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For Sourcing & Vendor Management Professionals

Report:Market Overview: IT Services In China, 2013

Businesses Now Have More Options To Drive Competitive Differentiation In China

China has entered a new phase of economic development, driven by government focus on expanding the domestic market. This transition will have a significant impact on private and public organizations...

• Downloads: 108

For Sourcing & Vendor Management Professionals

Report:Selecting The Right Sourcing Models For Large ERP Services Deals

Best Practices To Decide When And How To Use Multiple Providers

Single-source versus multisource in large enterprise resource planning (ERP) services deals? This is an ongoing, yet critical, question for ERP clients. The question has no single right answer but,...

• Downloads: 181
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For Sourcing & Vendor Management Professionals

Report:Managed Hosting: Still Relevant Despite Cloud's Rise

Managed Hosting Remains A Viable Alternative Or Complement To The Cloud

If you've been reading the press, you could be forgiven for assuming that enterprise-class managed hosting would have transitioned entirely to the cloud by now. Yet the pace of managed hosting's...

• Downloads: 342
• Comments: 1
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For Sourcing & Vendor Management Professionals

Report:Navigating The Microsoft Services Landscape

Trends And Tradeoffs Of Leading Microsoft Services Players

Microsoft technologies span a wide range of products and services, including enterprise applications such as Dynamics AX and Dynamics CRM; desktop and collaboration applications such as Office,...

• Downloads: 396

For Sourcing & Vendor Management Professionals

Report:China's SAP Services Market Is In Flux

Sales To SMBs And Expansion In Tier Three And Tier Four Cities Are The Market's Key Growth Engines

The major SAP services customer base in China is evolving from large enterprises to small and medium-size businesses (SMBs) — an evolution that parallels SAP China's business transformation....

• Downloads: 107
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For Sourcing & Vendor Management Professionals

Report:Cloud Computing Offers Both Near-Term And Long-Term Benefits For SAP Customers

Emerging Options Spawn Interest — But The Landscape Is Still Forming

SAP consumes millions of dollars in implementation spend and millions more in ongoing support and operations for many organization's IT budgets. Now, newer cloud and software-as-a-service (SaaS)...

• Downloads: 977

For Application Development & Delivery Professionals

Report:Inquiry Spotlight: SAP Users In Search Of Value

SAP-Related Inquiries To Forrester And Advice For Users

Forrester clients have long grumbled about SAP's exploitation of its leadership position providing apps to the world's largest firms, but recent changes in leadership, strategy, and services at SAP...

• Downloads: 581

For Sourcing & Vendor Management Professionals

Report:Business Outcome-Based Pricing Models Drive Results In Packaged Application Implementations

After significant cost cutting during the past 18 months, clients are entering 2010 with an eye to top-line growth. Sourcing executives want to get high ROI out of technology investments and...

• Downloads: 638

For Sourcing & Vendor Management Professionals

Report:Maximizing Innovation From ERP Service Providers

Insights From NASSCOM 2010

NASSCOM 2010, held in February in Mumbai, India, explored whether the service provider landscape has room for innovation, despite its maturity. Leading providers unanimously agree that there is still...

• Downloads: 466

For Sourcing & Vendor Management Professionals

Report:Sourcing JD Edwards Projects: Provider Skills Vary Widely

Large Pockets Of JD Edwards Expertise Reside Outside Major Consultancies

Firms seek enterprise software with low total cost of ownership (TCO), fast implementation, and fit for industry process. For many firms, this drives them to continue their investment in JD Edwards,...

• Downloads: 247

For Sourcing & Vendor Management Professionals

Report:Looking Beyond Global Providers For SAP Services

Smaller Providers, Regional, And Industry Specialists Offer Strong Options

Firms seeking SAP services expertise often ask if smaller, regional providers and industry specialists can fill their needs. Beyond the global multinational consultancies (MNCs) and leading offshore...

• Downloads: 572

For Application Development & Delivery Professionals

Report:The State Of ERP 2009: Market Forces Drive Specialization, Consolidation, And Innovation

As the enterprise resource planning (ERP) software market struggles against an unprecedented tide of economic woes, strategic opportunities are surfacing for customers. Soft market conditions mean...

• Downloads: 1883

For Sourcing & Vendor Management Professionals

Report:Best Practices For Selecting And Managing Your Oracle Implementation Provider

Lessons Learned From Oracle Implementation Providers' Clients

Forrester surveyed 139 Oracle implementation client references and found that Oracle implementation services buyers were most satisfied with technical expertise and pricing transparency, but rated...

• Downloads: 426

For Sourcing & Vendor Management Professionals

Report:Outsourcing SAP Operations Expands With Economic Uncertainty

Continuing economic pressures are contributing to the new popularity of outsourcing services for SAP operational services, complementing the large, well-established market for implementation...

• Downloads: 670

For Sourcing & Vendor Management Professionals

Report:European SAP Implementation Providers Are Top Contenders For European Engagements

Recently, SAP has changed and broadened its product offerings while expanding its relevance to new industries and new buyers. This evolution has fostered increased buyer demand for SAP implementation...

• Downloads: 591

For Sourcing & Vendor Management Professionals

Report:Health Check For The Software Industry: Software Market Momentum, H1 2008

Is The Financial Crisis The Dawn Of A Technology Depression?

The financial crisis is hitting industries across the globe. As a result, the financial industry and other affected industries will clearly spend less on software licenses in 2009 in most regions....

• Downloads: 503

For Sourcing & Vendor Management Professionals

Report:Looking Beyond Oracle's Global Partner Network For PeopleSoft Implementation Expertise

Many clients ask Forrester to help identify PeopleSoft providers beyond Oracle's Global Partner list for projects ranging from full-scale implementation projects to add-on work, to training, and to...

• Downloads: 313

For Sourcing & Vendor Management Professionals

Report:RFP Template For Packaged Application Implementation Services

An RFP template, which will be an attached tool for our website.

• Downloads: 21

For Sourcing & Vendor Management Professionals

Report:Infosys Acquires Axon To Bolster Its High-End SAP Capabilities

Onshore Resources Strengthen Infosys' Global Delivery Capability

Infosys Technologies recently announced that it has agreed to acquire UK-based SAP consulting and business transformation boutique, Axon Group. Infosys will pay £407.1 million —...

• Downloads: 235

For Sourcing & Vendor Management Professionals

Report:The Forrester Wave™: Australia/New Zealand SAP Implementation Providers, Q2 2008

Accenture Leads Many Excellent Providers

Forrester evaluated seven of the leading SAP implementation providers in the Australia and New Zealand (ANZ) market across approximately 100 criteria and found that Accenture established the...

• Downloads: 474