Maintenance Costs By Half, But Is It Right For Your Organization?

      The popularity of Oracle and SAP software is clear. All you need to see is their long client list and substantial revenues to know they are giants in the technology marketplace. But their high...

      • Downloads: 301
      • Rating:
    • For Application Development & Delivery Professionals

      Report:Five Lessons For Achieving Successful Digital Customer Experience Technology Results

      The Age Of The Customer Gives AD&D Professionals A Chance To Lead The Transformation To A Winning, Customer-First Strategy

      In the age of the customer, application development and delivery (AD&D) pros must deliver digital customer experience technology that helps put a smile on the customer's face and drives business...

      • Downloads: 183
      • Rating:
    • For Sourcing & Vendor Management Professionals

      Report:Beware Of The "SaaS" Trap

      SaaS In Name Only Won't Deliver The Same Benefits And May Cost You Much More

      There's a disturbing trend reemerging in our client inquiries of late: rising demand for software-as-a-service (SaaS) solutions and purchases of solutions that are not really SaaS. When we inform...

      • Downloads: 250
    • For Infrastructure & Operations Professionals

      Report:Brief: Strategic Benchmarks 2014: Storage

      Infrastructure and operations (I&O) executives and their engineering teams often ask Forrester for technology adoption data to understand which new innovations their peers have adopted to manage fast...

      • Downloads: 127
    • For Infrastructure & Operations Professionals

      Report:Adoption Profile: Hosted Private Cloud, North America And Europe, Q3 2013

      In 2013, Forrester saw a spike in interest in hosted private cloud — adoption nearly doubled within a single year. Hosted private cloud remains one of the least understood core cloud deployment...

      • Downloads: 168
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    • For Sourcing & Vendor Management Professionals

      Report:Measuring Satisfaction For Technology Services

      The Importance Of Customer Satisfaction Increases For Service Provisioning

      As technology becomes a critical part of delivering value to customers, the measurement of customer satisfaction (CSAT) in outsourcing relationships rises in importance. The reputation and value of...

      • Downloads: 120
    • For CIO Professionals

      Report:A Mixed Bag For The Latin American Tech Market In 2014 And 2015

      Brazil Rejoins The Strong Markets Of Chile, Colombia, And Mexico After A Weak 2013 But Will Slow In 2015 As Others Expand

      The Latin American tech market is rising in importance, and more and more Latin American businesses are becoming globally competitive, adapting as they do so the technologies and technology...

      • Downloads: 100
    • For Application Development & Delivery Professionals

      Report:Which Public Cloud Platforms Offer The Right Configuration Controls?

      Depth Of Control Matters Most To DevOps But Can Hinder Others

      Developers of modern applications value the agility and abstraction that public cloud platforms provide, but there are vast differences in the degree of control and configurability each platform...

      • Downloads: 178
    • For Sourcing & Vendor Management Professionals

      Report:The New Breed Of Oracle Services Partner

      Market Overview Of The BT Capabilities Of Leading Oracle SIs

      Oracle remains dominant in enterprise applications that matter to today's technology buyers, owning leading packages in traditional packaged apps (i.e., ERP, CRM, PLM) as well as a growing portfolio...

      • Downloads: 131
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    • For CIO Professionals

      Report:Benchmarking Australia And New Zealand Technology Budgets And Priorities In 2014

      CIOs Begin Supporting The Shift To The Age Of The Customer

      Setting, adjusting, and managing technology budgets is a challenge even in good years — and few CIOs would argue that there are many good years anymore! Even in growth times, CIOs face pressure...

      • Downloads: 99
    • For Infrastructure & Operations Professionals

      Report:Quick Take: Breaking Down IBM Pulse 2014

      IBM's Overarching Cloud Strategy Is One Based On Open Standards

      Last week's annual IBM Pulse 2014 drew 11,000 tech management professionals, partners, and IBM folks to Las Vegas, where the company informed all participants about bold moves it's making around...

      • Downloads: 139
    • For Sourcing & Vendor Management Professionals

      Report:Quick Take: The Rimini Street Ruling Has Serious Implications For Oracle Customers

      Partial Summary Judgment Means That Outsourced Hosting And Customization May Breach Many Software License Agreements

      This report explains why the Nevada District Court's recent decision on some of the issues in the four-year-old Oracle versus Rimini Street case has significant implications for sourcing...

      • Downloads: 100
      • Rating:
    • For Infrastructure & Operations Professionals

      Report:What The Evolution Of Cloud Storage Means For I&O

      Over the last few years, the capabilities and reach of cloud storage services have evolved rapidly, with many organizations expressing interest in storage-as-a-service. With or without the support of...

      • Downloads: 260
      • Rating:
    • For Infrastructure & Operations Professionals

      Report:Setting The IT Service Desk On Fire

      Learn How To Dramatically Increase Customer Experience From Others

      For many organizations, customer experience surveys of the IT service desk are already in place. However, if customer experience scores are at unacceptable levels, knowing what and how to change can...

      • Downloads: 208
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    • For Sourcing & Vendor Management Professionals

      Report:Market Overview: Tech Services In Indonesia, 2014

      The Market Is Booming But Lacks Scale And Maturity

      Many multinational corporations (MNCs) see Indonesia as the next frontier for growth in Asia Pacific (AP). Most large MNCs have developed a presence in China; many have also done so in India —...

      • Downloads: 76
    • For Infrastructure & Operations Professionals

      Report:Brief: IBM Plans To Build 15 Data Centers To Expand Its Global Cloud Footprint

      Cloud Will Continue To Be A Major Growth Engine For IBM

      On January 17, 2014, IBM announced plans to open 15 new data centers to expand its cloud footprint. Unlike Amazon Web Services (AWS) and Google, which built cloud offerings for consumers before...

      • Downloads: 170
    • For Sourcing & Vendor Management Professionals

      Report:Three Trends That Will Influence Your 2014 Outsourcing Plans

      Outsourcers Are Aiming To Be Partners Rather Than Suppliers, And SVM Professionals Need To Adjust

      As enterprises enter the second half of this decade, we will witness a shift in the role external vendors will play in helping clients meet their business objectives. Technology initiatives focused...

      • Downloads: 174
      • Rating: