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196 results in Reports

  • Offshore Services
  • For Sourcing & Vendor Management Professionals

    Report:Key Leverage Points In Applications Outsourcing Negotiations

    Use These Tactics To Improve Your Understanding Of Important Suppliers

    Sourcing and vendor management (SVM) professionals face a challenge when dealing with their applications outsourcing suppliers. On one hand, they are under pressure from CIOs and other executives to...

    • Downloads: 107
  • For Sourcing & Vendor Management Professionals

    Report:The Forrester Wave™: SAP Services Providers, Q1 2014

    How The Largest Global SAP Services Partners Stack Up In The Digital Era

    In Forrester's 31-criteria evaluation of large, global SAP services providers, we identified the top nine largest, global SAP services practices — Accenture, Atos, Capgemini, Deloitte, HP, IBM,...

    • Downloads: 383
    • Rating:
  • For Security & Risk Professionals

    Report:Improving Security With Your Indian Software Service Provider

    You Can't Outsource Accountability

    Outsourcing IT functions has many benefits, but when there are gaps in security and something goes wrong, it can have a serious impact on business. For example, in early 2013, authorities discovered...

    • Downloads: 125
  • For Sourcing & Vendor Management Professionals

    Report:Offshore Vendor Snapshots

    Profiles Of iGate, MphasiS, Syntel, And Tech Mahindra

    Continuing Forrester's coverage of Indian outsourcers, this report puts the spotlight on the bottom half of the top 10 Indian outsourcers. These vendors are able to offer best-of-breed services in...

    • Downloads: 183
    • Comments: 1
  • For Sourcing & Vendor Management Professionals

    Report:Offshore Agile Development Vendor Maturity Assessment

    As every organization struggles to get products and services to market faster, more effectively, and with better quality, many traditional development practices are giving way to models that are...

    • Downloads: 25
  • For Sourcing & Vendor Management Professionals

    Report:Offshore Agile Comes Of Age

    You Can Access Agile Resources In A Geographically Distributed Model — But Be Ready To Ask Providers New Questions

    Getting software products and services to market quickly, with the highest levels of quality, is a major business requirement in the age of the customer. Over the past few years, Forrester has seen...

    • Downloads: 226
  • For Sourcing & Vendor Management Professionals

    Report:Midsize Offshore Vendor Snapshots, Part 3

    Profiles Of Birlasoft, Datamatics, NIIT Technologies, Persistent Systems, And Torry Harris Business Solutions

    Continuing Forrester's coverage of midsize Indian outsourcers, this report puts the spotlight on five more midsize offshore vendors — Birlasoft, Datamatics, NIIT Technologies, Persistent...

    • Downloads: 107
  • For Sourcing & Vendor Management Professionals

    Report:Getting The Most Out Of Your Midsized Offshore Supplier

    A Survey Of Select Client References Reveals Key Governance Imperatives To Optimize Your Engagements With Smaller Providers

    Forrester's earlier report, "The Changing Value Proposition For Midsized Outsourcers" establishes how midsized outsourcing vendors may become increasingly relevant in a marketplace where clients...

    • Downloads: 116
    • Rating:
  • For Sourcing & Vendor Management Professionals

    Report:Midsize Offshore Vendor Snapshots, Part 2

    Profiles Of Mindtree, Sonata Software, UST Global, And Virtusa

    Continuing Forrester's coverage of midsized Indian outsourcers, this report puts the spotlight on four more midsized offshore vendors — Mindtree, Sonata Software, UST Global, and Virtusa. As...

    • Downloads: 119
  • For Sourcing & Vendor Management Professionals

    Report:Midsize Offshore Vendor Snapshots

    Profiles Of 3i Infotech, Hexaware, ITC Infotech, And L&T Infotech

    As outsourcing suppliers seek to graduate from cost-savers to enablers of business growth, clients are looking beyond price as the only differentiator. Despite many vendor consolidation efforts, most...

    • Downloads: 163
    • Rating:
  • For Sourcing & Vendor Management Professionals

    Report:The Changing Value Proposition For Midsized Outsourcers

    The Agility, Flexibility, And Specialization Of Midsized Players Is At A Premium In A Changing Technology Environment

    Choosing the right supplier for a particular engagement, out of a multitude of offshore vendors, is not an easy task; especially when considering the constantly evolving subtleties of cost and...

    • Downloads: 116
  • For Sourcing & Vendor Management Professionals

    Report:A New Dawn For Tech Services In Central And Eastern Europe

    Fundamental Technology Change Plays Straight To The Heart Of The Region

    Companies are increasingly considering alternative locations to India for services work, and one of the leading choices is Central and Eastern Europe. The region has a set of characteristics making...

    • Downloads: 154
  • For Sourcing & Vendor Management Professionals

    Report:Stop Assessing Geographies And Suppliers Separately

    Clients Should Use Forrester's Vendor Viability Index To Optimize The Alternative Geography Supplier Selection Process

    As more companies expand their use of global delivery models, assessing the risk of potential countries and cities is crucial. Traditional approaches to location analysis have typically comprised...

    • Downloads: 95
  • For Application Development & Delivery Professionals

    Report:Software Innovation In India

    How Firms Can Best Capitalize On Software Development And Configuration Opportunities In India

    The continued economic viability of software development in India, whether by independent software vendors (ISVs) or "captive" business units, depends less on pure labor arbitrage and more on...

    • Downloads: 240
    • Comments: 4
    • Rating:
  • For Sourcing & Vendor Management Professionals

    Report:Inquiry Insights: Offshoring In 2012

    In the IT services and outsourcing market, ongoing changes that were driven by economic weakness in many countries, new technologies and buyers, as well as increased expectations of the role of...

    • Downloads: 298
    • Rating:
  • For Sourcing & Vendor Management Professionals

    Report:The Applications Outsourcing Market Hits The Crossroads

    The New Foundations For Innovation In A Maturing Industry

    As more IT organizations operate under the dueling mandates of delivering cost savings and innovation, suppliers of applications outsourcing services are getting ready for the next phase of their...

    • Downloads: 447
  • For Sourcing & Vendor Management Professionals

    Report:Offshoring In Latin America: Do Argentina, Brazil, And Mexico Offer Attractive Opportunities?

    As companies continue to expand and diversify their global delivery models, they are increasingly evaluating the strengths and weaknesses of new geographies. This report examines three key geographic...

    • Downloads: 317
  • For Sourcing & Vendor Management Professionals

    Report:US Employment Visas For Foreign Technology Workers: What You Need To Know

    Sourcing and vendor management (SVM) professionals should read this report to understand the current visa discourse relative to IT outsourcing and thus limit their exposure to visa risk. In our...

    • Downloads: 101
    • Rating:
  • For Security & Risk Professionals

    Report:The Business Process Outsourcing Market In Japan

    Industry Changes Will Drive Opportunities For Vendors

    The business process outsourcing (BPO) adoption rate among Japanese organizations has always lagged that of North America and Western Europe, despite the relative maturity of the Japanese market. But...

    • Downloads: 159
  • For Sourcing & Vendor Management Professionals

    Report:Five Reasons Why The Domestic Outsourcing Trend Continues To Accelerate

    The movement to domestic outsourcing models continues to accelerate for a number of reasons. First, clients, who today depend on software to differentiate and grow their businesses, require...

    • Downloads: 585
    • Rating:
  • For Sourcing & Vendor Management Professionals

    Report:Asset-Based IT Services Shift Service Vendors' Operating Models

    Four Crucial Steps To Succeed With Asset-Based IT Services Offerings

    Forrrester has previously described why the move to software asset-based offerings has been slow to date and what steps service vendors are increasingly taking in order to successfully grow their...

    • Downloads: 349
    • Rating:
  • For CIO Professionals

    Report:The Shift To Product Development Services 2.0 Is On

    Vendors Need To Make Key Investments In Go-To-Market And Solution-Based Approaches To Emerge As Leaders

    The product development services market is currently undergoing a fundamental move to a more proactive, solution-based approach, which Forrester defines as product development services 2.0 (PDS 2.0)....

    • Downloads: 421
    • Rating:
  • For Sourcing & Vendor Management Professionals

    Report:The Move To An Asset-Based Services Play

    Asset-Based Services Have Become A Prerequisite For Success

    New business success imperatives are pushing clients to change the way they leverage IT solutions. IT service providers will have to adapt to these new rules of engagement if they want to remain...

    • Downloads: 374
    • Rating:
  • For Sourcing & Vendor Management Professionals

    Report:Offshore Innovation: Yesterday's Expectations Are Today's Table Stakes

    Vendors And Clients Define Tomorrow's Innovation

    Though offshore vendors routinely boast about their innovation capabilities, clients tell Forrester a different story: Their offshore vendors are still unable to generate innovation at the level and...

    • Downloads: 420
    • Rating:
  • For Sourcing & Vendor Management Professionals

    Report:The Importance Of Evaluating Your Vendor's Training Capability: What You Need To Know

    The Infosys Global Education Center Highlights Why Training Is A Competitive Differentiator

    As technology services demand begins to outstrip supply — even in huge IT labor markets like India — sourcing and vendor management (SVM) executives need to evaluate and re-evaluate their...

    • Downloads: 231